OBS drops sound during livestream

[antiochcoc616]

This same issue was reported by someone about 10 months ago and received no replies. Please help those of us that are volunteering to help our nonprofits. Here's the question: Does anyone know why OBS would suddenly drop the sound from an ongoing broadcast? It will be going along fine, then nothing. We also have a Zoom connection going at the same time that still has audio and the separate audio meter on the same computer shows the sound is available. But OBS will just suddenly stop sending it through. Why would that happen?

 

[Lawrence_SoCal]

But OBS will just suddenly stop sending it through. Why would that happen?

Depends on how you are connecting/routing audio, your Operating System Audio settings, and your OBS Studio Audio settings

If you have certain plugins, those could be a source of the problem.
in my experience, if no plugin messing with audio, then the typical issue is an overloaded PC. What are you doing for real-time hardware resource utilization monitoring? if nothing (typical scenario), then you are driving blind.

Let's start with pinned post in this forum requesting you post your OBS Studio log from a session where the problem occurred when asking for help

 

[UUMike]

We are streaming a church service with input to OBS coming through ATEM Blackmagic sound source. Speakers in the room are working fine, but the streaming audio cuts out when a second singer joins the first or when we try to capture the whole room singing together. The Noise Gate is turned off, and I don't know where to look for any other filter.

 

[antiochcoc616]

Depends on how you are connecting/routing audio, your Operating System Audio settings, and your OBS Studio Audio settings

If you have certain plugins, those could be a source of the problem.
in my experience, if no plugin messing with audio, then the typical issue is an overloaded PC. What are you doing for real-time hardware resource utilization monitoring? if nothing (typical scenario), then you are driving blind.

Let's start with pinned post in this forum requesting you post your OBS Studio log from a session where the problem occurred when asking for help

Thanks for the response. I was looking for info while I'm at home. When I'm back at the office, I'll get the log and upload it. Thanks again.