Bug Report OBS crashing when switching between Sources

[SonicShadow]

Hi developers,

I'm trying to stream/record Dead Island: Epidemic. The game uses a two window system, similar to League of Legends, where the matchmaking lobby and everything else (known as the Crib) is one window, and the game launches in another window. So I made two Sources to switch between while broadcasting. I also assigned a hotkey to them ("Home" for the game, and "End" for the Crib)

While recording today, OBS crashed twice within the span of a few hours. What happened was when the game ended, I wanted to switch back to the Crib Source, so I pressed End, and that caused OBS to crash. I'm attaching the .dmp and crash log below. Please let me know if there are any other data that you need.

Hope you guys will keep up the good work, and thanks for this program, it's really brought me loads of fun with friends. :)

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\nvwgf2um.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 54AD49EE (c:\windows\system32\nvwgf2um.dll)
OBS version: Open Broadcaster Software v0.622b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
1192E75C 54AD49EE 13587518 04882DD8 13587518 059F2A50 nvwgf2um.dll!0x54ad49ee
1192E7D4 54B271E5 04882DD8 00000000 6270F28C 1192EA20 nvwgf2um.dll!0x54b271e5
1192E7F4 54CC9D3B 04882DD8 059F01DC 00000000 6270F28C nvwgf2um.dll!0x54cc9d3b
1192E888 54CC2601 04882DD8 1192EA20 059F01DC 6270F28C nvwgf2um.dll!0x54cc2601
1192E8AC 6DFB1F20 1192EA20 059F01DC 6270F28C 1192E8F0 nvumdshim.dll!0x6dfb1f20
1192E8C4 6DFAFAD7 01247EA8 1192EA20 059F01DC 6270F28C nvumdshim.dll!0x6dfafad7
1192E8D8 6DFB9052 1192EA20 059F01DC 6270F28C 1192EA68 nvumdshim.dll!0x6dfb9052
1192E8F8 6DFA9077 01244C58 1192EA20 059F01DC 6270F28C nvumdshim.dll!0x6dfa9077
1192E90C 6270F49C 00000000 1192EF00 1192F254 6270F0BB d3d11.dll!0x6270f49c
1192EA70 6270F312 059F01BC 00000000 1192EF00 8258CF46 d3d11.dll!0x6270f312
1192EA80 6270F0BB 00000004 1192F2F4 059F013C 059F0118 d3d11.dll!0x6270f0bb
1192F25C 62709F95 0488274C 00000004 1192F2F4 0000001C d3d11.dll!0x62709f95
1192F27C 6270BD42 00000004 1192F2F4 0000001C 059F0118 d3d11.dll!0x6270bd42
1192F2B8 6270BC74 00000004 059F0138 0000001C 059F0138 d3d11.dll!0x6270bc74
1192F368 6270A49E 04882418 00000004 1192F490 0000001C d3d11.dll!0x6270a49e
1192F464 6270F6DB 05AAB8C8 0092F534 1192F518 00000001 d3d11.dll!0x6270f6db
1192F4F8 627117E8 00000000 05AAB938 1192F534 1192F54C d3d11.dll!0x627117e8
1192F518 00D32A9F C0002442 1192F5C4 62384A29 00000780 obs.exe!D3D10Texture::CreateFromSharedHandle+0x12f
1192F590 00D30D91 00000780 00000438 C0002442 5EEA4B50 obs.exe!D3D10System::CreateTextureFromSharedHandle+0x11
1192F59C 62384A29 1192F5E8 02F53800 77B575B8 5EEA7FF0 graphicscapture.dll!SharedTexCapture::Init+0x109
1192F5CC 62382FC2 02F68B40 00000000 00000000 00000000 graphicscapture.dll!GraphicsCaptureSource::NewCapture+0x2e2
1192F618 62383CA3 3D088888 02F50000 00000000 1192F92C graphicscapture.dll!GraphicsCaptureSource::Tick+0x123
1192F638 5EE95440 3D088888 00000000 00000000 FFFFFFFE obsapi.dll!Scene::Tick+0x30
1192F64C 00D5680A 77B4495D 00000000 1192F980 77D898EE obs.exe!OBS::MainCaptureLoop+0xa2a
1192F934 00D54B65 00000000 1192F980 77D898EE 00000000 obs.exe!OBS::MainCaptureThread+0x5
1192F938 77B4495D 00000000 973967A6 00000000 00000000 kernel32.dll!0x77b4495d
1192F944 77D898EE FFFFFFFF 77D7E0CE 00000000 00000000 ntdll.dll!0x77d898ee
1192F988 77D898C4 00D54B60 00000000 00000000 00000000 ntdll.dll!0x77d898c4

A minidump was saved to C:\Users\Joshua\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-05-14_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address      Module

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\nvwgf2um.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 548C49EE (c:\windows\system32\nvwgf2um.dll)
OBS version: Open Broadcaster Software v0.622b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
11A9E62C 548C49EE 05AB2EC0 037C2DF8 05AB2EC0 05BBD658 nvwgf2um.dll!0x548c49ee
11A9E6A4 549171E5 037C2DF8 00000000 6270F28C 11A9E8F0 nvwgf2um.dll!0x549171e5
11A9E6C4 54AB9D3B 037C2DF8 05C0A41C 00000000 6270F28C nvwgf2um.dll!0x54ab9d3b
11A9E758 54AB2601 037C2DF8 11A9E8F0 05C0A41C 6270F28C nvwgf2um.dll!0x54ab2601
11A9E77C 6DFB1F20 11A9E8F0 05C0A41C 6270F28C 11A9E7C0 nvumdshim.dll!0x6dfb1f20
11A9E794 6DFAFAD7 0156EFB8 11A9E8F0 05C0A41C 6270F28C nvumdshim.dll!0x6dfafad7
11A9E7A8 6DFB9052 11A9E8F0 05C0A41C 6270F28C 11A9E938 nvumdshim.dll!0x6dfb9052
11A9E7C8 6DFA9077 0156BD68 11A9E8F0 05C0A41C 6270F28C nvumdshim.dll!0x6dfa9077
11A9E7DC 6270F49C 00000000 11A9EDD0 11A9F124 6270F0BB d3d11.dll!0x6270f49c
11A9E940 6270F312 05C0A3FC 00000000 11A9EDD0 67EF29D9 d3d11.dll!0x6270f312
11A9E950 6270F0BB 00000004 11A9F1C4 05C0A384 05C0A360 d3d11.dll!0x6270f0bb
11A9F12C 62709F95 037C0B94 00000004 11A9F1C4 0000001C d3d11.dll!0x62709f95
11A9F14C 6270BD42 00000004 11A9F1C4 0000001C 05C0A360 d3d11.dll!0x6270bd42
11A9F188 6270BC74 00000004 05C0A380 0000001C 05C0A380 d3d11.dll!0x6270bc74
11A9F238 6270A49E 037C0860 00000004 11A9F360 0000001C d3d11.dll!0x6270a49e
11A9F334 6270F6DB 05C2D008 00A9F404 11A9F3E8 00000001 d3d11.dll!0x6270f6db
11A9F3C8 627117E8 00000000 05C2D078 11A9F404 11A9F41C d3d11.dll!0x627117e8
11A9F3E8 00D32A9F 40002A42 11A9F494 62494A29 00000780 obs.exe!D3D10Texture::CreateFromSharedHandle+0x12f
11A9F460 00D30D91 00000780 00000438 40002A42 5EE24B50 obs.exe!D3D10System::CreateTextureFromSharedHandle+0x11
11A9F46C 62494A29 11A9F4B8 01454C00 77B575B8 5EE27FF0 graphicscapture.dll!SharedTexCapture::Init+0x109
11A9F49C 62492FC2 014692E0 00000000 00000000 00000000 graphicscapture.dll!GraphicsCaptureSource::NewCapture+0x2e2
11A9F4E8 62493CA3 3D088888 01450000 00000000 11A9F7F8 graphicscapture.dll!GraphicsCaptureSource::Tick+0x123
11A9F508 5EE15440 3D088888 00000000 00000000 77D7D5BC obsapi.dll!Scene::Tick+0x30
11A9F51C 00D5680A 77B4495D 00000000 11A9F84C 77D898EE obs.exe!OBS::MainCaptureLoop+0xa2a
11A9F800 00D54B65 00000000 11A9F84C 77D898EE 00000000 obs.exe!OBS::MainCaptureThread+0x5
11A9F804 77B4495D 00000000 728EC62B 00000000 00000000 kernel32.dll!0x77b4495d
11A9F810 77D898EE FFFFFFFF 77D7E0F4 00000000 00000000 ntdll.dll!0x77d898ee
11A9F854 77D898C4 00D54B60 00000000 00000000 00000000 ntdll.dll!0x77d898c4

A minidump was saved to C:\Users\Joshua\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-05-14_2.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address      Module

 

[R1CH]

Your video card drivers are crashing. Try downgrading. Generally laptops are bad for streaming due to the poor driver interactions with power saving / switchable graphics.

 

[SonicShadow]

Hi, thanks for the response. What exactly do you mean by "downgrading"?

 

[Lain]

He means getting an older version of the drivers, or the microsoft-approved WHQL (although it's not impossible that you could be running those for all we know)

 

[SonicShadow]

It's fine when I manually alt+tab and click to switch the sources. I found that this has been happening on when I use the hotkeys. I haven't downgraded yet.