Question / Help OBS keeps crashing about once per hour on Twitch live stream

[Tony Moore]

Hi, I have been streaming on Twitch with OBS and for some reason for the last couple weeks, OBS will auto reconnect about every hour. How do I fix this? Any help would be greatly appreciated.

These are my last few crash logs:

https://gist.github.com/8e5a86ed12789048c122
https://gist.github.com/06513bfcfa13b0e89e27
https://gist.github.com/0ce4ece5c402360cc508

If you need any additional info, please let me know.

 

[dping]

Hi, I have been streaming on Twitch with OBS and for some reason for the last couple weeks, OBS will auto reconnect about every hour. How do I fix this? Any help would be greatly appreciated.

These are my last few crash logs:

https://gist.github.com/8e5a86ed12789048c122
https://gist.github.com/06513bfcfa13b0e89e27
https://gist.github.com/0ce4ece5c402360cc508

If you need any additional info, please let me know.

Don't stream over wireless for one.

 

[Tony Moore]

Don't stream over wireless for one.

Tried using an ethernet cord and it still disconnected after about an hour.

https://gist.github.com/anonymous/747cad5c67c7220b8191

 

[dping]

Tried using an ethernet cord and it still disconnected after about an hour.

https://gist.github.com/anonymous/747cad5c67c7220b8191

13:14:03:     max bitrate: 3000
13:14:03:     buffer size: 6000

This is the third logfile that i've seen do this, where did you get this info from to set a custom buffer twice as big as your bitrate. don't do this. seto buffer to 3000 and the issue should go away.

you should also enable aero and use a windows aero enabled theme.

 

[Tony Moore]

13:14:03:     max bitrate: 3000
13:14:03:     buffer size: 6000

This is the third logfile that i've seen do this, where did you get this info from to set a custom buffer twice as big as your bitrate. don't do this. seto buffer to 3000 and the issue should go away.

you should also enable aero and use a windows aero enabled theme.

I changed the setting to 3000 and the most recent stream disconnected at about 1 hour, again.

https://gist.github.com/anonymous/7a54b413668809a67e65

Is there anything else we can try? Is there anything that you can think of that would cause this to happen at the one hour mark?

Thank you

 

[dping]

I changed the setting to 3000 and the most recent stream disconnected at about 1 hour, again.

https://gist.github.com/anonymous/7a54b413668809a67e65

Is there anything else we can try? Is there anything that you can think of that would cause this to happen at the one hour mark?

Thank you

This is all I see after an hour: RTMPPublisher::SocketLoop: Graceful loop exit

This log also doesn't show the custom buffer changed back to 3000 so I dont know if you posted the wrong log...



There was one thing...
you have some really high scene changing times. I would recommend rebuilding your webcam and elgato sources and make them global sources instead.


It is best to set the elgato to 1080@60 with 1ms buffer then set the base resolution in the video tab of OBS to 1080p then downscale to 720p (1.5x)

 

[R1CH]

First, a disconnection is not a crash. Second, your log don't show any unexpected disconnections, so either you're posting the wrong logs or you're actually disconnecting yourself, perhaps with a hotkey.