OBS disconnecting/reconnecting during a live stream

DJGeorgeDXM

New Member
Hello guys!! I've been trying to find a solution to this OBS disconnection issue and I just found out that I can only upload the last log file , so I will have to wait for next stream on saturday night and hopefully, it won't happen again, so like the title says, my OBS disconnects during a livestream, sometimes it's once and sometimes it's twice. I've been running the OBS auto-config wizard for Twitch, but since I'm broadcasting at 720p 30fps, I've decided that for my next stream, I will decrease the bitrate to 5000kbps, it is currently at 6000kbps, as per Twitch website, I could decrease the bitrate to 3000kbps but we are 6 people at home. Now, I need to clarify that when this issue happens, nobody at home loses internet connection, it's just OBS that disconnects, I will update this posts with the latest log if it happens again on Saturday night.
This is what I found on the log file, hopefully it would help somehow.

20:39:51.400: warning: Could not update timestamps for discarded samples.
20:40:11.413: warning: Could not update timestamps for discarded samples.
20:40:28.972: socket_thread_windows: Received FD_CLOSE, 967 ms since last send (buffer: 644304 / 788480)
20:40:28.972: socket_thread_windows: Aborting due to FD_CLOSE, error 10053
20:40:28.976: [rtmp stream: 'adv_stream'] Disconnected from rtmp://yto.contribute.live-video.net/app
20:40:28.976: Output 'adv_stream': stopping
20:40:28.976: Output 'adv_stream': Total frames output: 77519
20:40:28.976: Output 'adv_stream': Total drawn frames: 77569
20:40:28.977: Output 'adv_stream': Reconnecting in 10 seconds..
20:40:29.003: warning: 2 frames left in the queue on closing
20:40:31.426: warning: Could not update timestamps for discarded samples.
20:40:39.190: [AMF] [H264]<Id: 5> Encoder Parameters:
20:40:39.190: [AMF] [H264]<Id: 5> Backend:
20:40:39.190: [AMF] [H264]<Id: 5> Video API: Direct3D 11
20:40:39.190: [AMF] [H264]<Id: 5> Video Adapter: AMD Radeon(TM) Graphics (VEN_1002/DEV_15d8/SUB_a121028/REV_00c1)
 

magktv

New Member
i have ethe same problem never had before i changed my graphic card to radeon rx 6700xt 2 weeks ago, AMD bug?
 

Lawrence_SoCal

Active Member
https://obsproject.com/wiki/Dropped-Frames-and-General-Connection-Issues
If you are using WiFi, that is the first thing to bypass / stop doing as a troubleshooting step
wireless connections can cause issues because of their unstable nature. Streaming really requires a stable connection. Often wireless connections are fine, but if you have problems, the first troubleshooting step would be to switch to wired. It is always recommended to stream using a wired Ethernet connection. And beware what other devices are doing on your network

As you're streaming to Twitch, others recommend using R1ch's TwitchTest tool to check your connection to the servers; you want a Quality score of 100, preferably. https://r1ch.net/projects/twitchtest

real-time video encoding is VERY computationally demanding. As such, I recommend monitoring hardware resource (CPU, GPU, RAM, etc) utilization [for ex. using Task manager’s Performance tab and/or Resource Monitor] to see if your system is being maxed out with your settings
 

DJGeorgeDXM

New Member
My laptop is connected to modem by ethernet, that is for sure. Thursday last week I had my first live stream without any cut. My last resort would be to switch ISP company but what if that was not the problem. My wife will kill me.
I read somewhere that I may try connecting to different servers on Twitch until I find the right and like I mentioned previously, I decreased the number of KBPS to 5,000.
Let's see how it goes.
 
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