Hey everyone!
Bit of background on the situation. We use Dell Micro form factor PCs to run a Zoom/OBS hybrid setup with some NDI streams in our organisation. We have a number of these setup and working fine however there are a couple that experience the issues described below:
I've been struggling to tackle this issue where OBS crashes unexpectedly when running an NDI stream on a Windows device.
Running a clean install of Windows 11 Pro (24H2) and the latest version of OBS (v31.0.2) and NDI 6 Runtime and DistroAV x64 (v6.0.0)
Unfortunately the behaviour of "crashing" is the best I can describe it, in that there is still an OBS process running in the background however the software no longer appears and the stream stops. If you go to open a new instance of OBS, it says there is already one running. No crash logs recorded/created by OBS and nothing appears in Event Viewer that I can see.
Hardware specs are as follows:
CPU - 13th Gen Intel(R) Core(TM) i9-13900 2.00GHz
RAM - 16GB DDR4
Storage - 256GB NVMe
Any ideas? Dell support don't believe it's a hardware related issue and it quite possibly could be an NDI issue as well but thought I would post and see if anyone else has experienced this before.
Bit of background on the situation. We use Dell Micro form factor PCs to run a Zoom/OBS hybrid setup with some NDI streams in our organisation. We have a number of these setup and working fine however there are a couple that experience the issues described below:
I've been struggling to tackle this issue where OBS crashes unexpectedly when running an NDI stream on a Windows device.
Running a clean install of Windows 11 Pro (24H2) and the latest version of OBS (v31.0.2) and NDI 6 Runtime and DistroAV x64 (v6.0.0)
Unfortunately the behaviour of "crashing" is the best I can describe it, in that there is still an OBS process running in the background however the software no longer appears and the stream stops. If you go to open a new instance of OBS, it says there is already one running. No crash logs recorded/created by OBS and nothing appears in Event Viewer that I can see.
Hardware specs are as follows:
CPU - 13th Gen Intel(R) Core(TM) i9-13900 2.00GHz
RAM - 16GB DDR4
Storage - 256GB NVMe
Any ideas? Dell support don't believe it's a hardware related issue and it quite possibly could be an NDI issue as well but thought I would post and see if anyone else has experienced this before.
