Bug Report OBS crashes when previewing/starting stream. [resolved]

[Jessthebear]

Hay, so I got my graphics card back today, for a while I had been streaming Spelunky with onboard graphics, it wasn't too great but it did work. Well I re-installed my Nvidia Geforce 8800GTX and I keep getting this error when I go to preview or start the stream, and OBS just crashes! :( I would love to know how to fix this! Thanks, Jess :)

Error: Unable to create pixel shader 'shaders/DrawYUVTexture.pShader', result = 80070057

Log:

15:01:09: Open Broadcaster Software v0.584b - 32bit (´・ω・｀)
15:01:09: -------------------------------
15:01:09: CPU Name: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
15:01:09: CPU Speed: 3398MHz
15:01:09: Physical Memory:  4095MB Total, 4095MB Free
15:01:09: stepping id: 3, model 60, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
15:01:09: monitor 1: pos={-1280, 0}, size={1280, 1024}
15:01:09: monitor 2: pos={0, 0}, size={1680, 1050}
15:01:09: Windows Version: 6.1 Build 7601 S
15:01:09: Aero is Enabled
15:01:09: -------------------------------
15:01:09: OBS Modules:
15:01:09: Base Address     Module
15:01:09: 00050000         OBS.exe
15:01:09: 66DD0000         OBSApi.dll
15:01:09: 6FD00000         DShowPlugin.dll
15:01:09: 6FCE0000         GraphicsCapture.dll
15:01:09: 6FCC0000         NoiseGate.dll
15:01:09: 6FCA0000         PSVPlugin.dll
15:01:09: ------------------------------------------
15:01:09: Adapter 1
15:01:09:   Video Adapter: NVIDIA GeForce 8800 GTX
15:01:09:   Video Adapter Dedicated Video Memory: 766705664
15:01:09:   Video Adapter Shared System Memory: 3489214464
15:01:09:   Video Adapter Output 1: pos={0, 0}, size={1680, 1050}, attached=true
15:01:09:   Video Adapter Output 2: pos={-1280, 0}, size={1280, 1024}, attached=true
15:01:09: =====Stream Start: 2013-11-19, 15:01:09===============================================
15:01:09:   Multithreaded optimizations: On
15:01:09:   Base resolution: 1280x720
15:01:09:   Output resolution: 1280x720
15:01:09: ------------------------------------------
15:01:09: Loading up D3D10 on NVIDIA GeForce 8800 GTX...

Error: Unable to create pixel shader 'shaders/DrawYUVTexture.pShader', result = 80070057

Edit: Just realised how vague I was sorry. Using Game capture, this graphics card has worked before streaming, but I changed my motherboard and CPU over to the one in the log, which worked fine streaming 2 days ago just I had no graphics card at the time :)

 

[Lain]

Re: OBS crashes when previewing/starting stream.

Probably just need to update directx. http://www.microsoft.com/en-us/download ... px?id=8109

 

[Jessthebear]

Re: OBS crashes when previewing/starting stream.

Hay thanks for the reply, I downloaded that, installed it, then reset my PC but I am still getting the same error I am afraid :(

 

[Lain]

Re: OBS crashes when previewing/starting stream.

Well to be fair your graphics card is super old, but people have used that card with no problems before so I'm a bit confused. Do you have the latest video drivers as well? That could be the problem. I know people have this particular card working. Have you run windows update as much as possible as well?

 

[Jessthebear]

Re: OBS crashes when previewing/starting stream.

It is sadly, but yeah like I said it worked before. I did have to reinstall windows when I changed my CPU and stuff. I do have the latest drivers, and yeah Windows update seems to be up to date :(

 

[Lain]

Re: OBS crashes when previewing/starting stream.

Hm, try deleting %appdata%\obs\shaderCache and see if that helps -- though I don't think it will

 

[Jessthebear]

Re: OBS crashes when previewing/starting stream.

Hm, try deleting %appdata%\obs\shaderCache and see if that helps -- though I don't think it will

Yeah, this worked. :P Thanks a lot! :P

 

[Lain]

Re: OBS crashes when previewing/starting stream.

Ah excellent! I had a feeling it might be that, but wasn't sure. Glad to hear it worked.