Question / Help OBS Frame Freezes Live Streaming to Facebook Live

[jnichols24]

Hi, I am new to OBS studio and when I click on facebook live video to do live streaming, it causes my frame in OBS to freeze. The only way I can fix it is to close down OBS and restart it. What could be the cause of this?

 

[Harold]

Provide your OBS log please.

 

[jnichols24]

11:25:16.419: CPU Name: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
11:25:16.419: CPU Speed: 3193MHz
11:25:16.419: Physical Cores: 4, Logical Cores: 4
11:25:16.419: Physical Memory: 12204MB Total, 7545MB Free
11:25:16.420: Windows Version: 10.0 Build 17134 (revision: 165; 64-bit)
11:25:16.420: Running as administrator: true
11:25:16.420: Aero is Enabled (Aero is always on for windows 8 and above)
11:25:16.420: Windows 10 Gaming Features:
11:25:16.420: Game DVR: On
11:25:16.422: Sec. Software Status:
11:25:16.422: Windows Defender Antivirus: enabled (AV)
11:25:16.422: McAfee Anti-Virus and Anti-Spyware: disabled (AV)
11:25:16.423: McAfee Firewall: disabled (FW)
11:25:16.423: Windows Firewall: disabled (FW)
11:25:16.423: Windows Defender Antivirus: enabled (ASW)
11:25:16.423: McAfee Anti-Virus and Anti-Spyware: disabled (ASW)
11:25:16.423: Portable mode: false
11:25:16.520: OBS 21.1.2 (64bit, windows)
11:25:16.520: ---------------------------------
11:25:16.521: ---------------------------------
11:25:16.521: audio settings reset:
11:25:16.521: samples per sec: 44100
11:25:16.521: speakers: 2
11:25:16.522: ---------------------------------
11:25:16.522: Initializing D3D11...
11:25:16.522: Available Video Adapters:
11:25:16.524: Adapter 1: AMD Radeon HD 5700 Series
11:25:16.524: Dedicated VRAM: 1059917824
11:25:16.524: Shared VRAM: 4026531840
11:25:16.524: output 1: pos={0, 0}, size={1600, 900}, attached=true
11:25:16.524: output 2: pos={1600, -119}, size={1920, 1080}, attached=true
11:25:16.524: Adapter 2: Intel(R) HD Graphics 4600
11:25:16.524: Dedicated VRAM: 117964800
11:25:16.524: Shared VRAM: 2147483648
11:25:16.524: output 1: pos={-1366, -119}, size={1366, 768}, attached=true
11:25:16.526: Loading up D3D11 on adapter AMD Radeon HD 5700 Series (0)
11:25:16.533: D3D11 loaded successfully, feature level used: 45056
11:25:17.269: ---------------------------------
11:25:17.269: video settings reset:
11:25:17.269: base resolution: 1920x1080
11:25:17.269: output resolution: 1440x810
11:25:17.269: downscale filter: Bicubic
11:25:17.269: fps: 30/1
11:25:17.269: format: NV12
11:25:17.269: YUV mode: 601/Full
11:25:17.270: Audio monitoring device:
11:25:17.270: name: Speakers / Headphones (Realtek High Definition Audio)
11:25:17.270: id: {0.0.0.00000000}.{6cec059b-739c-48b1-988c-f5fe00913e81}
11:25:17.270: ---------------------------------
11:25:17.272: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
11:25:17.274: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
11:25:17.312: [AMF] AMF Test failed due to one or more errors.
11:25:17.312: Failed to initialize module 'enc-amf.dll'
11:25:17.326: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' n

 

[jnichols24]

OBS 21.1.2 (64bit, windows) log file uploaded at 2018-08-08, 12:00:04

11:25:16.419: CPU Name: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
11:25:16.419: CPU Speed: 3193MHz
11:25:16.419: Physical Cores: 4, Logical Cores: 4
11:25:16.419: Physical Memory: 12204MB Total, 7545MB Free
11:25:16.420: Windows Version: 10.0 Build 17134 (revision: 165; 64-bit)
11:25:16.420: Running as administrator: true
11:25:16.420: Aero is Enabled (Aero is always on for windows 8 and above)
11:25:16.420: Windows 10 Gaming Features:
11:25:16.420: Game DVR: On
11:25:16.422: Sec. Software Status:
11:25:16.422: Windows Defender Antivirus: enabled (AV)
11:25:16.422: McAfee Anti-Virus and Anti-Spyware: disabled (AV)
11:25:16.423: McAfee Firewall: disabled (FW)
11:25:16.423: Windows Firewall: disabled (FW)
11:25:16.423: Windows Defender Antivirus: enabled (ASW)
11:25:16.423: McAfee Anti-Virus and Anti-Spyware: disabled (ASW)
11:25:16.423: Portable mode: false
11:25:16.520: OBS 21.1.2 (64bit, windows)
11:25:16.520: ---------------------------------
11:25:16.521: ---------------------------------
11:25:16.521: audio settings reset:
11:25:16.521: samples per sec: 44100
11:25:16.521: speakers: 2
11:25:16.522: ---------------------------------
11:25:16.522: Initializing D3D11...
11:25:16.522: Available Video Adapters:
11:25:16.524: Adapter 1: AMD Radeon HD 5700 Series
11:25:16.524: Dedicated VRAM: 1059917824
11:25:16.524: Shared VRAM: 4026531840
11:25:16.524: output 1: pos={0, 0}, size={1600, 900}, attached=true
11:25:16.524: output 2: pos={1600, -119}, size={1920, 1080}, attached=true
11:25:16.524: Adapter 2: Intel(R) HD Graphics 4600
11:25:16.524: Dedicated VRAM: 117964800
11:25:16.524: Shared VRAM: 2147483648
11:25:16.524: output 1: pos={-1366, -119}, size={1366, 768}, attached=true
11:25:16.526: Loading up D3D11 on adapter AMD Radeon HD 5700 Series (0)
11:25:16.533: D3D11 loaded successfully, feature level used: 45056
11:25:17.269: ---------------------------------
11:25:17.269: video settings reset:
11:25:17.269: base resolution: 1920x1080
11:25:17.269: output resolution: 1440x810
11:25:17.269: downscale filter: Bicubic
11:25:17.269: fps: 30/1
11:25:17.269: format: NV12
11:25:17.269: YUV mode: 601/Full
11:25:17.270: Audio monitoring device:
11:25:17.270: name: Speakers / Headphones (Realtek High Definition Audio)
11:25:17.270: id: {0.0.0.00000000}.{6cec059b-739c-48b1-988c-f5fe00913e81}
11:25:17.270: ---------------------------------
11:25:17.272: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
11:25:17.274: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
11:25:17.312: [AMF] AMF Test failed due to one or more errors.
11:25:17.312: Failed to initialize module 'enc-amf.dll'
11:25:17.326: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
11:25:17.327: LoadLibrary failed for '../../obs-plugins/64bit/libEGL.dll': The specified procedure could not be found.
11:25:17.327: (127)
11:25:17.327: Module '../../obs-plugins/64bit/libEGL.dll' not loaded
11:25:17.328: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
11:25:17.329: [browser_source: 'Version: 1.31.0']
11:25:17.333: LoadLibrary failed for 'nvEncodeAPI64.dll': The specified module could not be found.
11:25:17.333: (126)
11:25:17.354: Couldn't find VLC installation, VLC video source disabled
11:25:17.360: No blackmagic support
11:25:17.368: ---------------------------------
11:25:17.368: Loaded Modules:
11:25:17.368: win-wasapi.dll
11:25:17.368: win-mf.dll
11:25:17.368: win-dshow.dll
11:25:17.368: win-decklink.dll
11:25:17.368: win-capture.dll
11:25:17.368: vlc-video.dll
11:25:17.368: text-freetype2.dll
11:25:17.368: rtmp-services.dll
11:25:17.368: obs-x264.dll
11:25:17.368: obs-vst.dll
11:25:17.368: obs-transitions.dll
11:25:17.368: obs-text.dll
11:25:17.368: obs-qsv11.dll
11:25:17.368: obs-outputs.dll
11:25:17.368: obs-filters.dll
11:25:17.368: obs-ffmpeg.dll
11:25:17.368: obs-browser.dll
11:25:17.368: image-source.dll
11:25:17.368: frontend-tools.dll
11:25:17.368: enc-amf.dll
11:25:17.368: coreaudio-encoder.dll
11:25:17.368: ---------------------------------
11:25:17.368: ==== Startup complete ===============================================
11:25:17.372: Switched to Preview/Program mode
11:25:17.372: ------------------------------------------------
11:25:17.373: All scene data cleared
11:25:17.373: ------------------------------------------------
11:25:17.391: WASAPI: Device 'Digital Audio Interface (UT-AUD 00K0381793)' initialized
11:25:17.393: [Media Source 'Media Source']: settings:
11:25:17.393: input: C:/Users/Public/Documents/Softouch/EasyWorship/Default/Resources/Presentations/new monthly announcements.pptx
11:25:17.393: input_format: (null)
11:25:17.393: speed: 100
11:25:17.393: is_looping: yes
11:25:17.393: is_hw_decoding: no
11:25:17.393: is_clear_on_media_end: no
11:25:17.393: restart_on_activate: yes
11:25:17.393: close_when_inactive: no
11:25:17.393: [Media Source 'Video']: settings:
11:25:17.393: input: C:/Users/Whosoever Will/Desktop/Announcements 8-5-18.mov
11:25:17.393: input_format: (null)
11:25:17.393: speed: 100
11:25:17.393: is_looping: no
11:25:17.393: is_hw_decoding: yes
11:25:17.393: is_clear_on_media_end: yes
11:25:17.393: restart_on_activate: yes
11:25:17.393: close_when_inactive: no
11:25:17.394: MP: Failed to open media: 'C:/Users/Whosoever Will/Desktop/Announcements 8-5-18.mov'
11:25:17.397: Switched to scene 'Camera 1'
11:25:17.398: ------------------------------------------------
11:25:17.398: Loaded scenes:
11:25:17.398: - scene 'Camera 1':
11:25:17.398: - source: 'U-tap' (dshow_input)
11:25:17.398: - filter: 'Compressor' (compressor_filter)
11:25:17.398: - filter: 'Noise Suppression' (noise_suppress_filter)
11:25:17.398: - scene 'Camera 2':
11:25:17.398: - source: 'Panasonic' (dshow_input)
11:25:17.398: - source: 'Audio Input Capture' (wasapi_input_capture)
11:25:17.398: - scene 'Announcements':
11:25:17.398: - source: 'Video' (ffmpeg_source)
11:25:17.398: - scene 'Pre-Service':
11:25:17.398: - source: 'Media Source' (ffmpeg_source)
11:25:17.398: - source: 'Image Slide Show ' (slideshow)
11:25:17.398: ------------------------------------------------
11:25:17.410: warning: deprecated pixel format used, make sure you did set range correctly
11:25:17.422: DShow: Could not get closest video media type
11:25:17.422: Panasonic: device.SetVideoConfig failed
11:25:17.422: Panasonic: Video configuration failed
11:25:17.426: warning: deprecated pixel format used, make sure you did set range correctly
11:25:17.426: ---------------------------------
11:25:17.426: [DShow Device: 'U-tap'] settings updated:
11:25:17.426: video device: UT-VID 00K0381793
11:25:17.426: video path: \\?\usb#vid_1f6a&pid_15ad&mi_00#6&80f7ba1&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
11:25:17.426: resolution: 1920x1080
11:25:17.426: fps: 30.00 (interval: 333333)
11:25:17.426: format: YUY2
11:25:17.428: adding 23 milliseconds of audio buffering, total audio buffering is now 23 milliseconds
11:25:17.434: warning: deprecated pixel format used, make sure you did set range correctly
11:25:17.442: MP: Failed to open media: 'C:/Users/Public/Documents/Softouch/EasyWorship/Default/Resources/Presentations/new monthly announcements.pptx'
11:25:17.443: warning: deprecated pixel format used, make sure you did set range correctly
11:25:17.451: warning: deprecated pixel format used, make sure you did set range correctly
11:25:17.459: warning: deprecated pixel format used, make sure you did set range correctly
11:25:17.470: warning: deprecated pixel format used, make sure you did set range correctly
11:25:17.475: adding 23 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
11:25:17.488: warning: deprecated pixel format used, make sure you did set range correctly
11:25:17.505: using video device audio: no
11:25:17.505: audio device: Digital Audio Interface (UT-AUD 00K0381793)
11:25:17.505: sample rate: 44100
11:25:17.505: channels: 2
11:25:17.505: audio type: Capture
11:25:22.424: User switched to scene 'Camera 2'
11:25:23.217: User switched to scene 'Camera 1'
11:25:27.693: ---------------------------------
11:25:27.693: [x264 encoder: 'streaming_h264'] preset: veryfast
11:25:27.693: [x264 encoder: 'streaming_h264'] settings:
11:25:27.693: rate_control: CBR
11:25:27.693: bitrate: 2500
11:25:27.693: buffer size: 2500
11:25:27.693: crf: 0
11:25:27.693: fps_num: 30
11:25:27.693: fps_den: 1
11:25:27.693: width: 1440
11:25:27.693: height: 810
11:25:27.693: keyint: 250
11:25:27.693:
11:25:27.698: ---------------------------------
11:25:27.699: [FFmpeg aac encoder: 'Track1'] bitrate: 128, channels: 2, channel_layout: 3
11:25:27.699:
11:25:27.701: [rtmp stream: 'adv_stream'] Connecting to RTMP URL rtmp://rtmp-api.facebook.com:80/rtmp/...
11:25:27.767: [rtmp stream: 'adv_stream'] Interface: Realtek PCIe GBE Family Controller (ethernet, 100 mbps)
11:25:28.348: [rtmp stream: 'adv_stream'] Connection to rtmp://rtmp-api.facebook.com:80/rtmp/ successful
11:25:28.351: ==== Streaming Start ===============================================
11:27:17.156: adding 23 milliseconds of audio buffering, total audio buffering is now 69 milliseconds
11:27:22.946: adding 23 milliseconds of audio buffering, total audio buffering is now 92 milliseconds
11:28:42.430: adding 46 milliseconds of audio buffering, total audio buffering is now 139 milliseconds
11:31:28.639: [rtmp stream: 'adv_stream'] User stopped the stream
11:31:28.640: Output 'adv_stream': stopping
11:31:28.640: Output 'adv_stream': Total frames output: 10536 (10785 attempted)
11:31:28.640: Output 'adv_stream': Total drawn frames: 10829
11:31:28.640: Output 'adv_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 249 (2.3%)
11:31:28.640: [rtmp stream: 'adv_stream'] Freeing 1 remaining packets
11:31:28.642: ==== Streaming Stop ================================================
11:31:28.671: warning: 2 frames left in the queue on closing
11:41:43.482: adding 92 milliseconds of audio buffering, total audio buffering is now 232 milliseconds
11:41:44.701: adding 185 milliseconds of audio buffering, total audio buffering is now 417 milliseconds
11:41:50.966: adding 92 milliseconds of audio buffering, total audio buffering is now 510 milliseconds
11:41:57.210: adding 23 milliseconds of audio buffering, total audio buffering is now 534 milliseconds
11:48:52.742: adding 46 milliseconds of audio buffering, total audio buffering is now 580 milliseconds
11:48:56.948: adding 69 milliseconds of audio buffering, total audio buffering is now 650 milliseconds
11:51:11.264: adding 46 milliseconds of audio buffering, total audio buffering is now 696 milliseconds
11:58:29.428: User switched to scene 'Camera 1'
11:58:30.328: User switched to scene 'Camera 2'
11:58:30.760: User switched to scene 'Camera 1'

 

[straina]

Hi, I am new to OBS studio and when I click on facebook live video to do live streaming, it causes my frame in OBS to freeze. The only way I can fix it is to close down OBS and restart it. What could be the cause of this?

I having same issue. Soon as Facebook gets the camera it freezes OBS. Was working fine. Any answers yu got on this yet?

 

[GregW]

Hi, I am new to OBS studio and when I click on facebook live video to do live streaming, it causes my frame in OBS to freeze. The only way I can fix it is to close down OBS and restart it. What could be the cause of this?

Try going live from the Facebook Live connect tab, using the camera tab will freeze it up