Bug Report OBS Crashed with ElGatoHD60

AnFuAr

New Member
Hi, i been looking for this error everywhere and i couldnt find it.

Everytime i preview my stream with OBS and ElGato working together (Elgato is in the global source). A "Whoops, OBS Crashed......."

This is what i get:

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\program files (x86)\obs\plugins\dshowplugin.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 6C95D5B0 (c:\program files (x86)\obs\plugins\dshowplugin.dll)
OBS version: Open Broadcaster Software v0.651b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
26D9F8B0 6C95D5B0 3F7E4000 3F290000 00001E00 000001E0 dshowplugin.dll!DeviceSource::Convert422To444+0x110
26D9F8D0 6C9560F8 0103BDF0 76009191 00FFFFFF 01000001 dshowplugin.dll!DeviceSource::Preprocess+0x1c8
26D9F920 0103DFE3 7600919F 00000000 26D9FCB0 77D9AD1F obs.exe!OBS::MainCaptureLoop+0xb23
26D9FC60 0103BDF5 00000000 26D9FCB0 77D9AD1F 00000000 obs.exe!OBS::MainCaptureThread+0x5
26D9FC64 7600919F 00000000 CF65DDAD 00000000 00000000 kernel32.dll!0x7600919f
26D9FC70 77D9AD1F FFFFFFFF 77D80215 00000000 00000000 ntdll.dll!0x77d9ad1f
26D9FCB8 77D9ACEA 0103BDF0 00000000 00000000 00000000 ntdll.dll!0x77d9acea

A minidump was saved to C:\Users\Antonio\AppData\Roaming\OBS\crashDumps\OBSCrashDump2015-06-07_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module



I saw on a post of the 2013 that this problem happened before and it was suppose to be fixed. And no more reports were made. I don't know if its a problem with my configuration, maybe i shouldn't use the global source and add individually?

Sorry for any troubles.
 

AnFuAr

New Member
I'll try that today.. Will update what happens.. Cuz if i configure OBS without elgato as global source and instead i select elgato as a game capture device then it doesnt crash. But it wont show anything on my stream. Just a black screen.
 

JGallardo

New Member
This is happening to me right now too. I tried installing latest drivers aswell as old ones but it keeps crashing my OBS when I try to preview.

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\program files (x86)\obs\plugins\dshowplugin.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 7345D5B0 (c:\program files (x86)\obs\plugins\dshowplugin.dll)
OBS version: Open Broadcaster Software v0.651b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
2500F930 7345D5B0 10D94000 25BA0000 00001E00 000001E0 dshowplugin.dll!DeviceSource::Convert422To444+0x110
2500F950 734560F8 02971000 7302C8F0 0041DFB8 00000000 dshowplugin.dll!DeviceSource::Preprocess+0x1c8
2500F9A4 73025908 00000000 00000000 00FFFFFF 01010001 obsapi.dll!Scene::Preprocess+0x28
2500F9B0 0041DFB8 76C58543 00000000 2500FD34 7789AC69 obs.exe!OBS::MainCaptureLoop+0xaf8
2500FCE8 0041BDF5 00000000 2500FD34 7789AC69 00000000 obs.exe!OBS::MainCaptureThread+0x5
2500FCEC 76C58543 00000000 7BFB9814 00000000 00000000 kernel32.dll!0x76c58543
2500FCF8 7789AC69 0041BDF0 00000000 FFFFFFFF 77911D86 ntdll.dll!0x7789ac69
2500FD3C 7789AC3C 0041BDF0 00000000 00000000 00000000 ntdll.dll!0x7789ac3c

A minidump was saved to C:\Users\BarcodeKiller\AppData\Roaming\OBS\crashDumps\OBSCrashDump2015-07-02_8.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module
 
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