Question / Help OBS Crashing

[Jonathan Hensley]

Hey guys,

I am hoping that this is an easy issue to solve. I have been streaming for many years now and over the past few weeks have had serious crashing issues. These crashes have happened only 30 minutes after streaming to before i even hit the start stream button. I have uninstalled and reinstalled multiple times, restarted my computer, and updated my graphics card. I can't think of anything else that could be causing the issue!

Hope I can get some help here!

this is the most recent crash log. https://pastebin.com/Zy8hYy6q

 

[R1CH]

Disable compatibility mode on your game capture sources.

 

[Jonathan Hensley]

is this in obs? cause if so the multi adapter compatibility is not selected on any game capture. this is another crash log thaqt just happened when it was sitting there. https://pastebin.com/PsqjyttZ

 

[R1CH]

A regular OBS log should help identify why it's using shared memory capture then (this is a slow and inefficient capture method that game capture falls back to if shared texture doesn't work).

 

[Jonathan Hensley]

where would i locate this regular obs log sorry ive never had issues with OBS till recently so never had to locate these things before

 

[R1CH]

Help / Log Files.

 

[Bailer86]

can someone tell me where to go to create a thread?

 

[Jonathan Hensley]

alright here is the most recent log file https://pastebin.com/yjTjZzFa

 

[R1CH]

gl_shtex_init_d3d11: failed to create device (0x8007000E): Not enough storage is available to complete this operation.

It looks like you're running out of video memory. Make sure other applications using the GPU are closed. Unfortunately the game you're capturing is OpenGL only, and D3D shared textures and OpenGL texture sharing is not always well implemented by video drivers. The specific crash you're getting will be fixed in the next version of OBS (https://github.com/jp9000/obs-studio/commit/66ec96d52c7ff0a8cd5ae29be88fcbab505569fe) but if you can try to get your game to always capture in shared texture mode it will also be more performant as well as avoid the crashing for now.

 

[Jonathan Hensley]

I can put the game in Speed mode using DirectX would that help this situation at all? and if not how would i get the game to capture in shared texture mode?

 

[R1CH]

D3D (DirectX) will probably fix it. Not sure why OpenGL is running low on memory, other than trying to update your drivers I'm not sure what else to suggest.

 

[Jonathan Hensley]

ok ill try that and hope it works thanks!