Bug Report OBS crash on startup

[janvau]

As the title says, OBS is crashing on startup on my new Windows 10 laptop.
What I did is install the newest video drivers and also running the program in compatibily mode, but nothing helped.
Any ideas how to solve this?

Many thanks in advance.

 

[c4logan]

i have same issue on windows 10, 8.1 and 7. Uniinstall obs, delete all obs files from computer. Also you can delete obs data from registry HKLM\Software\Obs or HKCU\Software\Obs , i dont remember what name have obs-studio in registry key, if you dont know what you need to delete from registry skip this and then --> Restart yor pc and just download portable version in zip archive, extract files and launch program from those folder. I dont have now pc with windows so i dont remember registry entries of obs-studio to deleting.

 

[janvau]

Thanks for your hint, I did all the above, including deletion of the registry keys. Unfortunately OBS still crashes at startup. Looks like the same problem with the portable version as with the installed one (see logfile).

 

[c4logan]

Did you check memory for errors with memtest? Do you have any errors wiith another applications?

 

[janvau]

Did you check memory for errors with memtest? Do you have any errors wiith another applications?

Yes, I did. memtest doesn't show any errors and there are no problems with other applications.

 

[R1CH]

Could you try creating a crash dump while the "OBS has crashed!" dialog is open? Instructions here: https://obsproject.com/forum/resources/how-to-create-a-dmp-file-for-debugging.598/

 

[janvau]

Could you try creating a crash dump while the "OBS has crashed!" dialog is open? Instructions here: https://obsproject.com/forum/resources/how-to-create-a-dmp-file-for-debugging.598/

Sorry, one question. How can I send you the download link in private?

 

[Harold]

Sorry, one question. How can I send you the download link in private?

You don't need to send it in private, crash logs contain no sensitive information.