Bug Report OBS Game Capture Black Screen

A

Ace01234

New Member
Hello, I am trying to use OBS to capture videos and livestream Guild Wars 2 on my Lenovo y510p. I am currently getting a blackscreen when I try to preview or stream. I have followed belboz's tips, but every time I restart the application to get the intel option back on the video card list, it shows up with the dual Nvidia option.

First log:
Code: 
22:58:09: Open Broadcaster Software v0.542b - 64bit (　^ω^)
22:58:09: -------------------------------
22:58:09: CPU Name: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz
22:58:09: CPU Speed: 2394MHz
22:58:09: Physical Memory:  7912MB Total, 5729MB Free
22:58:09: stepping id: 3, model 12, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
22:58:09: monitor 1: pos={0, 0}, size={1366, 768}
22:58:09: Windows Version: 6.2 Build 9200 
22:58:09: Aero is Enabled
22:58:09: -------------------------------
22:58:09: OBS Modules:
22:58:09: Base Address     Module
22:58:09: 00000000FD1F0000 OBS.exe
22:58:09: 00000000BF0C0000 OBSApi.dll
22:58:09: 00000000CCA40000 DShowPlugin.dll
22:58:09: 00000000CD550000 GraphicsCapture.dll
22:58:09: 00000000CBFC0000 NoiseGate.dll
22:58:09: 00000000CBEC0000 PSVPlugin.dll
22:58:09: ------------------------------------------
22:58:09: Adapter 1
22:58:09:   Video Adapter: Intel(R) HD Graphics 4600
22:58:09:   Video Adapter Dedicated Video Memory: 33554432
22:58:09:   Video Adapter Shared System Memory: 1845493760
22:58:09: ------------------------------------------
22:58:09: Adapter 2
22:58:09:   Video Adapter: NVIDIA GeForce GT 750M 
22:58:09:   Video Adapter Dedicated Video Memory: 2090729472
22:58:09:   Video Adapter Shared System Memory: 2147479552
22:58:09: =====Stream Start: 2013-08-08, 22:58:09===============================================
22:58:09:   Multithreaded optimizations: On
22:58:09:   Base resolution: 1366x768
22:58:09:   Output resolution: 1364x768
22:58:09: ------------------------------------------
22:58:09: Loading up D3D10...
22:58:09: Playback device Default
22:58:09: ------------------------------------------
22:58:09: Using desktop audio input: Speakers (Realtek High Definition Audio)
22:58:09: ------------------------------------------
22:58:09: Using auxilary audio input: Microphone (Realtek High Definition Audio)
22:58:11: ------------------------------------------
22:58:11: Audio Encoding: AAC
22:58:11:     bitrate: 128
22:58:11: Using graphics capture
22:58:11: ------------------------------------------
22:58:11: Video Encoding: x264
22:58:11:     fps: 30
22:58:11:     width: 1364, height: 768
22:58:11:     preset: veryfast
22:58:11:     CBR: yes
22:58:11:     CFR: no
22:58:11:     max bitrate: 2000
22:58:11: ------------------------------------------
22:58:20: Total frames rendered: 272, number of frames that lagged: 0 (0.00%) (it's okay for some frames to lag)
22:58:21: =====Stream End: 2013-08-08, 22:58:21=================================================
22:58:21: =====Stream Start: 2013-08-08, 22:58:21===============================================
22:58:21:   Multithreaded optimizations: On
22:58:21:   Base resolution: 1366x768
22:58:21:   Output resolution: 1364x768
22:58:21: ------------------------------------------
22:58:21: Loading up D3D10...
22:58:21: Playback device Default
22:58:21: ------------------------------------------
22:58:21: Using desktop audio input: Speakers (Realtek High Definition Audio)
22:58:21: ------------------------------------------
22:58:21: Using auxilary audio input: Microphone (Realtek High Definition Audio)
22:58:21: ------------------------------------------
22:58:21: Audio Encoding: AAC
22:58:21:     bitrate: 128
22:58:21: Using graphics capture
22:58:21: ------------------------------------------
22:58:21: Video Encoding: x264
22:58:21:     fps: 30
22:58:21:     width: 1364, height: 768
22:58:21:     preset: veryfast
22:58:21:     CBR: yes
22:58:21:     CFR: no
22:58:21:     max bitrate: 2000
22:58:21: ------------------------------------------
22:58:23: Total frames rendered: 69, number of frames that lagged: 0 (0.00%) (it's okay for some frames to lag)
22:58:24: =====Stream End: 2013-08-08, 22:58:24=================================================
22:58:31: =====Stream Start: 2013-08-08, 22:58:31===============================================
22:58:31:   Multithreaded optimizations: On
22:58:31:   Base resolution: 1366x768
22:58:31:   Output resolution: 1364x768
22:58:31: ------------------------------------------
22:58:31: Loading up D3D10...
22:58:31: Playback device Default
22:58:31: ------------------------------------------
22:58:31: Using desktop audio input: Speakers (Realtek High Definition Audio)
22:58:31: ------------------------------------------
22:58:31: Using auxilary audio input: Microphone (Realtek High Definition Audio)
22:58:31: ------------------------------------------
22:58:31: Audio Encoding: AAC
22:58:31:     bitrate: 128
22:58:31: Using graphics capture
22:58:31: ------------------------------------------
22:58:31: Video Encoding: x264
22:58:31:     fps: 30
22:58:31:     width: 1364, height: 768
22:58:31:     preset: veryfast
22:58:31:     CBR: yes
22:58:31:     CFR: no
22:58:31:     max bitrate: 2000
22:58:31: ------------------------------------------
22:58:38: Total frames rendered: 197, number of frames that lagged: 0 (0.00%) (it's okay for some frames to lag)
22:58:38: =====Stream End: 2013-08-08, 22:58:38=================================================
22:58:51: =====Stream Start: 2013-08-08, 22:58:51===============================================
22:58:51:   Multithreaded optimizations: On
22:58:51:   Base resolution: 1366x768
22:58:51:   Output resolution: 1364x768
22:58:51: ------------------------------------------
22:58:51: Loading up D3D10...
22:58:51: Playback device Default
22:58:51: ------------------------------------------
22:58:51: Using desktop audio input: Speakers (Realtek High Definition Audio)
22:58:51: ------------------------------------------
22:58:51: Using auxilary audio input: Microphone (Realtek High Definition Audio)
22:58:52: ------------------------------------------
22:58:52: Audio Encoding: AAC
22:58:52:     bitrate: 128
22:58:52: Using graphics capture
22:58:52: ------------------------------------------
22:58:52: Video Encoding: x264
22:58:52:     fps: 30
22:58:52:     width: 1364, height: 768
22:58:52:     preset: veryfast
22:58:52:     CBR: yes
22:58:52:     CFR: no
22:58:52:     max bitrate: 2000
22:58:52: ------------------------------------------
22:58:55: SharedTexCapture hooked
22:58:58: Total frames rendered: 181, number of frames that lagged: 1 (0.55%) (it's okay for some frames to lag)
22:58:59: =====Stream End: 2013-08-08, 22:58:59=================================================
22:59:00: 
22:59:00: Profiler results:
22:59:00: 
22:59:00: ==============================================================
22:59:00: frame - [100%] [avg time: 2.913 ms (cpu time: avg 2.564 ms, total 1843.75 ms)] [avg calls per frame: 1] [children: 99.9%] [unaccounted: 0.137%]
22:59:00: | frame preprocessing and rendering - [16.4%] [avg time: 0.477 ms (cpu time: avg 0.26 ms, total 187.5 ms)] [avg calls per frame: 1] [children: 0.0343%] [unaccounted: 16.3%]
22:59:00: | | scene->Preprocess - [0.0343%] [avg time: 0.001 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 1]
22:59:00: | video encoding and uploading - [83.5%] [avg time: 2.432 ms (cpu time: avg 2.303 ms, total 1656.25 ms)] [avg calls per frame: 1] [children: 82.5%] [unaccounted: 0.961%]
22:59:00: | | flush - [2.54%] [avg time: 0.074 ms (cpu time: avg 0.13 ms, total 93.75 ms)] [avg calls per frame: 1]
22:59:00: | | CopyResource - [0.515%] [avg time: 0.015 ms (cpu time: avg 0.043 ms, total 31.25 ms)] [avg calls per frame: 0]
22:59:00: | | conversion to 4:2:0 - [0.137%] [avg time: 0.004 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 0]
22:59:00: | | call to encoder - [79.3%] [avg time: 2.309 ms (cpu time: avg 2.129 ms, total 1531.25 ms)] [avg calls per frame: 0]
22:59:00: | | sending stuff out - [0.0687%] [avg time: 0.002 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 0]
22:59:00: | Convert444Threads - [2.07e+003%] [avg time: 60.436 ms (cpu time: avg 2.868 ms, total 2062.5 ms)] [avg calls per frame: 1]
22:59:00: ==============================================================
22:59:00:
Second Log:
Code: 
23:01:15: Open Broadcaster Software v0.542b - 64bit (　^ω^)
23:01:15: -------------------------------
23:01:15: CPU Name: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz
23:01:15: CPU Speed: 2394MHz
23:01:15: Physical Memory:  7912MB Total, 5668MB Free
23:01:15: stepping id: 3, model 12, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
23:01:15: monitor 1: pos={0, 0}, size={1366, 768}
23:01:15: Windows Version: 6.2 Build 9200 
23:01:15: Aero is Enabled
23:01:15: -------------------------------
23:01:15: OBS Modules:
23:01:15: Base Address     Module
23:01:15: 00000000FD1F0000 OBS.exe
23:01:15: 00000000BF0C0000 OBSApi.dll
23:01:15: 00000000BF080000 DShowPlugin.dll
23:01:15: 00000000C75A0000 GraphicsCapture.dll
23:01:15: 00000000CBDC0000 NoiseGate.dll
23:01:15: 00000000C1D40000 PSVPlugin.dll
23:01:15: ------------------------------------------
23:01:15: Adapter 1
23:01:15:   Video Adapter: NVIDIA GeForce GT 750M 
23:01:15:   Video Adapter Dedicated Video Memory: 2090729472
23:01:15:   Video Adapter Shared System Memory: 2147479552
23:01:15: ------------------------------------------
23:01:15: Adapter 2
23:01:15:   Video Adapter: NVIDIA GeForce GT 750M 
23:01:15:   Video Adapter Dedicated Video Memory: 2090729472
23:01:15:   Video Adapter Shared System Memory: 2147479552
23:01:15: ------------------------------------------
23:01:15: Adapter 3
23:01:15:   Video Adapter: Microsoft Basic Render Driver
23:01:15:   Video Adapter Dedicated Video Memory: 2090729472
23:01:15:   Video Adapter Shared System Memory: 2147479552
23:01:15: =====Stream Start: 2013-08-08, 23:01:15===============================================
23:01:15:   Multithreaded optimizations: On
23:01:15:   Base resolution: 1366x768
23:01:15:   Output resolution: 1364x768
23:01:15: ------------------------------------------
23:01:15: Loading up D3D10...
23:01:15: Playback device Default
23:01:15: ------------------------------------------
23:01:15: Using desktop audio input: Speakers (Realtek High Definition Audio)
23:01:15: ------------------------------------------
23:01:15: Using auxilary audio input: Microphone (Realtek High Definition Audio)
23:01:16: ------------------------------------------
23:01:16: Audio Encoding: AAC
23:01:16:     bitrate: 128
23:01:16: Using graphics capture
23:01:16: ------------------------------------------
23:01:16: Video Encoding: x264
23:01:16:     fps: 30
23:01:16:     width: 1364, height: 768
23:01:16:     preset: veryfast
23:01:16:     CBR: yes
23:01:16:     CFR: no
23:01:16:     max bitrate: 2000
23:01:16: ------------------------------------------
23:01:16: Total frames rendered: 0, number of frames that lagged: 0 (-1.#J%) (it's okay for some frames to lag)
23:01:17: =====Stream End: 2013-08-08, 23:01:17=================================================
23:01:18: =====Stream Start: 2013-08-08, 23:01:18===============================================
23:01:18:   Multithreaded optimizations: On
23:01:18:   Base resolution: 1366x768
23:01:18:   Output resolution: 1364x768
23:01:18: ------------------------------------------
23:01:18: Loading up D3D10...
23:01:18: Playback device Default
23:01:18: ------------------------------------------
23:01:18: Using desktop audio input: Speakers (Realtek High Definition Audio)
23:01:18: ------------------------------------------
23:01:18: Using auxilary audio input: Microphone (Realtek High Definition Audio)
23:01:18: ------------------------------------------
23:01:18: Audio Encoding: AAC
23:01:18:     bitrate: 128
23:01:18: Using graphics capture
23:01:18: ------------------------------------------
23:01:18: Video Encoding: x264
23:01:18:     fps: 30
23:01:18:     width: 1364, height: 768
23:01:18:     preset: veryfast
23:01:18:     CBR: yes
23:01:18:     CFR: no
23:01:18:     max bitrate: 2000
23:01:18: ------------------------------------------
23:01:22: Total frames rendered: 107, number of frames that lagged: 1 (0.93%) (it's okay for some frames to lag)
23:01:22: =====Stream End: 2013-08-08, 23:01:22=================================================
23:01:24: 
23:01:24: Profiler results:
23:01:24: 
23:01:24: ==============================================================
23:01:24: frame - [100%] [avg time: 2.708 ms (cpu time: avg 2.19 ms, total 234.375 ms)] [avg calls per frame: 1] [children: 99.9%] [unaccounted: 0.111%]
23:01:24: | frame preprocessing and rendering - [46.5%] [avg time: 1.26 ms (cpu time: avg 0.73 ms, total 78.125 ms)] [avg calls per frame: 1] [children: 0.0369%] [unaccounted: 46.5%]
23:01:24: | | scene->Preprocess - [0.0369%] [avg time: 0.001 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 1]
23:01:24: | video encoding and uploading - [53.4%] [avg time: 1.445 ms (cpu time: avg 1.46 ms, total 156.25 ms)] [avg calls per frame: 1] [children: 53.1%] [unaccounted: 0.258%]
23:01:24: | | flush - [3.1%] [avg time: 0.084 ms (cpu time: avg 0.292 ms, total 31.25 ms)] [avg calls per frame: 1]
23:01:24: | | CopyResource - [0.702%] [avg time: 0.019 ms (cpu time: avg 0.146 ms, total 15.625 ms)] [avg calls per frame: 0]
23:01:24: | | conversion to 4:2:0 - [0.111%] [avg time: 0.003 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 0]
23:01:24: | | call to encoder - [49.2%] [avg time: 1.331 ms (cpu time: avg 1.022 ms, total 109.375 ms)] [avg calls per frame: 0]
23:01:24: | | sending stuff out - [0.0369%] [avg time: 0.001 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 0]
23:01:24: | Convert444Threads - [2.09e+003%] [avg time: 56.677 ms (cpu time: avg 1.752 ms, total 187.5 ms)] [avg calls per frame: 1]
23:01:24: ==============================================================
23:01:24:
 
A

Ace01234

New Member
I should also add that it is the single gt 750m version of the laptop, not the dual. And has the Intel 4600 chip as well. Also, it is running windows 8. Sorry to be a bother, and thank you in advance for the help.
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
It appears to be an optimus-like laptop. If you're using an optimus, make sure that you are -not- using OBS' adapter selection in video settings. You -have- to set the adapter to the top one in the list regardless of what it is, and then use nvidia control panel to make OBS run on the "performance" GPU.
 
A

Ace01234

New Member
Thank you Jim for the quick reply. I have both OBS running on the High Performance nVidia GPU in the nVidia control panel and the adapter in the OBS video setting set to the top adapter option, but it still does not work. If you have any further suggestions or someone else does I'd appreciate it greatly.
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
If you get a black screen still it probably means your game is running on the other adapter then, and you just have to figure out which one it's running on and use that one with OBS. Otherwise, could be a driver issue, may need to update the video drivers, though not entirely sure of that.

All else fails, the fallback is to run this game windowed, and use window capture with the "compatibility mode" turned on? That will cause a cross-capture.
 
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