Obs crashed and now crashes when launching (Unhandled exception: c0000005)

[sirstebe]

So I was in the middle of streaming trying to add an image to my current stream when OBS crashed hard on me. I closed out of some external programs like VTube Studio, MixItUp, and others and attempted to relaunch it. It would then prompt me with the option for safe mode. Trying to run it in safe mode or normally does not work and it gives an error message as attached.

Seeing online that it may be a graphics card issue and attempted an update and restart but the problem still persists. Any help would be appreciated.

 

[Suslik V]

Unhandled exception: c0000005
...

Thread 73A4: (Crashed)
Stack            EIP              Arg0             Arg1             Arg2             Arg3             Address
00000041E9CFCC08 00007FFAAB6E99BB 0000000000009230 000001B786340000 00000041E9CFCD20 000000000000248C amdxx64.dll!0x7ffaab6e99bb
00000041E9CFCC20 00007FFAAA7CBD5C 000001B6D798BF40 000001B73CCF4AC0 000001B600000000 00007FFA00000000 amdxx64.dll!0x7ffaaa7cbd5c
00000041E9CFCD70 00007FFAAA7CB8E6 0000000000000000 000001B700000000 000001B73CF74480 00007FFA00000001 amdxx64.dll!0x7ffaaa7cb8e6
00000041E9CFCEE0 00007FFAAA83289D 000001B6D7933660 000001B6D793A498 0000000000000240 0000000000000000 amdxx64.dll!0x7ffaaa83289d
00000041E9CFD020 00007FFAAA82F68E 00000041E9CFD300 00007FFAAA7B6300 000001B6D7933660 000001B6D9BB4040 amdxx64.dll!0x7ffaaa82f68e
00000041E9CFD2A0 00007FFAAA7D8090 00000041E9CFD4E0 000001B6D4750000 000001B6D7935C00 0000000000000008 amdxx64.dll!0x7ffaaa7d8090
00000041E9CFD2E0 00007FFAAA823499 0000000000000001 0000000000000000 00000041E9CFD5C0 00007FFAAA8E2440 amdxx64.dll!0x7ffaaa823499
00000041E9CFD370 00007FFAAA8A10BD 000001B6D79CDB00 00000041E9CFD4E0 000001B71A671F70 000000000000037F amdxx64.dll!0x7ffaaa8a10bd
00000041E9CFD3A0 00007FFAAA87AE3A 000001B6D7933660 0000000000000001 000001B6D7933660 00000041E9CFD500 amdxx64.dll!0x7ffaaa87ae3a
00000041E9CFD3E0 00007FFAAA81AC8B 000001B600000000 00000041E9CFD8E0 0000000000000000 000001B71A671F38 amdxx64.dll!0x7ffaaa81ac8b
00000041E9CFD5B0 00007FFAB29BF37C 0000000000000000 0000000000000001 000001B73CF742A0 0000000000000001 d3d11.dll!0x7ffab29bf37c
00000041E9CFD6E0 00007FFAB29BF0BA 000000000000001B 0000000000000001 0000000000000008 0000000000000000 d3d11.dll!0x7ffab29bf0ba
00000041E9CFD720 00007FFAB299129C 000001B71A671DE0 00007FFAB2B78E60 000001B71A671CD0 000001B71A671CD0 d3d11.dll!0x7ffab299129c
00000041E9CFD790 00007FFAB29911E6 000001B71A671DD8 00000041E9CFDC38 0000000000000000 000001B609000009 d3d11.dll!0x7ffab29911e6
00000041E9CFD7E0 00007FFAB299A989 00000041E9CFDC70 000001B71A671D18 000001B6D7927D28 000001B6D7927D00 d3d11.dll!0x7ffab299a989
00000041E9CFDB60 00007FFAB299A658 00000041E9CFDC30 0000000000000010 00000000000002B0 00007FFAB816F2A4 d3d11.dll!0x7ffab299a658
00000041E9CFDBB0 00007FFAB299A440 000001B71A671D00 000001B71A671D00 0000000000000000 000001B6D7927D28 d3d11.dll!0x7ffab299a440
00000041E9CFDBF0 00007FFAB2995049 00007FFAB29FCA40 00000000000073A4 000001B71A671CF8 000001B71A671CD0 d3d11.dll!0x7ffab2995049
00000041E9CFDCF0 00007FFAB29957A8 000001B71A671CD0 000001B71A671CD0 00000041E9CFDDB0 00007FFAB2983384 d3d11.dll!0x7ffab29957a8
00000041E9CFDD80 00007FFAB29953A6 000001B6D7927CD0 0000004100000002 0000000000000000 0000000A00000000 d3d11.dll!0x7ffab29953a6
00000041E9CFDED0 00007FFAB29B166A 0000000000AD3CB0 000001B73D2E16F0 0000000000000001 00007FFA74E3BB0F d3d11.dll!0x7ffab29b166a
00000041E9CFE1F0 00007FFAB29B071D 0000000000AD3CB0 0000000000000001 000001B73D2E15D0 00007FFA74E21E90 d3d11.dll!0x7ffab29b071d
00000041E9CFE290 00007FFA74E38835 000001B700AD3CB0 000001B73D1B71E0 000001B700009230 0000000000000000 libobs-d3d11.dll!gs_texture_2d::InitTexture+0x2b5
00000041E9CFE310 00007FFA74E390A0 000001B73D2E15D0 000001B6D9B37BD0 000001B6D773E860 0000000000000000 libobs-d3d11.dll!gs_texture_2d::gs_texture_2d+0x250
00000041E9CFE360 00007FFA74E3314E 000001B6D9B37BD0 0000000000000000 000000000000248C 0000000000003939 libobs-d3d11.dll!device_texture_create+0x8e
00000041E9CFE3F0 00007FFA6F8DBB6B 000001B73D1AD0B8 0000000000000000 000001B6D9D9C4A0 000001B73D1B71E0 obs.dll!gs_texture_create+0xeb
00000041E9CFE440 00007FFA6F8E1182 000001B73D1AD080 00007FFA55A59658 000001B73D178A40 000001B73CF784C0 obs.dll!gs_image_file_init_texture+0x62
00000041E9CFE480 00007FFA55A517CC 000001B73D1AD080 000001B73D1AD080 0000000000000001 000001B7090C9920 image-source.dll!image_source_load_texture+0x4c
00000041E9CFE4B0 00007FFA55A51C34 000001B71A6575A0 FFFFFFFFFFFFFFFF 000001B69CB660D8 FFFFFFFFFFFFFFFF image-source.dll!image_source_create+0x174
00000041E9CFE4F0 00007FFA6F87FD70 00000041E9CFE5E9 000001B70908BD80 000001B7090F5E40 000001B7090C9920 obs.dll!obs_source_create_internal+0x3e0
00000041E9CFE580 00007FFA6F8A0C0C 000001B6D9C3BC40 000001B6D9D81020 000001B70908C280 000001B6D6CBD9A0 obs.dll!obs_load_source_type+0x2dc
00000041E9CFE650 00007FFA6F8A1965 000001B6D1F662A0 00007FF7BCD899B0 000001B7090815C0 000001B709094340 obs.dll!obs_load_sources+0xa5
00000041E9CFE6E0 00007FF7BCD8A3AF 00000041E9CFEA30 000001B6D9BD3520 000001B6D1BA3820 000001B6D1B4C9C0 obs64.exe!OBSBasic::LoadData+0x8bf
00000041E9CFE930 00007FF7BCD8992C 0000000000000054 00000041E9CFEB49 000001B6D1B46BA0 0000000000000054 obs64.exe!OBSBasic::Load+0x52c
00000041E9CFEA70 00007FF7BCD680DE 00000041E9CFED40 0000000000000000 00000041E9CFECB0 0000000000000000 obs64.exe!OBSBasic::ActivateSceneCollection+0x35e
00000041E9CFEBB0 00007FF7BCD8EACD 000001B6D9C3C040 000001B6D9C3C040 00000041E9CFF370 00007FFA341E5360 obs64.exe!OBSBasic::OBSInit+0xbbd
00000041E9CFEE30 00007FF7BCF163F8 000001B6D9B4F540 00007FF7BD19430D 00000041E9CFF610 0000000000000000 obs64.exe!OBSApp::OBSInit+0x398
00000041E9CFF110 00007FF7BCF1A0F4 00000041E9CFF550 0000000000000001 0000000000000001 000001B6D47813E0 obs64.exe!run_program+0xda4
00000041E9CFF510 00007FF7BCF1B90A 0000000000000000 0000000000000000 0000000000000000 0000000000000001 obs64.exe!main+0x79a
00000041E9CFF6F0 00007FF7BCF8EC6D 0000000000000001 0000000000000000 000001B6D47924E0 000001B6D4799400 obs64.exe!qtEntryPoint+0x15d
00000041E9CFF780 00007FF7BCF8E1E2 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs64.exe!__scrt_common_main_seh+0x106
00000041E9CFF7C0 00007FFAB613E8D7 0000000000000000 0000000000000000 000004F0FFFFFB30 000004D0FFFFFB30 kernel32.dll!0x7ffab613e8d7
00000041E9CFF7F0 00007FFAB819C34C 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ffab819c34c

It looks like AMD graphics driver crash. You may try to delete shader cache of OBS located in the: %APPDATA%\obs-studio\shader-cache remove this folder, it will be recreated on next OBS run. If OBS still crashes - you need to install more stable graphics driver manually.

 

[sirstebe]

So turned out that when I was uploading the photo to OBS... I did the wrong one and that was about 10MB photo and OBS could not handle that. Changed the file path to the picture and OBS was able to launch with a "error can't find file".