Question / Help OBS crashing at random points in some (not all) streams

Rincey

New Member
Hi all,

I stream 2-3x a week, anywhere from 1-4 hours. I stream a wide variety of sources and have many scenes setup with a variety of source types.

About a month ago I upgraded to OBS 20.0.0 and had multiple occasions where OBS would crash. I didn't realize OBS was outputting logs at the time so I don't have logs from that. I downgraded to OBS 19.x, and also unplugged a new wireless headset I had gotten, and things seemed more stabilized.

Unfortunately, the problems have returned. I had 3 crashes trying to stream tonight, the most recent after upgrading to 20.0.1.

I'm not an expert in reading OBS crash logs, but the finger appeared to be pointed at the window capture code. I wasn't using window capture in any of the scenes I was actively streaming, but in the first log, window capture sources were present in some other scenes (and those scenes were added in the last few days, so that might explain why the issues became more prevalent). Unfortunately, in the second log, I went through and deleted all the scenes that used window capture before starting the stream. :(

Attaching logs to the forum didn't seem to work, so here's both logs in a gist:

https://gist.github.com/anonymous/5a4307815bedf986bd7c02d9e11d3dc2

I greatly appreciate any troubleshooting people can provide... when OBS crashes for me it leaves a process that locks up my webcam which necessitates a full system restart, so needless to say it's a real downer.
 

Attachments

  • obs 19 crash.txt
    150 KB · Views: 42
  • log 2 - obs 20.0.1 crash.txt
    150 KB · Views: 49

Rincey

New Member
Will try it, although I definitely have been streaming fine for several years across OBS versions with showing the cursor -- I know because I actually use the cursor a great deal to point out things to my viewers, so it would be unfortunate to lose it :(

Currently running a stream on a second twitch account to try and see if I can reproduce the issue.
 

Rincey

New Member
I am now using Game Capture for my primary source and have had no more crashes. Both Window Capture and Display Capture crashed in the same cursor-capture area, and hiding the cursor really is not an option for this kind of stream, so thankfully Game Capture seems to work well.
 
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