Question / Help OBS crashed during recording, lost 2 hours worth of stuff

[Scaradu]

So, I was recording my game and played for more than 3 hours. When I finally decided to stop playing and stop the recording there was an OBS message on the screen that it had crashed. Upon checking my file it had stopped recording after 1 hour and 11 minutes and so I lost more than 2 hours worth of gameplay. FFFFFFFFuuu

For the record, the game I'm playing (Dungeon Siege 2) crashes if I ALT+Tab to the desktop so I play without ever ALT+TAB-ing (so without the possibility of seeing any errors in due time and re-start the recording...)

I will also mention that I had not any other problems with this software, and recorded with the current settings many hours worth of gameplay.

https://obsproject.com/logs/qCy41ZOx5U98CzTG

The log file for when I started the recording is attached.

 

[R1CH]

An encoder crash generally indicates hardware failure. Check your BIOS and other firmware is up to date. Test your memory with https://obsproject.com/forum/threads/how-to-test-your-cpu-memory-with-linx.5361/

 

[Narcogen]

And if you were recording to mp4, don't.

 

[Scaradu]

An encoder crash generally indicates hardware failure. Check your BIOS and other firmware is up to date. Test your memory with https://obsproject.com/forum/threads/how-to-test-your-cpu-memory-with-linx.5361/

I tested with Linx but nothing happened so after 50 minutes I shut it down (I had to leave for work...)

I've been using the same software for some time now and did not change anything besides once in a while changing OBS recordings settings (like bitrate).

That being said I followed your advice and updated my motherboard chipset driver and will update the BIOS as well since there's some newer version available. Though I doubt this is the issue.

 

[Scaradu]

And if you were recording to mp4, don't.

Nope, not using mp4. If I had been using mp4 then, when OBS crashed, I would have lost all 3 hours but being an mkv file it recorded all the way up to the crash which is somewhat of a relief not losing everything.