Caitlan Ingrey
New Member
I have just started streaming, and OBS crashes atleast 3 time with in half an hour. My PC is very good and MORE then capable to stream. can someone PLEASE help?
Bug Report OBS Crashing constantly whilst streaming
- Thread starter Caitlan Ingrey
- Start date
Fenrir
Forum Admin
I'll need the crash logs to see what might be going on.
Press WinKey+R or go to Start > Search and type %APPDATA%\obs-studio\crashes and then press enter. Find the log with most recent timestamp on it, open it, and copy the contents to https://gist.github.com/ and then link here.
Press WinKey+R or go to Start > Search and type %APPDATA%\obs-studio\crashes and then press enter. Find the log with most recent timestamp on it, open it, and copy the contents to https://gist.github.com/ and then link here.
Caitlan Ingrey
New Member
apparently there are no files? basically when I'm streaming OBS stopped working and it pops up it's trying to reconnect
Fenrir
Forum Admin
Ah, so this is not a crash then, you are disconnecting. This is an issue with your internet, and there's not a whole lot we can do.
You can see our guide here for things to try: https://obsproject.com/wiki/Dropped-Frames-and-General-Connection-Issues
You can see our guide here for things to try: https://obsproject.com/wiki/Dropped-Frames-and-General-Connection-Issues
Caitlan Ingrey
New Member
definitely not my internet
Fenrir
Forum Admin
We've tested the network code extensively, and we have millions of users who stream every day with no issues.
We have users who have been streaming for 6 entire months without stopping, with 0 dropped frames and no disconnects: https://twitter.com/przemyslawpluta/status/904972386512056321
I understand that it's frustrating, and you're looking for a quick fix, but internet connection issues are well outside what we have control over. Check the guide I linked, and specifically the note here: https://gist.github.com/jp9000/5793a3f4ae15913c858913d6a00824b7
That explains in technical detail on how it's not possible for OBS to be the cause of disconnects. It's a failure in your internet, or your networking hardware (i.e. router, modem, etc).
I would strongly suggest that you reach out to your ISP first and report the problem so they can help.
We have users who have been streaming for 6 entire months without stopping, with 0 dropped frames and no disconnects: https://twitter.com/przemyslawpluta/status/904972386512056321
I understand that it's frustrating, and you're looking for a quick fix, but internet connection issues are well outside what we have control over. Check the guide I linked, and specifically the note here: https://gist.github.com/jp9000/5793a3f4ae15913c858913d6a00824b7
That explains in technical detail on how it's not possible for OBS to be the cause of disconnects. It's a failure in your internet, or your networking hardware (i.e. router, modem, etc).
I would strongly suggest that you reach out to your ISP first and report the problem so they can help.
BK-Morpheus
Active Member
So you have a tracert to the twitch server that shows no packet loss?