OBS crashed while streaming, mouse froze, and no log exists

jpenns

New Member
Had a weird issue happen today... our Facebook live video stopped receiving the video feed, and Apple Magic Mouse became unable to click anything, anywhere on the Mac. It could still move around but could not click in any program. Turning the mouse on and off fixed that problem. I think OBS was still frozen though, I'm not 100% sure. But when I went to the log to see what happened, there is no log file for that session. I can see the one before it, and the one after it. Not that one. I went to "show crash reports" but nothing opens up. How can I possibly troubleshoot this so it doesn't happen again?

In case it's helpful, here is the log from the session after that.

12:08:53.806: CPU Name: Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
12:08:53.806: CPU Speed: 3200MHz
12:08:53.806: Physical Cores: 6, Logical Cores: 12
12:08:53.806: Physical Memory: 16384MB Total
12:08:53.806: OS Name: Mac OS X (NSMACHOperatingSystem)
12:08:53.806: OS Version: Version 10.15.6 (Build 19G2021)
12:08:53.806: Kernel Version: 19.6.0
12:08:53.809: hotkeys-cocoa: Getting keyboard keys failed
12:08:53.809: hotkeys-cocoa: Using layout 'com.apple.keylayout.Canadian'
12:08:53.809: Portable mode: false
12:08:53.893: OBS 26.1.0 (mac)
12:08:53.893: ---------------------------------
12:08:53.894: ---------------------------------
12:08:53.894: audio settings reset:
12:08:53.894: samples per sec: 48000
12:08:53.894: speakers: 2
12:08:53.895: ---------------------------------
12:08:53.895: Initializing OpenGL...
12:08:53.912: Loading up OpenGL on adapter ATI Technologies Inc. AMD Radeon Pro 560X OpenGL Engine
12:08:53.912: OpenGL loaded successfully, version 4.1 ATI-3.10.16, shading language 4.10
12:08:53.978: ---------------------------------
12:08:53.978: video settings reset:
12:08:53.978: base resolution: 1280x720
12:08:53.978: output resolution: 1280x720
12:08:53.978: downscale filter: Bicubic
12:08:53.978: fps: 24000/1001
12:08:53.978: format: NV12
12:08:53.978: YUV mode: sRGB/Partial
12:08:53.978: NV12 texture support not available
12:08:53.978: Audio monitoring device:
12:08:53.978: name: Speakers (Conexant 20751 SmartAudio HD)
12:08:53.978: id: {0.0.0.00000000}.{62eccf6f-de53-4630-b1c0-022a90cb692d}
12:08:53.978: ---------------------------------
12:08:53.981: Failed to load 'en-US' text for module: 'decklink-captions.so'
12:08:53.982: Failed to load 'en-US' text for module: 'decklink-ouput-ui.so'
12:08:54.081: A DeckLink iterator could not be created. The DeckLink drivers may not be installed
12:08:54.081: No blackmagic support
12:08:54.082: [mac-virtualcam] version=1.3.0
12:08:54.121: [VideoToolbox encoder]: Adding VideoToolbox H264 encoders
12:08:54.192: [obs-browser]: Version 2.9.1
12:08:54.192: [obs-browser]: CEF Version 75.1.16+g16a67c4+chromium-75.0.3770.100
12:08:54.205: VLC found, VLC video source enabled
12:08:54.206: [obs-ndi] hello ! (version 4.9.0)
12:08:54.206: [obs-ndi] Trying ''
12:08:54.206: [obs-ndi] Trying '/usr/lib'
12:08:54.206: [obs-ndi] Trying '/usr/local/lib'
12:08:54.207: [obs-ndi] Found NDI library at '/usr/local/lib/libndi.4.dylib'
12:08:54.209: [obs-ndi] NDI runtime loaded successfully
12:08:54.210: [obs-ndi] NDI library initialized successfully (NDI SDK APPLE 11:50:41 Apr 1 2020 4.5.1)
12:08:54.211: ---------------------------------
12:08:54.211: Loaded Modules:
12:08:54.211: obs-ndi.so
12:08:54.211: vlc-video.so
12:08:54.211: text-freetype2.so
12:08:54.211: rtmp-services.so
12:08:54.211: obs-x264.so
12:08:54.211: obs-vst.so
12:08:54.211: obs-transitions.so
12:08:54.211: obs-outputs.so
12:08:54.211: obs-libfdk.so
12:08:54.211: obs-filters.so
12:08:54.211: obs-ffmpeg.so
12:08:54.211: obs-browser.so
12:08:54.211: mac-vth264.so
12:08:54.211: mac-virtualcam.so
12:08:54.211: mac-syphon.so
12:08:54.211: mac-decklink.so
12:08:54.211: mac-capture.so
12:08:54.211: mac-avcapture.so
12:08:54.211: linux-jack.so
12:08:54.211: image-source.so
12:08:54.211: frontend-tools.so
12:08:54.211: decklink-ouput-ui.so
12:08:54.211: decklink-captions.so
12:08:54.211: coreaudio-encoder.so
12:08:54.211: ---------------------------------
12:08:54.211: os_dlopen(../obs-plugins/obs-browser->../obs-plugins/obs-browser.so): dlopen(../obs-plugins/obs-browser.so, 257): image not found
12:08:54.211:
12:08:54.211: ==== Startup complete ===============================================
12:08:54.236: Switched to Preview/Program mode
12:08:54.236: ------------------------------------------------
12:08:54.238: All scene data cleared
12:08:54.238: ------------------------------------------------
12:08:54.268: coreaudio: device 'Komplete Audio 6' initialized
12:08:54.268: audio_monitor_init: start failed: -66680
12:08:54.268: [Loaded global audio device]: 'Mic/Aux'
12:08:54.268: - monitoring: monitor and output
12:08:54.303: [rtmp-services plugin] Remote update of URL "https://obsproject.com/obs2_update/rtmp-services/package.json" failed: error setting certificate verify locations: CAfile: /usr/local/etc/openssl@1.1/cert.pem CApath: /usr/local/etc/openssl@1.1/certs
12:08:54.374: [obs-ndi] started A/V threads for source 'PACS-MACBOOK-PRO.LOCAL (ProPresenter 6-Output)'
12:08:54.374: [obs-ndi] A/V thread for 'Slides computer' started
12:08:54.380: Video Capture Device 2: Could not initialize device with unique ID '0x149000000fd90066'
12:08:54.380: Switched to scene 'Just Slides'
12:08:54.381: ------------------------------------------------
12:08:54.381: Loaded scenes:
12:08:54.381: - scene 'Intro':
12:08:54.381: - source: 'welcome' (image_source)
12:08:54.381: - source: 'Image' (image_source)
12:08:54.381: - source: 'Slides computer' (ndi_source)
12:08:54.381: - scene 'Just Slides':
12:08:54.381: - source: 'Slides computer' (ndi_source)
12:08:54.381: - scene 'Worship team':
12:08:54.381: - source: 'Video Capture Device 2' (av_capture_input)
12:08:54.381: - source: 'Color Source' (color_source_v3)
12:08:54.381: - source: 'Slides computer' (ndi_source)
12:08:54.381: - source: 'Logo' (image_source)
12:08:54.381: - source: 'Logo - transparent' (image_source)
12:08:54.381: - scene 'Pulpit':
12:08:54.381: - source: 'Video Capture Device 2' (av_capture_input)
12:08:54.381: - source: 'Contact Info' (group)
12:08:54.381: - source: 'black background' (color_source_v3)
12:08:54.381: - filter: 'Color Key' (color_key_filter)
12:08:54.381: - source: 'Text' (text_ft2_source_v2)
12:08:54.381: - source: 'black background 2' (color_source_v3)
12:08:54.381: - filter: 'Color Key' (color_key_filter)
12:08:54.381: - source: 'Logo - transparent' (image_source)
12:08:54.381: - scene 'technical difficulties':
12:08:54.381: - source: 'tech difficulties' (image_source)
12:08:54.381: ------------------------------------------------
12:10:41.033: ==== Shutting down ==================================================
12:10:41.159: [obs-ndi] audio thread for 'Slides computer' completed
12:10:41.538: All scene data cleared
12:10:41.538: ------------------------------------------------
12:10:41.631: [obs-ndi] goodbye !
12:10:41.633: [Scripting] Total detached callbacks: 0
12:10:41.657: Freeing OBS context data
12:10:41.661: == Profiler Results =============================
12:10:41.661: run_program_init: 788.087 ms
12:10:41.661: ┣OBSApp::AppInit: 3.587 ms
12:10:41.661: ┃ ┗OBSApp::InitLocale: 1.916 ms
12:10:41.661: ┗OBSApp::OBSInit: 616.954 ms
12:10:41.661: ┣obs_startup: 3.084 ms
12:10:41.661: ┗OBSBasic::OBSInit: 529.268 ms
12:10:41.661: ┣OBSBasic::InitBasicConfig: 0.187 ms
12:10:41.661: ┣OBSBasic::ResetAudio: 0.059 ms
12:10:41.661: ┣OBSBasic::ResetVideo: 83.753 ms
12:10:41.661: ┣OBSBasic::InitOBSCallbacks: 0.006 ms
12:10:41.661: ┣OBSBasic::InitHotkeys: 0.032 ms
12:10:41.661: ┣obs_load_all_modules: 233.117 ms
12:10:41.661: ┃ ┣obs_init_module(coreaudio-encoder.so): 0.004 ms
12:10:41.661: ┃ ┣obs_init_module(decklink-captions.so): 0.072 ms
12:10:41.661: ┃ ┣obs_init_module(decklink-ouput-ui.so): 0.483 ms
12:10:41.661: ┃ ┣obs_init_module(frontend-tools.so): 2.744 ms
12:10:41.661: ┃ ┣obs_init_module(image-source.so): 0.006 ms
12:10:41.661: ┃ ┣obs_init_module(linux-jack.so): 0.005 ms
12:10:41.661: ┃ ┣obs_init_module(mac-avcapture.so): 88.132 ms
12:10:41.661: ┃ ┣obs_init_module(mac-capture.so): 0.004 ms
12:10:41.661: ┃ ┣obs_init_module(mac-decklink.so): 0.07 ms
12:10:41.661: ┃ ┣obs_init_module(mac-syphon.so): 0.002 ms
12:10:41.661: ┃ ┣obs_init_module(mac-virtualcam.so): 0.027 ms
12:10:41.661: ┃ ┣obs_init_module(mac-vth264.so): 38.367 ms
12:10:41.661: ┃ ┣obs_init_module(obs-browser.so): 0.069 ms
12:10:41.661: ┃ ┣obs_init_module(obs-ffmpeg.so): 0.008 ms
12:10:41.661: ┃ ┣obs_init_module(obs-filters.so): 0.012 ms
12:10:41.661: ┃ ┣obs_init_module(obs-libfdk.so): 0.002 ms
12:10:41.661: ┃ ┣obs_init_module(obs-outputs.so): 0.005 ms
12:10:41.661: ┃ ┣obs_init_module(obs-transitions.so): 0.006 ms
12:10:41.661: ┃ ┣obs_init_module(obs-vst.so): 0.009 ms
12:10:41.661: ┃ ┣obs_init_module(obs-x264.so): 0.002 ms
12:10:41.661: ┃ ┣obs_init_module(rtmp-services.so): 0.15 ms
12:10:41.661: ┃ ┣obs_init_module(text-freetype2.so): 0.012 ms
12:10:41.661: ┃ ┣obs_init_module(vlc-video.so): 2.138 ms
12:10:41.661: ┃ ┗obs_init_module(obs-ndi.so): 4.593 ms
12:10:41.661: ┣OBSBasic::ResetOutputs: 14.312 ms
12:10:41.661: ┣OBSBasic::CreateHotkeys: 0.037 ms
12:10:41.661: ┣OBSBasic::InitService: 1.13 ms
12:10:41.661: ┣OBSBasic::InitPrimitives: 0.076 ms
12:10:41.661: ┗OBSBasic::Load: 146.344 ms
12:10:41.661: obs_hotkey_thread(25 ms): min=0 ms, median=0 ms, max=0.035 ms, 99th percentile=0.006 ms, 100% below 25 ms
12:10:41.661: audio_thread(Audio): min=0 ms, median=0.04 ms, max=0.181 ms, 99th percentile=0.111 ms
12:10:41.661: obs_graphics_thread(41.7083 ms): min=0.054 ms, median=0.929 ms, max=109.639 ms, 99th percentile=2.705 ms, 99.9612% below 41.708 ms
12:10:41.661: ┣tick_sources: min=0 ms, median=0.014 ms, max=109.544 ms, 99th percentile=0.043 ms
12:10:41.661: ┣output_frame: min=0.047 ms, median=0.102 ms, max=4.216 ms, 99th percentile=0.29 ms
12:10:41.661: ┃ ┗gs_context(video->graphics): min=0.047 ms, median=0.102 ms, max=4.216 ms, 99th percentile=0.29 ms
12:10:41.661: ┃ ┣render_video: min=0.008 ms, median=0.02 ms, max=0.075 ms, 99th percentile=0.05 ms
12:10:41.661: ┃ ┃ ┗render_main_texture: min=0.007 ms, median=0.017 ms, max=0.071 ms, 99th percentile=0.043 ms
12:10:41.661: ┃ ┗gs_flush: min=0.038 ms, median=0.078 ms, max=4.189 ms, 99th percentile=0.262 ms
12:10:41.661: ┗render_displays: min=0 ms, median=0.781 ms, max=12.435 ms, 99th percentile=2.545 ms
12:10:41.661: =================================================
12:10:41.661: == Profiler Time Between Calls ==================
12:10:41.661: obs_hotkey_thread(25 ms): min=25.009 ms, median=26.035 ms, max=30.168 ms, 29.0507% within ±2% of 25 ms (0% lower, 70.9493% higher)
12:10:41.661: obs_graphics_thread(41.7083 ms): min=15.269 ms, median=41.924 ms, max=109.643 ms, 35.7503% within ±2% of 41.708 ms (31.9116% lower, 32.3381% higher)
12:10:41.661: =================================================
12:10:41.669: Number of memory leaks: 0
 
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