Question / Help OBS Crashes when someone Subs/Donates

[Rick Kackis]

I stream with perfect quality, no frame-rate drops, no lag, but sometimes when people subscribe or donate bits, OBS will crash.
It truly is "sometimes" as I got 10 subscribers in a row one stream with no issue, yet the 11th caused OBS to crash.
Is there any way to fix this?
Crash reports should be attached.

 

[EBrito]

OBS 0.16.2 is obsolete. Upgrade OBS and try again.

 

[Rick Kackis]

OBS 0.16.2 is obsolete. Upgrade OBS and try again.

I'm running version 17.0.0, it must be an old crash report. I have had the same problem through 3-4 versions of OBS.

 

[Rick Kackis]

More crash reports

 

[Harold]

You have an elgato?

 

[Rick Kackis]

You have an elgato?

Yes, I think you helped me before, and said it was RAM, but i have made some changes to my setup and the problem persists. just want to make sure before I upgrade.

 

[Rick Kackis]

You have an elgato?

Well, I doubled my RAM from 8 gigs to 16 gigs. and I'm still having the same problem