Question / Help OBS Crashing when trying to add Video Capture Device

[volltaage]

Whenever I try to add a video capture device my obs just crashes, I tried looking at the crash log to see if I could figure out whats causing the issue but I'm not competent enough to do so. Could anyone help me out?

Here is the Log file: https://obsproject.com/logs/ZosQBiME_63qHDVC

And then ill attach the crash log file

 

[Narcogen]

Windows is out of date.

23:32:56.922: Windows Version: 10.0 Build 14393 (revision: 3025; 64-bit)

OBS is out of date.

23:32:57.058: OBS 23.1.0 (64-bit, windows)

23:32:57.962: Video Capture Device: DecodeDeviceId failed
23:32:57.962: Video Capture Device: Video configuration failed

The above looks like a problem with the device driver for your video capture. Is this a device you had already configured in OBS before? Does it function properly in other programs, like Skype or other video conference/webcam apps?

If you make a clean Profile and Scene Collection, does OBS run without crashing? Does it crash when you attempt to add the video device-- when you choose an item from the drop-down, or after that, when you would expect to configure the properties for that device?

 

[volltaage]

My obs shouldn't be out of date and I will look at updating windows, I only downloaded it right before this post. And its not a specific video capture device that's causing the crash, just when I click on adding a video capture device.

 

[Narcogen]

Your log indicates it is OBS 23.1.0. Current is 23.2.1.

Your build of Windows 10 is Version 1607, from 2016. Current is Version 1903, Build 18362, from May 2019.

Don't stop on 1803 (Build 17134) from April 2018 as this version has a broken feature that negatively impacts OBS.

 

[volltaage]

I'm working on updating my windows right now and then ill look into my obs, can I just update my current obs or do i have to download a new one entirely?

 

[Narcogen]

Either is fine.

 

[volltaage]

Alright I windows and obs should be fully up to date, but im still getting the crash. What should the next thing i look into be?

 

[Narcogen]

Windows version: 10.0 build 14393 (revision: 3053; 64-bit)

Windows is still 3 years out of date according to that crash log.

https://en.wikipedia.org/wiki/Windows_10_version_history

 

[volltaage]

Really? I've checked multiple times and it always says its up to date, I guess I gotta look more into that