Bug Report OBS crash while starting recording a game

[Spitzkrug]

Hi, when i try to record a game (the game is "Scrolls"), OBS crashes. I tried various settings, like 30 or 60 fps and so on.. but i recorded games way more heavy than scrolls, so i don't think is some hardware issues.

This is my log:

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\nvwgf2um.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 656585DB (c:\windows\system32\nvwgf2um.dll)
OBS version: Open Broadcaster Software v0.638b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
1096E860 656585DB 02C21760 00000000 1096ED48 00000000 nvwgf2um.dll!0x656585db
1096E890 65982326 02C21760 05ED3D9C 00000000 6651F40C nvwgf2um.dll!0x65982326
1096ED28 65979E74 02C21760 1096EEE8 05ED3D9C 6651F40C nvwgf2um.dll!0x65979e74
1096ED74 73511FB0 1096EEE8 05ED3D9C 6651F40C 1096EDB8 nvumdshim.dll!0x73511fb0
1096ED8C 7350FC37 0081D2E8 1096EEE8 05ED3D9C 6651F40C nvumdshim.dll!0x7350fc37
1096EDA0 73519322 1096EEE8 05ED3D9C 6651F40C 1096EF30 nvumdshim.dll!0x73519322
1096EDC0 73509057 02C1CD78 1096EEE8 05ED3D9C 6651F40C nvumdshim.dll!0x73509057
1096EDD4 6651F61C 00000000 1096F3E8 1096F744 6651F232 d3d11.dll!0x6651f61c
1096EF38 6651F492 05ED3D7C 00000000 1096F3E8 775339CE d3d11.dll!0x6651f492
1096EF48 6651F232 00000004 1096F7E4 05ED3D0C 05ED3CE8 d3d11.dll!0x6651f232
1096F74C 6651A4FD 007FF71C 00000004 1096F7E4 0000001C d3d11.dll!0x6651a4fd
1096F76C 6651BE6E 00000004 1096F7E4 0000001C 05ED3CE8 d3d11.dll!0x6651be6e
1096F7A8 6651BD9D 00000004 05ED3D08 0000001C 05ED3D08 d3d11.dll!0x6651bd9d
1096F858 6651A15C 007FF3E8 00000004 1096F9A0 0000001C d3d11.dll!0x6651a15c
1096F974 6651F85B 0605E148 0096FA44 1096FA28 00000001 d3d11.dll!0x6651f85b
1096FA08 66520E0C 00000000 0605E1B8 1096FA44 1096FA5C d3d11.dll!0x66520e0c
1096FA28 0032304F 80002542 1096FAD4 6AB652D9 00000556 obs.exe!D3D10Texture::CreateFromSharedHandle+0x12f
1096FAA0 003212F1 00000556 00000300 80002542 66894C90 obs.exe!D3D10System::CreateTextureFromSharedHandle+0x11
1096FAAC 6AB652D9 1096FAF8 66898060 6687A880 02BB0C00 graphicscapture.dll!SharedTexCapture::Init+0x109
1096FADC 6AB63342 02BDEDE0 00000000 00000000 00000000 graphicscapture.dll!GraphicsCaptureSource::NewCapture+0x2e2
1096FB28 6AB643DD 3D088888 02A60800 00000000 1096FE90 graphicscapture.dll!GraphicsCaptureSource::Tick+0x12d
1096FB48 668858B0 3D088888 00000000 00000000 00000024 obsapi.dll!Scene::Tick+0x30
1096FB5C 0034DD72 777A919F 00000000 1096FEE4 77B90BBB obs.exe!OBS::MainCaptureLoop+0xb62
1096FE98 0034BB35 00000000 1096FEE4 77B90BBB 00000000 obs.exe!OBS::MainCaptureThread+0x5
1096FE9C 777A919F 00000000 66F21399 00000000 00000000 kernel32.dll!0x777a919f
1096FEA8 77B90BBB FFFFFFFF 77B7C9E1 00000000 00000000 ntdll.dll!0x77b90bbb
1096FEEC 77B90B91 0034BB30 00000000 00000000 00000000 ntdll.dll!0x77b90b91

A minidump was saved to C:\Users\User\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-12-22_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module



I really can't understand the issue here.. can someone help me?

 

[R1CH]

Try using window capture instead or update your drivers. The crash is in your video drivers.

 

[Spitzkrug]

Ok i'll try to update the video drivers, but if drivers are the problem, why if i try to record different games it works?

I have a notebook that have a dedicated and integrated graphic card.. maybe the problem can be that the game is using the integrated and OBS the dedicated? Or it should work anyway?

 

[R1CH]

That could be a problem. Make sure you read https://obsproject.com/forum/threads/laptop-black-screen-when-capturing-read-here-first.5965/

 

[Spitzkrug]

Ok, after the driver update OBS doesn't crash anymore, but now i have the problem figured by black screen. I tried to setup the same graphic card for both the video game and OBS, but i still have black screen (i just see the mouse moving around and the sound)