Question / Help OBS Crashing on startup on W10 with AJA Capture hardware

[cpukun]

Hello, I am having a crashing issue when I try to input HD-SDI video from an AJA Kona LHe(yes i know it's old) capture card with the directshow drivers installed. The video stream starts playing but a crash warning appears and log files point to an unhandled exception. The capture card works fine in other directshow applications and media players.
https://obsproject.com/logs/LlB1w-oaFDQQrrKb

 

[R1CH]

It looks like the card is sending audio in an unsupported format. Do you know the channel / speaker layout that is in use?

 

[cpukun]

the card is set to use analog input, it can send up to 8 channels over directshow but the option for selecting which ones is not implemented in obs afaik, the card can only accept 2 channels in analog input mode, and it has a stereo source connected to it. I believe it might be trying to send data for 8 channels when analog mode is selected, i might try and see if I can put the data through an audio router.

 

[Sofien]

Hello, I am having a crashing issue when I try to input HD-SDI video from an AJA Kona LHe(yes i know it's old) capture card with the directshow drivers installed. The video stream starts playing but a crash warning appears and log files point to an unhandled exception. The capture card works fine in other directshow applications and media players.
https://obsproject.com/logs/LlB1w-oaFDQQrrKb

hi
please can you help me how to activate this Kona LHe on WIN 10 .
best regards

 

[MfkS]

hi
please can you help me how to activate this Kona LHe on WIN 10 .
best regards

You did?