Question / Help OBS crashes with AMD encoder selected. [SOLVED]

BuGaudy

New Member
So I've been having this issue for a while now but every time I open OBS and I switch the encoder to AMD and hit record or stream I always get the "Whoops OBS has crashed" box and OBS closes. I can stream and record fine on x264 but my FPS tanks. AMD encoder on OBS use to work before and I have tested it on different programs like XSplit and Player.me and they all can record and stream with my graphics card as the encoder but I just like OBS a lot more.

The fixes I've tried so far:
- Update Windows
- Clean uninstall and reinstall of graphic drivers with DDU and AMD clean up utility.
- Uninstall and reinstall OBS
- Uninstall and reinstall AMD encoder plugin for OBS
- I heard sometimes RAM can cause OBS to crash so I tried force closing everything through task manager and try with the AMD encoder and I got the same end result.

My CPU, GPU and OS:
i5-8600K
Radeon RX580 4 GB (on version 19.1.2)
Windows 10 Version 1809

Here is a copy of the crash log - https://pastebin.com/TYE38Sui

TL;DR - Every time I hit stream or record on OBS with AMD encoder I always get the "Whoops OBS has crashed" box.
 

BuGaudy

New Member
I figured it out...

I deleted one of the .dll files that was through this path > c:\windows\system32\driverstore\filerepository\igdlh64.inf_amd64_fe73d2ebaa05fb95\igdrclneo32.dll

Once I deleted that I can now stream and record using AMD encoder in OBS
 
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