Question / Help obs keeps crashing during usage "btw drivers are up to date as windows claim"

[Ahmad Afara]

so i installed obs latest version.... when opening the program everything is fine but when changing the settings,adding a scene, adding a source, or even closing the application... it freezes and doesn't respond.... i dont know when visiting the crash logs nothing appears to be found there is an image for the situation and the last log file

 

[RytoEX]

That's not a crash, that's a freeze. That's usually caused by OBS waiting on a device that isn't ready yet.

Does this happen when adding scenes other than a Display Capture? Is this a laptop with a dual GPU setup? I'm not sure how that will affect things.

The only other item of note in your log is this:

13:09:25.981: Failed to glob scene collections
13:09:25.981: CalculateFileHash: Failed to open file 'C:\Users\alaa afara\AppData\Roaming\obs-studio\updates\manifest.json':

which usually means you don't have read/write permissions to those files, but they are in your user folder, which you should have access to. Does your Windows username contain any special characters (like accented letters)? If so, try changing your Windows username to not have special characters. I'm not sure if spaces are included, but you may consider changing your Windows username to not have spaces.

The only other things I can think to try are running OBS as an administrator or making sure your Windows installation and drivers are up to date.

 

[Ahmad Afara]

That's not a crash, that's a freeze. That's usually caused by OBS waiting on a device that isn't ready yet.

Does this happen when adding scenes other than a Display Capture? Is this a laptop with a dual GPU setup? I'm not sure how that will affect things.

The only other item of note in your log is this:

which usually means you don't have read/write permissions to those files, but they are in your user folder, which you should have access to. Does your Windows username contain any special characters (like accented letters)? If so, try changing your Windows username to not have special characters. I'm not sure if spaces are included, but you may consider changing your Windows username to not have spaces.

The only other things I can think to try are running OBS as an administrator or making sure your Windows installation and drivers are up to date.

ok thanks will do.. if nothing changes i'll check the support another time and yeah it happens when adding sources scenes ...

 

[Ahmad Afara]

yeah it kept crashing the same thing is happening

 

[RytoEX]

Try running OBS as an administrator, and please post a new log file.