Question / Help OBS Crashes (Unhandled exception: e06d7363)

[Drunktank]

It first started when I tried to use Personify ChromaCam with OBS and now I can't have the program open for more than a fe seconds before it crashes

 

[DrAngst]

Hi.

Not using Personify ChromaCam but since today my OBS has been crashing every time I start streaming or preview the stream.

This is the crashreport I get:

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
https://obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\kernelbase.dll' module.

**** UNHANDLED EXCEPTION: e06d7363
Fault address: 00007FFE65918A5C (c:\windows\system32\kernelbase.dll)
OBS version: Open Broadcaster Software v0.659b
Windows version: 6.3 (Build 9600)
CPU: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
00000074E8A1F310 00007FFE65918A5C 00000074E8A1F480 00000074E8A1F460 00007FFE00000001 0000000000000000 kernelbase.dll!0x7ffe65918a5c
00000074E8A1F3F0 0000000070D114F1 0000000070D90000 00000074E8A1F890 0000000000000040 0000000000000000 msvcr100.dll!0x70d114f1
00000074E8A1F460 0000000070D9F9E2 00007FFE44A221E8 0000000000000000 0000000000000040 00007FFE44A07528 msvcp100.dll!0x70d9f9e2
00000074E8A1F4B0 00007FFE44A08BC3 00000074E8A1F890 00000074E8A1F610 0000000000000000 00000074E8A1F610 ts3plugin.dll!0x7ffe44a08bc3
00000074E8A1F4E0 00007FFE44A046D8 0000000000000000 0000007400000000 0000000000000000 0000000000000000 ts3plugin.dll!0x7ffe44a046d8
00000074E8A1F510 00007FFE44A0278D 0000000000000000 00007FFE44A01710 00000074C5EB8360 00000074C5EB8360 ts3plugin.dll!0x7ffe44a0278d
00000074E8A1FD10 00007FFE65B613D2 00007FFE65B613B0 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7ffe65b613d2
00000074E8A1FD40 00007FFE684F54E4 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ffe684f54e4

A minidump was saved to C:\Users\Angst\AppData\Roaming\OBS\crashDumps\OBSCrashDump2017-03-31_7.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module

No idea what's going on here but I think it has something to do with sound / Teamspeak.

Since everything worked just fine yesterday and Teamspeak hasn't had an update in about a week I don't think Teamspeak is the real culprit here. Also I really want to be able to have Teamspeak running while streaming.

Another funny thing is that when I get the error (happens every time) I get the window up saying that OBS has crashed.
As long as I don't hit any buttons in that window and just keep it up I can continue streaming and it works according to my viewers.

Any help would be appreciated.

Thanks in advance and thanks for an awesome program that I've been using without looking at another for a couple of years now.

// Christian.

 

[Fenrir]

It first started when I tried to use Personify ChromaCam with OBS and now I can't have the program open for more than a fe seconds before it crashes

The crash is definitely being caused by Personify. There's not much we can do about this, as we do not have control over their program. You will need to contact them and provide the crash details so they can investigate on their side.

Hi.

Not using Personify ChromaCam but since today my OBS has been crashing every time I start streaming or preview the stream.

This is the crashreport I get:



No idea what's going on here but I think it has something to do with sound / Teamspeak.

Since everything worked just fine yesterday and Teamspeak hasn't had an update in about a week I don't think Teamspeak is the real culprit here. Also I really want to be able to have Teamspeak running while streaming.

Another funny thing is that when I get the error (happens every time) I get the window up saying that OBS has crashed.
As long as I don't hit any buttons in that window and just keep it up I can continue streaming and it works according to my viewers.

Any help would be appreciated.

Thanks in advance and thanks for an awesome program that I've been using without looking at another for a couple of years now.

// Christian.

Please don't hijack someone else's thread for an unrelated post. Not only is your crash unrelated, but this is the OBS Studio subforum, and you're still using Classic which is no longer supported. In the future, please create your own thread.

It is strongly recommended that you update to OBS Studio. Links to download can be found here: https://obsproject.com/download

Further information on why you should update (and how) can be found here: https://obsproject.com/forum/threads/how-to-easily-switch-to-obs-studio.55820/