Bug Report OBS crash report upon launching

A

AriesFire

Member
Hey!

I randomly this morning started having issues with my OBS studio when trying to launch it . I have not previously encountered this issue however when i launch it , it tells me it's already running ( which its not ) and then pops up a window saying OBS crashed would i like to send the report to the crash report file . If i click okay , it automatically closes OBS and i would assume OBS won't work if i try to stream ... I am a full time streamer and really need to resolve this if anyone could please help me!

thank you

kind regards
Ariesfiire
 
A

AriesFire

Member
Harold said:
That's not the crashlog, that's the session log.
Click to expand...
for some reason i can't find it , even when i typed the file name it says it saves to in my computer systems search option . I don't see it in my OBS folder either . I am sorry , i'm not the best with this stuff .
 
A

AriesFire

Member
i found it , but when i click to upload it here i don't see an option to click okay thats the filed to upload . the file window just stays open?
 

Attachments

  • Crash 2017-08-13 10-27-02.txt
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Harold

Harold

Active Member
Then find whatever program installed it, as it's definitely not part of obs and is definitely causing the crash.
 
A

AriesFire

Member
i can't seem to find it .... this is not good , hmmmm .. i deleted the bebo folder but i don't see the capture filter or know what to do . Any advice you have on how to find out how to fix it would be appreciated i am not the best with computers .
 
A

AriesFire

Member
i type bebo into add remove programs search , i check my downloads and PC files .. i can't find anything to do with bebo now
 
Suslik V

Suslik V

Active Member
If file still there:
Code: 
c:\program files (x86)\bebo\gamecapture\bebogamecapture.dll

open Windows command line prompt and type:
Code: 
regsvr32 /u "c:\program files (x86)\bebo\gamecapture\bebogamecapture.dll"
hit the ENTER button. Restart PC. This should remove the reg info of the "bebogamecapture.dll" from your PC.

Also, you may need to run cmd.exe as Administrator before entering this commands.
 
A

AriesFire

Member
Suslik V said:
If file still there:
Code: 
c:\program files (x86)\bebo\gamecapture\bebogamecapture.dll

open Windows command line prompt and type:
Code: 
regsvr32 /u "c:\program files (x86)\bebo\gamecapture\bebogamecapture.dll"
hit the ENTER button. Restart PC. This should remove the reg info of the "bebogamecapture.dll" from your PC.

Also, you may need to run cmd.exe as Administrator before entering this commands.
Click to expand...
i know this sounds stupid but how do i open the command line prompt to type that in . I know you have to explain like im 5 but i really never was good with computers i only try to learn now because i stream . So sorry for this hassle but i really do appreciate your help sincerely .
 
Suslik V

Suslik V

Active Member
Windows+R (Hold Windows key - this is the key with "window" sign on it and hit "R" key, release "R" key, then release "Windows" key). The window named Run should appear. Type in it "cmd.exe" and hit ENTER key. The command line prompt should appear (black window with blinking cursor).
 
A

AriesFire

Member
Suslik V said:
Windows+R (Hold Windows key - this is the key with "window" sign on it and hit "R" key, release "R" key, then release "Windows" key). The window named Run should appear. Type in it "cmd.exe" and hit ENTER key. The command line prompt should appear (black window with blinking cursor).
Click to expand...
perfect instructions , i got the black screen and it says something about a user? what do i do here ? step by step would help if you're able to .
 
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