Bug Report OBS Crash while stopping stream (Windows 7)

[EpicGames]

It was a random crash. I have a laptop and it was running hot while encoding. Stopping the stream took it over the edge


OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\syswow64\kernelbase.dll' module.

**** UNHANDLED EXCEPTION: 80000003
Fault address: 76763219 (c:\windows\syswow64\kernelbase.dll)
OBS version: Open Broadcaster Software v0.625b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: Intel(R) Core(TM) i7-3687U CPU @ 2.10GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0061F408 76763219 00000584 00007530 0000138A 00071136 kernelbase.dll!0x76763219
0061F418 002B2CEC 00000000 756C6FB6 0061F584 002D2596 obs.exe!OBS::Stop+0x12c
0061F460 002B0E2C 00000000 002D1950 000CF327 02F89B90 obs.exe!OBS::ToggleCapturing+0x2c
0061F470 002D2596 0061F5B0 756B62FA 00081512 00000111 obs.exe!OBS::OBSProc+0xc46
0061F584 58C2A5AB 002D1950 00081512 00000111 0000138A dpofeedb.dll!0x58c2a5ab
0061F5B8 756B6D3A 00000000 002D1950 00081512 00000111 user32.dll!0x756b6d3a
0061F630 756B6DE8 011426C0 00000000 00000111 0000138A user32.dll!0x756b6de8
0061F68C 756B6E44 0061F6D8 00000000 0061F88C 77550070 user32.dll!0x756b6e44
0061F6C8 7755010A 011426C0 00000000 002D1950 0000138A ntdll.dll!0x7755010a
0061F740 756B96C5 00081512 00000111 0000138A 00071136 user32.dll!0x756b96c5
0061F764 6FB94601 00990470 00000000 00071136 00990470 comctl32.dll!0x6fb94601
0061F784 6FB94663 54010000 00000001 00000000 6FB1B495 comctl32.dll!0x6fb94663
0061F7A0 6FB944ED 00071136 00000202 00000000 000C002E comctl32.dll!0x6fb944ed
0061F800 756B62FA 6FB1B495 00071136 00000202 00000000 user32.dll!0x756b62fa
0061F82C 756B6D3A 00000000 6FB1B495 00071136 00000202 user32.dll!0x756b6d3a
0061F8A4 756B77C4 6FB1B495 00000000 0061F938 756DC81F user32.dll!0x756b77c4
0061F904 756B788A 0061F9D4 65811585 756B78E2 756B7809 user32.dll!0x756b788a
0061F914 756DC81F 00081512 00000000 00000000 00000001 user32.dll!0x756dc81f
0061F940 002A6000 00260000 00000000 0094327D 00000001 obs.exe!WinMain+0x8d0
0061FE0C 002EECFA FFFDE000 0061FE9C 77579F72 FFFDE000 obs.exe!__tmainCRTStartup+0xfd
0061FE58 753A336A FFFDE000 7365A708 00000000 00000000 kernel32.dll!0x753a336a
0061FE64 77579F72 002EEBF3 FFFDE000 00000000 00000000 ntdll.dll!0x77579f72
0061FEA4 77579F45 002EEBF3 FFFDE000 00000000 00000000 ntdll.dll!0x77579f45

Video thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0AB2FBC8 7755F8D1 000001AC FFFFFFFF 00000000 0F8BC2F0 ntdll.dll!0x7755f8d1
0AB2FC3C 753A1194 000001AC FFFFFFFF 00000000 0AB2FF4C kernel32.dll!0x753a1194
0AB2FC54 753A1148 000001AC FFFFFFFF 00000000 00000000 kernel32.dll!0x753a1148
0AB2FC68 002B7F1C 753A336A 00000000 0AB2FF9C 77579F72 obs.exe!OBS::MainCaptureLoop+0x1d9c
0AB2FF54 002B4E55 00000000 0AB2FF9C 77579F72 00000000 obs.exe!OBS::MainCaptureThread+0x5
0AB2FF58 753A336A 00000000 79B6A608 00000000 00000000 kernel32.dll!0x753a336a
0AB2FF64 77579F72 002B4E50 00000000 00000000 00000000 ntdll.dll!0x77579f72
0AB2FFA4 77579F45 002B4E50 00000000 00000000 00000000 ntdll.dll!0x77579f45

Encode thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0BC4FB60 7756015D 0BC4FBB0 0BC4FC24 00000000 FFFFFFFF ntdll.dll!0x7756015d
0BC4FC04 753A19FC 00000003 FFFDE000 00000000 FFFFFFFF kernel32.dll!0x753a19fc
0BC4FC4C 753A41D8 00000003 008652A0 00000000 FFFFFFFF kernel32.dll!0x753a41d8
0BC4FC68 0029C947 0BC4FDD4 0BC4FDDC 76761654 FFFFFFFF obs.exe!QSVEncoder::ProcessEncodedFrame+0x37
0BC4FD20 0029D536 00713500 0BC4FDD4 0BC4FDDC 00000000 obs.exe!QSVEncoder::Encode+0x86
0BC4FD78 002B576D 00C4FE80 00000000 00000000 00000000 obs.exe!OBS::ProcessFrame+0xbd
0BC4FDFC 002B5D2B 753A336A 00000000 0BC4FF30 77579F72 obs.exe!OBS::EncodeLoop+0x42b
0BC4FEE8 002B4E45 00000000 0BC4FF30 77579F72 00000000 obs.exe!OBS::EncodeThread+0x5
0BC4FEEC 753A336A 00000000 78C0A6A4 00000000 00000000 kernel32.dll!0x753a336a
0BC4FEF8 77579F72 002B4E40 00000000 00000000 00000000 ntdll.dll!0x77579f72
0BC4FF38 77579F45 002B4E40 00000000 00000000 00000000 ntdll.dll!0x77579f45

A minidump was saved to C:\Users\[redacted]\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-08-20_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module

 

[Lain]

Thanks for reporting it. Just random then? Hopefully not happening every time? We may have some of these particular crashes fixed in the next version.

 

[R1CH]

This one is a known crash when using QSV. Using x264 avoids it.

 

[EpicGames]

I have it in x264 now. I was able to reproduce when I had it in QuickSync. I'll post a reply if it happens in x264. Thanks RIch and Jim