Question / Help obs has crashed

[prince nasheen]

when i click on the icon to start the obs studio i automatically get a message that says:

woops obs has crashed!

would you like to copy the crash log to clipboard? (crash logs will still be saved to the %appdata%\obs-studio\crashes directory)

not able to get to log file for obs studios, because crash message is what pops up when trying to opening app.

is there anything that you can do to help?

 

[Fenrir]

Please provide the crash log. Click Yes on that message and then paste to pastebin.com, upload and link here.

 

[prince nasheen]

how do i get to the log file, when i press ok the window disappears and the program doesn't open

 

[prince nasheen]

i cant get into the program at all.

 

[prince nasheen]

Unhandled exception: c0000005
Date/Time: 2017-07-14, 12:49:28
Fault address: 7FEF1BF6C60 (c:\program files (x86)\obs-studio\bin\64bit\obs.dll)
libobs version: 19.0.3
Windows version: 6.1 build 7601 (revision: 23807; 64-bit)
CPU: Intel(R) Xeon(R) CPU W3670 @ 3.20GHz


Thread E40 (Crashed)
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
000000000026EF28 000007FEF1BF6C60 000000013F853EC8 000000013F85E588 00000000029F1CA0 0000000000000002 obs.dll!video_output_get_total_frames+0x0
000000000026EF30 000000013F741F46 000000013F853EC8 000000013F85F730 00000000FFFFFFFE 000000013F853EB0 obs64.exe!OBSBasicStats::InitializeValues+0x16
000000000026EF60 000000013F726282 0000000002A69C10 0000000002A69C10 000000000026F840 0000000000000000 obs64.exe!OBSBasic::ResetVideo+0x3a2
000000000026F000 000000013F720B97 0000000000000000 0000000002A69C10 0000000002A69C10 000000000026F840 obs64.exe!OBSBasic::OBSInit+0x177
000000000026F6A0 000000013F6FBE80 0000000003FBFB60 00000000000DDD10 00000000000DDD10 00000000000E87E0 obs64.exe!OBSApp::OBSInit+0x1e0
000000000026F750 000000013F7012CF 0000000000000000 00000000000E76C0 0000000000000000 0000000000000000 obs64.exe!run_program+0x3ff
000000000026F930 000000013F7034E5 00000000000D1460 0000000000000000 0000000000000000 00000000000E76C0 obs64.exe!main+0x605
000000000026FAF0 000000013F824815 0000000000073208 0000000000000000 000000000000000A 01D2FCC12850AC8D obs64.exe!WinMain+0x155
000000000026FB80 000000013F8241F9 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs64.exe!__tmainCRTStartup+0x149
000000000026FBC0 00000000775559CD 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x775559cd
000000000026FBF0 000000007778A561 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7778a561

Thread 724
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0000000001F2F6F8 00000000777AC2EA 0000000000000000 0000000000000101 0000000000000000 000000007785F550 ntdll.dll!0x777ac2ea
0000000001F2F700 000000007777A3C7 0000000000000000 0000000000000000 0000000000000000 000000055445B593 ntdll.dll!0x7777a3c7
0000000001F2F9A0 00000000775559CD 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x775559cd
0000000001F2F9D0 000000007778A561 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7778a561

Thread EAC
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0000000002D1FAD8 00000000777AD63A 0000000000050000 0000000000000000 000000000016C738 000000007785F5C0 ntdll.dll!0x777ad63a
0000000002D1FAE0 000000007777ED15 0000000000000006 0000000000000005 00000000000D2210 0000000000000000 ntdll.dll!0x7777ed15
0000000002D1FD70 00000000775559CD 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x775559cd
0000000002D1FDA0 000000007778A561 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7778a561

Thread A04
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0000000002EEF638 00000000777AD63A 0000000000000000 00000000000D2210 0000000000000000 0000000000000000 ntdll.dll!0x777ad63a
0000000002EEF640 000000007777ED15 00000000000D2210 0000000000000000 00000000000D2210 0000000000000000 ntdll.dll!0x7777ed15
0000000002EEF8D0 00000000775559CD 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x775559cd
0000000002EEF900 000000007778A561 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7778a561

Thread EC8
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0000000002BCFC78 00000000777ABD7A 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x777abd7a
0000000002BCFC80 000007FEFD6410AC 0000000002A39200 0000000000000000 0000000000000000 00000000000002C4 kernelbase.dll!0x7fefd6410ac
0000000002BCFD20 000007FEF1C10077 0000000002A39200 0000000000000000 0000000000000000 0000000002A69790 obs.dll!os_event_timedwait+0x17
0000000002BCFD50 000007FEF1C43BFD 0000000002A689C0 0000000002A689C0 0000000000000000 0000000000000000 obs.dll!obs_hotkey_thread+0xbd
0000000002BCFD80 000007FEFA47722A 0000000002A68B80 0000000000000000 0000000000000000 0000000000000000 w32-pthreads.dll!ptw32_threadStart+0x8a
0000000002BCFE10 000007FEF2194F6B 000007FEF224CB80 0000000002A68B80 0000000000000000 0000000000000000 msvcr120.dll!0x7fef2194f6b
0000000002BCFE40 000007FEF2195098 0000000000000000 0000000000000000 0000000000000000 0000000000000000 msvcr120.dll!0x7fef2195098
0000000002BCFE70 00000000775559CD 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x775559cd
0000000002BCFEA0 000000007778A561 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7778a561

Thread 458
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
00000000028FF708 00000000777AC07A 00000000028FF7C8 0000000000000001 0000000000000000 0000000000000000 ntdll.dll!0x777ac07a
00000000028FF710 000007FEFD641203 000000000000AC44 0000000000000000 0000021500000000 0000000000000000 kernelbase.dll!0x7fefd641203
00000000028FF7B0 000007FEF1BF7FDF 0000000003EFF690 0000000003EFF690 0000000000000000 0000000000000000 obs.dll!audio_thread+0x9f
00000000028FF850 000007FEFA47722A 0000000003FC97E0 0000000000000000 0000000000000000 0000000000000000 w32-pthreads.dll!ptw32_threadStart+0x8a
00000000028FF8E0 000007FEF2194F6B 000007FEF224CB80 0000000003FC97E0 0000000000000000 0000000000000000 msvcr120.dll!0x7fef2194f6b
00000000028FF910 000007FEF2195098 0000000000000000 0000000000000000 0000000000000000 0000000000000000 msvcr120.dll!0x7fef2195098
00000000028FF940 00000000775559CD 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x775559cd
00000000028FF970 000000007778A561 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7778a561

Loaded modules:
Base Address Module
000000013F6D0000-000000013F944000 C:\Program Files (x86)\obs-studio\bin\64bit\obs64.exe
0000000077760000-000000007790A000 C:\Windows\SYSTEM32\ntdll.dll
0000000077540000-000000007765F000 C:\Windows\system32\kernel32.dll
000007FEFD640000-000007FEFD6AA000 C:\Windows\system32\KERNELBASE.dll
0000000077660000-000000007775A000 C:\Windows\system32\USER32.dll
000007FEFF790000-000007FEFF7F7000 C:\Windows\system32\GDI32.dll
000007FEFDF00000-000007FEFDF0E000 C:\Windows\system32\LPK.dll
000007FEFF8A0000-000007FEFF96B000 C:\Windows\system32\USP10.dll
000007FEFD810000-000007FEFD8AF000 C:\Windows\system32\msvcrt.dll
000007FEFE580000-000007FEFF30B000 C:\Windows\system32\SHELL32.dll
000007FEFDD70000-000007FEFDDE1000 C:\Windows\system32\SHLWAPI.dll
000007FEFF590000-000007FEFF78C000 C:\Windows\system32\ole32.dll
000007FEFE430000-000007FEFE55D000 C:\Windows\system32\RPCRT4.dll
000007FEFDE20000-000007FEFDEFB000 C:\Windows\system32\ADVAPI32.dll
000007FEFE560000-000007FEFE57F000 C:\Windows\SYSTEM32\sechost.dll
00000000700C0000-000000007060C000 C:\Program Files (x86)\obs-studio\bin\64bit\Qt5Widgets.dll
000007FEF1CC0000-000007FEF20C4000 C:\Program Files (x86)\obs-studio\bin\64bit\Qt5Gui.dll
000007FEF2260000-000007FEF24D4000 C:\Program Files (x86)\obs-studio\bin\64bit\libGLESv2.dll
000007FEF2CF0000-000007FEF2EEF000 C:\Windows\system32\d3d9.dll
000007FEFC4C0000-000007FEFC4CC000 C:\Windows\system32\VERSION.dll
000007FEF3480000-000007FEF3487000 C:\Windows\system32\d3d8thk.dll
000007FEFB500000-000007FEFB518000 C:\Windows\system32\dwmapi.dll
000007FEF2F30000-000007FEF2FD6000 C:\Windows\system32\MSVCP120.dll
000007FEF2170000-000007FEF225F000 C:\Windows\system32\MSVCR120.dll
00000000718B0000-0000000071E04000 C:\Program Files (x86)\obs-studio\bin\64bit\Qt5Core.dll
000007FEFD8B0000-000007FEFD8FD000 C:\Windows\system32\WS2_32.dll
000007FEFDC50000-000007FEFDC58000 C:\Windows\system32\NSI.dll
000007FEFA430000-000007FEFA448000 C:\Windows\system32\MPR.dll
000007FEFA450000-000007FEFA463000 C:\Program Files (x86)\obs-studio\bin\64bit\obs-frontend-api.dll
000007FEF1BD0000-000007FEF1CB5000 C:\Program Files (x86)\obs-studio\bin\64bit\obs.dll
000007FEFAFC0000-000007FEFAFFB000 C:\Windows\system32\WINMM.dll
000007FEFA470000-000007FEFA484000 C:\Program Files (x86)\obs-studio\bin\64bit\w32-pthreads.dll
000007FEE1DE0000-000007FEE3231000 C:\Program Files (x86)\obs-studio\bin\64bit\avcodec-57.dll
0000000062500000-0000000062699000 C:\Program Files (x86)\obs-studio\bin\64bit\libopus-0.dll
000000006D540000-000000006D59F000 C:\Program Files (x86)\obs-studio\bin\64bit\libvorbis-0.dll
0000000070680000-00000000706AD000 C:\Program Files (x86)\obs-studio\bin\64bit\libogg-0.dll
000000006B680000-000000006B72F000 C:\Program Files (x86)\obs-studio\bin\64bit\libvorbisenc-2.dll
0000000066280000-0000000066511000 C:\Program Files (x86)\obs-studio\bin\64bit\libvpx-1.dll
000007FEF19D0000-000007FEF1BCD000 C:\Program Files (x86)\obs-studio\bin\64bit\libx264-148.dll
000000006AD00000-000000006AD3B000 C:\Program Files (x86)\obs-studio\bin\64bit\zlib.dll
000007FEF2FF0000-000007FEF3090000 C:\Program Files (x86)\obs-studio\bin\64bit\avutil-55.dll
000007FEF7070000-000007FEF7098000 C:\Program Files (x86)\obs-studio\bin\64bit\swresample-2.dll
000007FEF17B0000-000007FEF19C7000 C:\Program Files (x86)\obs-studio\bin\64bit\avformat-57.dll
000007FEFD1C0000-000007FEFD1CB000 C:\Windows\system32\Secur32.dll
000007FEFD220000-000007FEFD245000 C:\Windows\system32\SSPICLI.DLL
000007FEF20D0000-000007FEF2163000 C:\Program Files (x86)\obs-studio\bin\64bit\swscale-4.dll
000007FEF1750000-000007FEF17A7000 C:\Program Files (x86)\obs-studio\bin\64bit\libcurl.dll
000007FEFDF10000-000007FEFDF62000 C:\Windows\system32\WLDAP32.dll
0000000077930000-0000000077933000 C:\Windows\system32\Normaliz.dll
000007FEFD4B0000-000007FEFD61D000 C:\Windows\system32\CRYPT32.dll
000007FEFD450000-000007FEFD45F000 C:\Windows\system32\MSASN1.dll
000007FEFDDF0000-000007FEFDE1E000 C:\Windows\system32\IMM32.DLL
000007FEFDC60000-000007FEFDD69000 C:\Windows\system32\MSCTF.dll
000007FEFD2B0000-000007FEFD2BF000 C:\Windows\system32\cryptbase.dll
000007FEFD460000-000007FEFD46F000 C:\Windows\system32\profapi.dll
000007FEF16B0000-000007FEF1747000 C:\Program Files (x86)\obs-studio\bin\64bit\platforms\qwindows.dll
000007FEFF970000-000007FEFFA4A000 C:\Windows\system32\OLEAUT32.dll
000007FEFB8E0000-000007FEFB936000 C:\Windows\system32\uxtheme.dll
000007FEFF310000-000007FEFF3A9000 C:\Windows\system32\CLBCatQ.DLL
000007FEFBD00000-000007FEFBD4B000 C:\Windows\System32\MMDevApi.dll
000007FEFBBD0000-000007FEFBCFC000 C:\Windows\System32\PROPSYS.dll
000007FEFF3B0000-000007FEFF587000 C:\Windows\system32\SETUPAPI.dll
000007FEFD760000-000007FEFD796000 C:\Windows\system32\CFGMGR32.dll
000007FEFD490000-000007FEFD4AA000 C:\Windows\system32\DEVOBJ.dll
000007FEFAC30000-000007FEFAC7F000 C:\Windows\system32\AUDIOSES.DLL
000007FEF0E70000-000007FEF1007000 C:\Windows\system32\dwrite.dll
000007FEFD7D0000-000007FEFD80B000 C:\Windows\system32\WINTRUST.dll
000007FEF0A40000-000007FEF0E65000 C:\Windows\system32\D3DCompiler_47.dll
000007FEFA8C0000-000007FEFA9E5000 C:\Windows\system32\DbgHelp.DLL

 

[prince nasheen]

ok found the clipboard and copy and paste it to the link that you sent, thanks for your help
.

 

[Fenrir]

What GPU does that system have? Is that a server? OBS needs a proper GPU to function.

 

[prince nasheen]

the computer has a geforce 210 ddr3 1024 mb for the gpu.

 

[R1CH]

That is too old to use OBS.

 

[prince nasheen]

what do you suggest, that's not that expensive

 

[prince nasheen]

would this card work for obs,
MSI NVIDIA GeForce 210 1GB GDDR3 HDMI Low Profile PCI-E Video Card shipping from US

 

[prince nasheen]

im using a dell workstation, T3500

 

[prince nasheen]

or how about this card
NVIDIA GeForce 7900 GS 256MB 256BIT DDR3 PCI-Express VGA Card For arcade gaming machines

 

[Harold]

Nope. Neither of those support OpenGL 3.2 or DirectX 11

 

[prince nasheen]

how about this card, would this work

MSI Radeon R7 240 DirectX 12 R7 240 2GD3 LP 2GB 128-Bit DDR3 PCI Express 3.0 x16 HDCP Ready Low Profile Video Card

 

[Harold]

That one will, but don't expect to do much else on it.

 

[prince nasheen]

so i would be able to stream live and put layers on my broadcast

 

[prince nasheen]

with this card

 

[prince nasheen]

how would this card work out?
GIGABYTE Radeon RX 460 WINDFORCE OC 2GB GV-RX460WF2OC-2GD

 

[prince nasheen]

the cpu that i have on my computer is a:

Intel(R) Xeon(R) CPU W3670 @ 3.20GHz