Bug Report OBS Crashing Constantly

poledoo

New Member
This has happened since the most recent update, and it happens every time I switch to a scene with my El Gato game capture. Log file and dmp attached.

Code:
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\syswow64\quartz.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 6FB17731 (c:\windows\syswow64\quartz.dll)
OBS version: Open Broadcaster Software v0.635b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
0015EA00 6FB17731 00106000 007C7FF0 004A3C00 0015EE60 quartz.dll!0x6fb17731
0015EB1C 6FB1DF01 18F1FD88 1474FB8C 00106000 00000000 quartz.dll!0x6fb1df01
0015EB30 0F0445B0 0042DCE8 004A3C00 0000001A 18F1FE24 dshowplugin.dll!DeviceSource::LoadFilters+0x1220
0015EE70 0F046D18 000000FC 004A3D90 004A3C00 00000000 dshowplugin.dll!DeviceSource::UpdateSettings+0x378
0015EED8 0F042E75 00596C20 004C0000 00000009 0015EF18 dshowplugin.dll!DeviceSource::Init+0x185
0015EEF4 0F04CA4E 00596C20 0042E680 0042E680 00596D00 dshowplugin.dll!CreateDShowSource+0x3e
0015EF08 002457A5 00596D00 00596C20 0042E680 00596760 obs.exe!OBS::CreateImageSource+0x95
0015EF20 007B4B31 00000001 003203BC 0059BC40 00000000 obsapi.dll!SceneItem::SetRender+0x91
0015EF44 007B56E2 00000003 00596760 0015F094 002774C8 obsapi.dll!Scene::InsertImageSource+0x252
0015EF7C 007B547E 00596760 00001397 00250EA4 00000003 obsapi.dll!Scene::AddImageSource+0xe
0015EF8C 002774C8 00000000 00000000 77236FB6 0015F1EC obs.exe!OBS::Start+0x1118
0015F09C 002757A2 00000000 0029B820 00000000 00000000 obs.exe!OBS::ToggleCapturing+0x42
0015F0B0 0029C5AC 001B1144 00000111 00001397 00250EA4 obs.exe!OBS::OBSProc+0xd8c
0015F1F4 772262FA 0029B820 001B1144 00000111 00001397 user32.dll!0x772262fa
0015F220 77226D3A 00000000 0029B820 001B1144 00000111 user32.dll!0x77226d3a
0015F298 77230D27 0029B820 001B1144 00000111 00001397 user32.dll!0x77230d27
0015F2D0 77230D4D 0029B820 001B1144 00000111 00001397 user32.dll!0x77230d4d
0015F2F0 028A81A3 001B1144 00000111 00001397 00250EA4 ammemb.dll!0x28a81a3
0015F37C 772262FA 027F0FCC 001B1144 00000111 00001397 user32.dll!0x772262fa
0015F3A8 77226D3A 00000000 027F0FCC 001B1144 00000111 user32.dll!0x77226d3a
0015F420 77226DE8 00F5F6D0 00000000 00000111 00001397 user32.dll!0x77226de8
0015F47C 77226E44 0015F4C8 00000000 0015F67C 77A90070 user32.dll!0x77226e44
0015F4B8 77A9010A 00F5F6D0 00000000 027F0FCC 00001397 ntdll.dll!0x77a9010a
0015F530 772296C5 001B1144 00000111 00001397 00250EA4 user32.dll!0x772296c5
0015F554 6F364601 006F5A18 00000000 00250EA4 006F5A18 comctl32.dll!0x6f364601
0015F574 6F364663 54010000 00000001 00000000 6F2EB495 comctl32.dll!0x6f364663
0015F590 6F3644ED 00250EA4 00000202 00000000 000F004F comctl32.dll!0x6f3644ed
0015F5F0 772262FA 6F2EB495 00250EA4 00000202 00000000 user32.dll!0x772262fa
0015F61C 77226D3A 00000000 6F2EB495 00250EA4 00000202 user32.dll!0x77226d3a
0015F694 772277C4 6F2EB495 00000000 0015F728 7724C81F user32.dll!0x772277c4
0015F6F4 7722788A 0015F7CC 006E6768 0FA9095D 772278E2 user32.dll!0x7722788a
0015F704 7724C81F 001B1144 00000000 00000000 00000001 user32.dll!0x7724c81f
0015F730 00269CC2 00220000 00000000 006A39A5 00000001 obs.exe!WinMain+0x972
0015FC00 002B92DA FFFDE000 0015FC90 77AB9F72 FFFDE000 obs.exe!__tmainCRTStartup+0xfd
0015FC4C 7582338A FFFDE000 63AEA758 00000000 00000000 kernel32.dll!0x7582338a
0015FC58 77AB9F72 002B91D3 FFFDE000 00000000 00000000 ntdll.dll!0x77ab9f72
0015FC98 77AB9F45 002B91D3 FFFDE000 00000000 00000000 ntdll.dll!0x77ab9f45

A minidump was saved to C:\Users\Ronald\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-09-22_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address      Module

Couldnt get attach module to work, heres .dmp
http://www.mediafire.com/download/d8231yogkjmdz39/OBSCrashDump2014-09-22_1.dmp
 

Lain

Forum Admin
Lain
Forum Moderator
Developer
Known issue that will be fixed in the next version, but for the time being if you're using the "output to desktop" option in the properties of the elgato, please switch it to "output to stream only". Also, make sure that 'use buffering' is enabled.
 
Last edited:

Reviticus

New Member
I've been having the exact same issue.... Thus arises another problem... Getting the audio to output to the stream and video recording is fine, but how would you monitor your sound? (listen to the sound as you're playing?)

@Jim, where do you find the "use buffering" option?
 
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