Bug Report Obs crashing while playing starcraft

H

Hades1674

New Member
When playing starcraft II I'm having occasional random obs crashes/disconnects.
This problem is VERY consistent, I don't know what to do :(
My PC stats:

- Memory: 4gb
- Graphics AMD Radeon HD 1gb 6670 link V
http://www.sapphiretech.com/presentation/product/?cid=1&gid=3&sgid=1088&lid=1&pid=1169
- CPU: AMD Phenom 840 x4
- Os: Windows 7 Home edition (64 bit)
- Net speeds: download: 18.03 | Upload: 2.05

Here are the FOUR crash logs I have collected
Code: 
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\program files (x86)\obs\libx264-130.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 5E9AEC4C (c:\program files (x86)\obs\libx264-130.dll)
OBS version: Open Broadcaster Software v0.522b
Windows version: 6.1 (Build 7601) Service Pack 1

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
0A46F5FC 5E9AEC4C 0A46F820 00000010 130EA3B8 00000400 libx264-130.dll!0x5e9aec4c
0A46F610 5E92DD7A 00000000 00000000 0A46F978 00000000 libx264-130.dll!0x5e92dd7a
0A46F914 77018CD8 08BD98DC 00000000 08BD98F4 0A46F970 ntdll.dll!0x77018cd8
0A46F930 77088051 77016244 7D5A3A93 11477B00 00884570 ntdll.dll!0x77088051
0A46F944 7701623F 00000000 08BD98DC 00000F78 00000F78 ntdll.dll!0x7701623f
0A46F988 75754BCB 11477B00 00000000 75BC98DA 08BD9890 kernel32.dll!0x75754bcb
0A46F9C0 5E9C6072 5E92DF90 11477B00 00000000 75BC98DA libx264-130.dll!0x5e9c6072
0A46F9E0 5E9A2A66 E485F572 088F0E08 0BF253D8 088F0FC4 libx264-130.dll!0x5e9a2a66
0A46F9F0 75BC98DA 00000000 00000000 00000000 00000000 msvcrt.dll!0x75bc98da

A minidump was saved to C:\Users\Hades\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-05-15_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address      Module
Code: 
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\program files (x86)\obs\libx264-130.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 65A11AF8 (c:\program files (x86)\obs\libx264-130.dll)
OBS version: Open Broadcaster Software v0.522b
Windows version: 6.1 (Build 7601) Service Pack 1

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
0954E930 65A11AF8 00000000 00000000 00000000 00000000 libx264-130.dll!0x65a11af8

A minidump was saved to C:\Users\Hades\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-05-15_2.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address      Module
Code: 
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\program files (x86)\obs\libx264-130.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 6426EDA5 (c:\program files (x86)\obs\libx264-130.dll)
OBS version: Open Broadcaster Software v0.522b
Windows version: 6.1 (Build 7601) Service Pack 1

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
03FDB22C 6426EDA5 001B09E0 00000020 1CFEB480 000007C0 libx264-130.dll!0x6426eda5
03FDB240 641B4E13 00000020 1CFEB480 000007C0 1BAAB480 libx264-130.dll!0x641b4e13
03FDB244 001B09E0 1CFEB480 000007C0 1BAAB480 000007C0 <unknown>!0x1b09e0

A minidump was saved to C:\Users\Hades\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-05-19_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address      Module
Code: 
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the '<unknown>' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 00000000 (<unknown>)
OBS version: Open Broadcaster Software v0.522b
Windows version: 6.1 (Build 7601) Service Pack 1

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
0A9BFAEC 00000000 09590C50 0A9BFD28 0A9BFBC4 00000400 <unknown>!0x0
0A9BFAF0 5F00D87D 5ECD2C93 0074A3D8 00000077 6CECF182 libx264-130.dll!0x5f00d87d
0A9BFB24 5ECD5D66 0074A3D8 00000077 6CECF182 0A9BFC3C atidxx32.dll!0x5ecd5d66
0A9BFB28 5ECD2C93 00000077 6CECF182 0A9BFC3C 00000000 atidxx32.dll!0x5ecd2c93
0A9BFB2C 0074A3D8 6CECF182 0A9BFC3C 00000000 00000004 <unknown>!0x74a3d8

A minidump was saved to C:\Users\Hades\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-05-22_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address      Module

PLEASE HELP My stream is suffering from these errors greatly ;______;
 
H

Hades1674

New Member
Voxletum said:
Can you enable CFR and let us know if that helps?

(Settings > Advanced > under Video check 'Use CFR')

It would also help if you included an OBS log:
viewtopic.php?f=6&t=97
Click to expand...
I added the logs below, unless you're reffering to .dmp files?
If it's the general OBS log then here is the latest one:
Code: 
23:12:24: Open Broadcaster Software v0.522b - 32bit (´・ω・｀)
23:12:24: -------------------------------
23:12:24: CPU Name: AMD Phenom(tm) II X4 840 Processor
23:12:24: CPU Speed: 3218MHz
23:12:24: Physical Memory:  4093MB Total, 1526MB Free
23:12:24: stepping id: 3, model 5, family 15, type 0, extmodel 8, extfamily 0, HTT 1, logical cores 4, total cores 4
23:12:24: monitor 1: pos={0, 0}, size={1920, 1080}
23:12:24: Windows Version: 6.1 Build 7601 S
23:12:24: Aero is Enabled
23:12:24: -------------------------------
23:12:24: OBS Modules:
23:12:24: Base Address     Module
23:12:24: 01000000         OBS.exe
23:12:24: 5B710000         OBSApi.dll
23:12:24: 60440000         DShowPlugin.dll
23:12:24: 5F550000         GraphicsCapture.dll
23:12:24: 5F530000         NoiseGate.dll
23:12:24: ------------------------------------------
23:12:24: Adapter 1
23:12:24:   Video Adapter: AMD Radeon HD 6670
23:12:24:   Video Adapter Dedicated Video Memory: 1065054208
23:12:24:   Video Adapter Shared System Memory: 1877766144
23:12:24: =====Stream Start: 2013-05-21, 23:12:24===============================================
23:12:24:   Multithreaded optimizations: On
23:12:24:   Base resolution: 1920x1080
23:12:24:   Output resolution: 1920x1080
23:12:24: ------------------------------------------
23:12:24: Loading up D3D10...
23:12:24: Playback device Default
23:12:24: ------------------------------------------
23:12:24: Using desktop audio input: Speakers (3- Logitech G930 Headset)
23:12:24: Using 7.1 surround speaker setup
23:12:24: ------------------------------------------
23:12:24: Audio Encoding: AAC
23:12:24:     bitrate: 80
23:12:24: Using text output
23:12:24: Using bitmap image
23:12:24: Using graphics capture
23:12:24: ------------------------------------------
23:12:24: Video Encoding: x264
23:12:24:     fps: 30
23:12:24:     width: 1920, height: 1080
23:12:24:     preset: veryfast
23:12:24:     CBR: no
23:12:24:     CFR: yes
23:12:24:     max bitrate: 1500
23:12:24:     buffer size: 1500
23:12:24:     quality: 9
23:12:24: ------------------------------------------
23:12:25: Using RTMP service: Twitch / Justin.tv
23:12:25:   Server selection: rtmp://live-jfk.justin.tv/app
23:12:26: SO_SNDBUF was at 8192
23:12:26: SO_SNDBUF is now 65536
23:12:34: SharedTexCapture hooked
23:12:53: Capture window 0x00070322 invalid or changing, terminating capture
23:13:01: SharedTexCapture hooked
23:17:18: Total frames rendered: 8813, number of frames that lagged: 9 (0.10%) (it's okay for some frames to lag)
23:17:18: Total duplicated frames: 2227 (25.27%)
23:17:18: RTMPPublisher::SocketLoop: Aborting due to bStopping
23:17:18: Number of times waited to send: 0, Waited for a total of 0 bytes
23:17:18: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
23:17:18: =====Stream End: 2013-05-21, 23:17:18=================================================
23:19:21: =====Stream Start: 2013-05-21, 23:19:21===============================================
23:19:21:   Multithreaded optimizations: On
23:19:21:   Base resolution: 1920x1080
23:19:21:   Output resolution: 1920x1080
23:19:21: ------------------------------------------
23:19:21: Loading up D3D10...
23:19:21: Playback device Default
23:19:21: ------------------------------------------
23:19:21: Using desktop audio input: Speakers (3- Logitech G930 Headset)
23:19:21: Using 7.1 surround speaker setup
23:19:21: ------------------------------------------
23:19:21: Audio Encoding: AAC
23:19:21:     bitrate: 80
23:19:21: Using text output
23:19:21: Using bitmap image
23:19:21: Using graphics capture
23:19:21: ------------------------------------------
23:19:21: Video Encoding: x264
23:19:21:     fps: 30
23:19:21:     width: 1920, height: 1080
23:19:21:     preset: veryfast
23:19:21:     CBR: no
23:19:21:     CFR: yes
23:19:21:     max bitrate: 1500
23:19:21:     buffer size: 1500
23:19:21:     quality: 9
23:19:21: ------------------------------------------
23:19:21: SharedTexCapture hooked
23:19:23: Using RTMP service: Twitch / Justin.tv
23:19:23:   Server selection: rtmp://live-jfk.justin.tv/app
23:19:24: SO_SNDBUF was at 8192
23:19:24: SO_SNDBUF is now 65536
23:23:25: Capture window 0x0005035E invalid or changing, terminating capture
23:23:53: Total frames rendered: 8152, number of frames that lagged: 6 (0.07%) (it's okay for some frames to lag)
23:23:53: Total duplicated frames: 1 (0.01%)
23:23:53: RTMPPublisher::SocketLoop: Aborting due to bStopping
23:23:53: Number of times waited to send: 0, Waited for a total of 0 bytes
23:23:53: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
23:23:53: =====Stream End: 2013-05-21, 23:23:53=================================================
23:23:55: 
23:23:55: Profiler results:
23:23:55: 
23:23:55: ==============================================================
23:23:55: frame - [100%] [avg time: 5.588 ms] [avg calls per frame: 1] [children: 94%] [unaccounted: 5.98%]
23:23:55: | scene->Preprocess - [0.0537%] [avg time: 0.003 ms] [avg calls per frame: 1]
23:23:55: | video encoding and uploading - [94%] [avg time: 5.251 ms] [avg calls per frame: 1] [children: 92.1%] [unaccounted: 1.88%]
23:23:55: | | CopyResource - [0.358%] [avg time: 0.02 ms] [avg calls per frame: 0]
23:23:55: | | conversion to 4:2:0 - [3.11%] [avg time: 0.174 ms] [avg calls per frame: 0]
23:23:55: | | call to encoder - [87.4%] [avg time: 4.885 ms] [avg calls per frame: 0]
23:23:55: | | sending stuff out - [1.2%] [avg time: 0.067 ms] [avg calls per frame: 0]
23:23:55: ==============================================================
23:23:55:
CFR doesn't change much, I tried it before and didn't do anything :(
 
V

Voxletum

Member
This crash isn't directly related to OBS. If enabling CFR does not fix the issue with x264 then we believe (from one previous case) that it may be an issue with the RAM in your system. You could run memtest (http://www.memtest.org) to see if there are any issues. The previous individual found a bad stick and had replaced it, fixing the problem.

If you do find errors, it may be possible to fix them by slightly increasing the voltage on your DRAM. (if you have 1.5v modules you can increase to 1.56 but not higher). Otherwise you may need to replace it.
 
H

Hades1674

New Member
Voxletum said:
This crash isn't directly related to OBS. If enabling CFR does not fix the issue with x264 then we believe (from one previous case) that it may be an issue with the RAM in your system. You could run memtest (http://www.memtest.org) to see if there are any issues. The previous individual found a bad stick and had replaced it, fixing the problem.

If you do find errors, it may be possible to fix them by slightly increasing the voltage on your DRAM. (if you have 1.5v modules you can increase to 1.56 but not higher). Otherwise you may need to replace it.
Click to expand...

I have, done a scan on my ram modules recently and they are fine. Are there any other settings that could cause this? I have changed my bitrate recently before the breaks so I'm wondering if that could have caused it.
 
V

Voxletum

Member
Are you saying that you didn't have these crashes before changing your bitrate? Was it with any particular version of OBS that it was stable?

This is a crash related to the x264 module which they do not have direct development/control over but different versions of OBS have used different versions of x264.
 
You must log in or register to reply here.
Top