Question / Help OBS is doing really strange things

S

SlashtaCross

New Member
Ok so when I open up OBS it creates a strange roadblock (if you will) in my pc.
1: It freezes any videos I'm trying to watch online or a MOV on my desktop
2: It won't allow me to play mp3 files on my desktop
These are two things that I'm aware it does. However I'm sure it's doing more.
I've worked for hours trying to figure this out. Researching online, watching videos, etc.
I can still browse the web fine. I'm currently posting this while OBS has infected my computer.
I can still play video games just fine, but there is no sound.
I'll list my pc specs(if even needed):
  • Motherboard MSI Z87-GD65
  • Processor Intel Core i7-4790k
  • Graphics Card EVGA GeForce GTX 1080 FE
  • Memory G.Skill Ripjaws X 32GB
  • Operating System Windows 10 Pro
  • Case Thermaltake Core V71
  • Monitor Dual ASUS VG248QE 24"
  • Mouse Razer DeathAdder Elite
  • Keyboard Razer BlackWidow Chroma
  • Microphone Presonus M7 Condenser Mic
  • Headphones Audio-Technica ATH-M50x
  • Storage Dual 1 TB WD HDD │ 256GB Crucial MX100 SSD
I have a Logitech c920 webcam that I use for face cam and I hear streamers
have been having issues but I believe this to be unrelated.
I fully uninstalled OBS and then reinstalled the latest version and even did
the auto setup for streaming to see if maybe it was something in the settings
that I may have messed up. Still no change. After I close OBS everything goes
back to normal. I can hear all audio and all my videos online play as long as I refresh the page.
Here is something to note. If I'm playing a video on youtube and then open up OBS while the
youtube video is playing it continues to work just fine and I have audio. In this case it mutes my MIC.
My mic becomes corrupt and no longer works. If the youtube video isn't playing when I launch OBS then
its the opposite effect. My audio mutes and my mic still works. I'm usually very good at solving these issues
but I'm just losing all hope for this. Please someone shed some light on my case.

LOG FILE:
00:18:03.334: CPU Name: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
00:18:03.334: CPU Speed: 4000MHz
00:18:03.334: Physical Cores: 4, Logical Cores: 8
00:18:03.334: Physical Memory: 32711MB Total, 29316MB Free
00:18:03.334: Windows Version: 10.0 Build 16299 (revision: 192; 64-bit)
00:18:03.334: Running as administrator: false
00:18:03.334: Aero is Enabled (Aero is always on for windows 8 and above)
00:18:03.334: Windows 10 Gaming Features:
00:18:03.334: Game DVR: On
00:18:03.335: Sec. Software Status:
00:18:03.336: Windows Defender Antivirus: enabled (AV)
00:18:03.336: Windows Firewall: enabled (FW)
00:18:03.336: Windows Defender Antivirus: enabled (ASW)
00:18:03.336: Portable mode: false
00:18:03.349: OBS 21.0.1 (64bit, windows)
00:18:03.349: ---------------------------------
00:18:03.349: ---------------------------------
00:18:03.349: audio settings reset:
00:18:03.349: samples per sec: 44100
00:18:03.349: speakers: 2
00:18:03.350: ---------------------------------
00:18:03.350: Initializing D3D11...
00:18:03.350: Available Video Adapters:
00:18:03.351: Adapter 1: NVIDIA GeForce GTX 1080
00:18:03.351: Dedicated VRAM: 4176478208
00:18:03.351: Shared VRAM: 4265560064
00:18:03.351: output 1: pos={0, 0}, size={1920, 1080}, attached=true
00:18:03.351: output 2: pos={1920, 0}, size={1920, 1080}, attached=true
00:18:03.353: Loading up D3D11 on adapter NVIDIA GeForce GTX 1080 (0)
00:18:03.380: D3D11 loaded successfully, feature level used: 45056
00:18:03.957: ---------------------------------
00:18:03.957: video settings reset:
00:18:03.957: base resolution: 1920x1080
00:18:03.957: output resolution: 1280x720
00:18:03.957: downscale filter: Bicubic
00:18:03.957: fps: 60/1
00:18:03.957: format: NV12
00:18:03.959: Audio monitoring device:
00:18:03.959: name: Default
00:18:03.959: id: default
00:18:03.960: ---------------------------------
00:18:03.961: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
00:18:04.003: [AMF] <obs_module_load> AMF not supported (no AMD graphics)
00:18:04.003: Failed to initialize module 'enc-amf.dll'
00:18:04.008: NVENC supported
00:18:04.068: Couldn't find VLC installation, VLC video source disabled
00:18:04.071: No blackmagic support
00:18:04.139: ---------------------------------
00:18:04.139: Loaded Modules:
00:18:04.139: win-wasapi.dll
00:18:04.139: win-mf.dll
00:18:04.139: win-dshow.dll
00:18:04.139: win-decklink.dll
00:18:04.139: win-capture.dll
00:18:04.139: vlc-video.dll
00:18:04.139: text-freetype2.dll
00:18:04.139: rtmp-services.dll
00:18:04.139: obs-x264.dll
00:18:04.139: obs-vst.dll
00:18:04.139: obs-transitions.dll
00:18:04.139: obs-text.dll
00:18:04.139: obs-qsv11.dll
00:18:04.139: obs-outputs.dll
00:18:04.139: obs-filters.dll
00:18:04.139: obs-ffmpeg.dll
00:18:04.139: image-source.dll
00:18:04.139: frontend-tools.dll
00:18:04.139: enc-amf.dll
00:18:04.139: coreaudio-encoder.dll
00:18:04.139: ---------------------------------
00:18:04.139: ==== Startup complete ===============================================
00:18:04.142: All scene data cleared
00:18:04.142: ------------------------------------------------
00:18:04.174: WASAPI: Device 'Speakers (3- AudioBox USB Audio)' initialized
00:18:04.479: WASAPI: Device 'Line (3- AudioBox USB Audio)' initialized
00:18:04.480: Switched to scene 'Scene'
00:18:04.480: ------------------------------------------------
00:18:04.480: Loaded scenes:
00:18:04.480: - scene 'Scene':
00:18:04.480: ------------------------------------------------
00:18:04.535: adding 46 milliseconds of audio buffering, total audio buffering is now 46 milliseconds


 
Comparing logs I found this one with something interesting at the end:
00:16:39.439: CPU Name: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
00:16:39.439: CPU Speed: 4000MHz
00:16:39.439: Physical Cores: 4, Logical Cores: 8
00:16:39.439: Physical Memory: 32711MB Total, 29263MB Free
00:16:39.440: Windows Version: 10.0 Build 16299 (revision: 192; 64-bit)
00:16:39.440: Running as administrator: false
00:16:39.440: Aero is Enabled (Aero is always on for windows 8 and above)
00:16:39.440: Windows 10 Gaming Features:
00:16:39.440: Game DVR: On
00:16:39.441: Sec. Software Status:
00:16:39.441: Windows Defender Antivirus: enabled (AV)
00:16:39.441: Windows Firewall: enabled (FW)
00:16:39.441: Windows Defender Antivirus: enabled (ASW)
00:16:39.442: Portable mode: false
00:16:39.454: OBS 21.0.1 (64bit, windows)
00:16:39.454: ---------------------------------
00:16:39.454: ---------------------------------
00:16:39.454: audio settings reset:
00:16:39.454: samples per sec: 44100
00:16:39.454: speakers: 2
00:16:39.455: ---------------------------------
00:16:39.455: Initializing D3D11...
00:16:39.455: Available Video Adapters:
00:16:39.457: Adapter 1: NVIDIA GeForce GTX 1080
00:16:39.457: Dedicated VRAM: 4176478208
00:16:39.457: Shared VRAM: 4265560064
00:16:39.457: output 1: pos={0, 0}, size={1920, 1080}, attached=true
00:16:39.457: output 2: pos={1920, 0}, size={1920, 1080}, attached=true
00:16:39.459: Loading up D3D11 on adapter NVIDIA GeForce GTX 1080 (0)
00:16:39.487: D3D11 loaded successfully, feature level used: 45056
00:16:40.089: ---------------------------------
00:16:40.089: video settings reset:
00:16:40.089: base resolution: 1920x1080
00:16:40.089: output resolution: 1280x720
00:16:40.089: downscale filter: Bicubic
00:16:40.089: fps: 60/1
00:16:40.089: format: NV12
00:16:40.091: Audio monitoring device:
00:16:40.091: name: Default
00:16:40.091: id: default
00:16:40.091: ---------------------------------
00:16:40.092: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
00:16:40.136: [AMF] <obs_module_load> AMF not supported (no AMD graphics)
00:16:40.136: Failed to initialize module 'enc-amf.dll'
00:16:40.143: NVENC supported
00:16:40.202: Couldn't find VLC installation, VLC video source disabled
00:16:40.205: No blackmagic support
00:16:40.276: ---------------------------------
00:16:40.276: Loaded Modules:
00:16:40.276: win-wasapi.dll
00:16:40.276: win-mf.dll
00:16:40.276: win-dshow.dll
00:16:40.276: win-decklink.dll
00:16:40.276: win-capture.dll
00:16:40.276: vlc-video.dll
00:16:40.276: text-freetype2.dll
00:16:40.276: rtmp-services.dll
00:16:40.276: obs-x264.dll
00:16:40.276: obs-vst.dll
00:16:40.276: obs-transitions.dll
00:16:40.276: obs-text.dll
00:16:40.276: obs-qsv11.dll
00:16:40.276: obs-outputs.dll
00:16:40.276: obs-filters.dll
00:16:40.276: obs-ffmpeg.dll
00:16:40.276: image-source.dll
00:16:40.276: frontend-tools.dll
00:16:40.276: enc-amf.dll
00:16:40.276: coreaudio-encoder.dll
00:16:40.276: ---------------------------------
00:16:40.276: ==== Startup complete ===============================================
00:16:40.277: All scene data cleared
00:16:40.277: ------------------------------------------------
00:16:40.307: WASAPI: Device 'Speakers (3- AudioBox USB Audio)' initialized
00:16:40.613: WASAPI: Device 'Line (3- AudioBox USB Audio)' initialized
00:16:40.613: Switched to scene 'Scene'
00:16:40.613: ------------------------------------------------
00:16:40.613: Loaded scenes:
00:16:40.613: - scene 'Scene':
00:16:40.613: ------------------------------------------------
00:16:40.665: adding 46 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
00:16:47.213: ==== Shutting down ==================================================
00:16:47.216: Switched to scene '(null)'
00:16:47.217: WASAPI: Device 'Speakers (3- AudioBox USB Audio)' Terminated
00:16:47.220: WASAPI: Device 'Line (3- AudioBox USB Audio)' Terminated
00:16:47.222: All scene data cleared
00:16:47.222: ------------------------------------------------
00:16:47.265: Freeing OBS context data
00:16:47.299: [Scripting] Total detached callbacks: 0
00:16:47.303: == Profiler Results =============================
00:16:47.303: run_program_init: 1277.5 ms
00:16:47.303: ┣OBSApp::AppInit: 11.089 ms
00:16:47.303: ┃ ┗OBSApp::InitLocale: 0.93 ms
00:16:47.303: ┗OBSApp::OBSInit: 1253.57 ms
00:16:47.303: ┣obs_startup: 3.666 ms
00:16:47.303: ┗OBSBasic::OBSInit: 1225.27 ms
00:16:47.303: ┣OBSBasic::InitBasicConfig: 0.263 ms
00:16:47.303: ┣OBSBasic::ResetAudio: 0.137 ms
00:16:47.303: ┣OBSBasic::ResetVideo: 636.673 ms
00:16:47.303: ┣OBSBasic::InitOBSCallbacks: 0.004 ms
00:16:47.303: ┣OBSBasic::InitHotkeys: 0.035 ms
00:16:47.303: ┣obs_load_all_modules: 184.661 ms
00:16:47.303: ┃ ┣obs_init_module(coreaudio-encoder.dll): 0.394 ms
00:16:47.303: ┃ ┣obs_init_module(enc-amf.dll): 43.496 ms
00:16:47.303: ┃ ┣obs_init_module(frontend-tools.dll): 2.817 ms
00:16:47.303: ┃ ┣obs_init_module(image-source.dll): 0.003 ms
00:16:47.303: ┃ ┣obs_init_module(obs-ffmpeg.dll): 0.502 ms
00:16:47.303: ┃ ┃ ┗nvenc_check: 0.464 ms
00:16:47.303: ┃ ┣obs_init_module(obs-filters.dll): 0.012 ms
00:16:47.303: ┃ ┣obs_init_module(obs-outputs.dll): 0.006 ms
00:16:47.303: ┃ ┣obs_init_module(obs-qsv11.dll): 53.389 ms
00:16:47.303: ┃ ┣obs_init_module(obs-text.dll): 0.386 ms
00:16:47.303: ┃ ┣obs_init_module(obs-transitions.dll): 0.005 ms
00:16:47.303: ┃ ┣obs_init_module(obs-vst.dll): 0.002 ms
00:16:47.303: ┃ ┣obs_init_module(obs-x264.dll): 0.001 ms
00:16:47.303: ┃ ┣obs_init_module(rtmp-services.dll): 0.865 ms
00:16:47.303: ┃ ┣obs_init_module(text-freetype2.dll): 0.029 ms
00:16:47.303: ┃ ┣obs_init_module(vlc-video.dll): 0.039 ms
00:16:47.303: ┃ ┣obs_init_module(win-capture.dll): 0.054 ms
00:16:47.303: ┃ ┣obs_init_module(win-decklink.dll): 1.985 ms
00:16:47.303: ┃ ┣obs_init_module(win-dshow.dll): 0.965 ms
00:16:47.303: ┃ ┣obs_init_module(win-mf.dll): 65.838 ms
00:16:47.303: ┃ ┣obs_init_module(win-wasapi.dll): 0.006 ms
00:16:47.303: ┃ ┗reset_win32_symbol_paths: 0.421 ms
00:16:47.303: ┣OBSBasic::ResetOutputs: 0.197 ms
00:16:47.304: ┣OBSBasic::CreateHotkeys: 0.026 ms
00:16:47.304: ┣OBSBasic::InitService: 0.818 ms
00:16:47.304: ┣OBSBasic::InitPrimitives: 0.215 ms
00:16:47.304: ┗OBSBasic::Load: 335.492 ms
00:16:47.304: obs_hotkey_thread(25 ms): min=0.002 ms, median=0.004 ms, max=0.181 ms, 99th percentile=0.134 ms, 100% below 25 ms
00:16:47.304: audio_thread(Audio): min=0 ms, median=0.032 ms, max=0.175 ms, 99th percentile=0.1 ms
00:16:47.304: obs_graphics_thread(16.6667 ms): min=0.338 ms, median=0.515 ms, max=15.091 ms, 99th percentile=1.149 ms, 100% below 16.667 ms
00:16:47.304: ┣tick_sources: min=0.002 ms, median=0.006 ms, max=0.067 ms, 99th percentile=0.025 ms
00:16:47.304: ┣output_frame: min=0.277 ms, median=0.392 ms, max=1.133 ms, 99th percentile=0.818 ms
00:16:47.304: ┃ ┣gs_context(video->graphics): min=0.095 ms, median=0.173 ms, max=0.647 ms, 99th percentile=0.409 ms
00:16:47.304: ┃ ┃ ┣render_video: min=0.018 ms, median=0.052 ms, max=0.229 ms, 99th percentile=0.175 ms
00:16:47.304: ┃ ┃ ┃ ┣render_main_texture: min=0.002 ms, median=0.007 ms, max=0.137 ms, 99th percentile=0.045 ms
00:16:47.304: ┃ ┃ ┃ ┣render_output_texture: min=0.002 ms, median=0.022 ms, max=0.176 ms, 99th percentile=0.12 ms
00:16:47.304: ┃ ┃ ┃ ┣render_convert_texture: min=0.001 ms, median=0.01 ms, max=0.078 ms, 99th percentile=0.07 ms
00:16:47.304: ┃ ┃ ┃ ┗stage_output_texture: min=0 ms, median=0.003 ms, max=0.067 ms, 99th percentile=0.038 ms
00:16:47.304: ┃ ┃ ┣download_frame: min=0 ms, median=0.002 ms, max=0.318 ms, 99th percentile=0.116 ms
00:16:47.304: ┃ ┃ ┗gs_flush: min=0.024 ms, median=0.104 ms, max=0.586 ms, 99th percentile=0.287 ms
00:16:47.304: ┃ ┗output_video_data: min=0.171 ms, median=0.209 ms, max=0.669 ms, 99th percentile=0.527 ms
00:16:47.304: ┗render_displays: min=0 ms, median=0.115 ms, max=14.637 ms, 99th percentile=0.509 ms
00:16:47.304: video_thread(video): min=0.001 ms, median=0.001 ms, max=0.014 ms, 99th percentile=0.009 ms
00:16:47.304: =================================================
00:16:47.304: == Profiler Time Between Calls ==================
00:16:47.304: obs_hotkey_thread(25 ms): min=24.983 ms, median=25.057 ms, max=26.052 ms, 76.2987% within ±2% of 25 ms (0% lower, 23.7013% higher)
00:16:47.304: obs_graphics_thread(16.6667 ms): min=16.651 ms, median=16.667 ms, max=16.683 ms, 100% within ±2% of 16.667 ms (0% lower, 0% higher)
00:16:47.304: =================================================
00:16:47.314: Number of memory leaks: 0
 
You don't have a Behringer UMC22 but it might be the same issue.

In Windows, double click the Playback device->Advanced->Set the sample rate to 16/24bit 44100Hz or 48000hz. If you record/edit videos, use 48000Hz to save yourself headaches)
Do the same for the Recording device, ensure it is the same rate.
In the Control panel for the interface make sure it is the same rate.
In OBS ensure you have the same sample rate as well.

Reboot.

Now try OBS and see if you have the same issue
 
DEDRICK said:
You don't have a Behringer UMC22 but it might be the same issue.

In Windows, double click the Playback device->Advanced->Set the sample rate to 16/24bit 44100Hz or 48000hz. If you record/edit videos, use 48000Hz to save yourself headaches)
Do the same for the Recording device, ensure it is the same rate.
In the Control panel for the interface make sure it is the same rate.
In OBS ensure you have the same sample rate as well.

Reboot.

Now try OBS and see if you have the same issue
Click to expand...

So I believe everything is working fine now! All my sources were set to 44100 hz except for my speakers.
They were set to 44800hz. Made sure everything was set to 44100hz and everything is working just the way it should! Thank you so much!
 
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