OBS doesn't recognize my ULTRASTUDIO RECORDER 3G

eyald15

New Member
Hello guys'

My OBS shows me under the sources a "Blackmagic device", but once I chose it and open its properties under "Device" I don't see any option of ultrastudio recorder 3g.
I have installed the "Blackmagic_Desktop_Video_Windows_12.0"

I have an MSI laptop - P65 Creator 9sf - with a Thunderbolt 3 connection, I am using windows 10 pro version 20H2.

My thunderbolt 3 cable belongs to APPLE company - Could that be the problem? could it be that apple cable doesn't support a non apple laptop? although I don't think so but maybe it's good to mention that here.


Can someone help me with this please?
Log File - https://obsproject.com/logs/ZU7IBlalB2gr_loR

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Last edited:

Harold

Active Member
If the blackmagic software isn't detecting the blackmagic brand device, you need to contact blackmagic for support on this.
 
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