Bug Report OBS Crash Help

AIphaPredator

New Member
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\syswow64\ntdll.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 77B8E3BE (c:\windows\syswow64\ntdll.dll)
OBS version: Open Broadcaster Software v0.651b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
02F9F970 77B8E3BE 031ABC24 030C6730 031ABC18 030C6728 ntdll.dll!0x77b8e3be
02F9F9AC 77B8E023 007A0000 00000000 030C6730 02F9F9E4 ntdll.dll!0x77b8e023
02F9F9C4 76C314AD 007A0000 00000000 030C6730 02F9FA0C kernel32.dll!0x76c314ad
02F9F9D8 05FB5F61 030C6730 00000000 031ABC18 0B375710 nvwgf2um.dll!0x5fb5f61
02F9F9EC 0581B898 02E27C20 031ABC18 5B1FCFFC 00000000 nvwgf2um.dll!0x581b898
02F9FA14 0579233B 0081C628 031E6F50 5B1FCFFC 7A588A63 nvwgf2um.dll!0x579233b
02F9FA78 058BC491 0081C590 02F9FAF0 058DF570 02E4CE00 nvwgf2um.dll!0x58bc491
02F9FAD0 058BC41B 02E4CE00 0081C590 00000000 030A7A68 nvwgf2um.dll!0x58bc41b
02F9FADC 058DF570 00000000 02F9FB34 060B257E 02E631B8 nvwgf2um.dll!0x58df570
02F9FAF8 058DF4D0 02E631B8 5BABAEDC 00000000 030A7A68 nvwgf2um.dll!0x58df4d0
02F9FB04 060B257E 00000000 02F9FB4C 76C3336A 02E11888 nvwgf2um.dll!0x60b257e
02F9FB3C 060B26A6 02E11888 02F9FB8C 77B99F72 02E11888 nvwgf2um.dll!0x60b26a6
02F9FB48 76C3336A 02E11888 776C5710 00000000 00000000 kernel32.dll!0x76c3336a
02F9FB54 77B99F72 060B262A 02E11888 00000000 00000000 ntdll.dll!0x77b99f72
02F9FB94 77B99F45 060B262A 02E11888 00000000 00000000 ntdll.dll!0x77b99f45

A minidump was saved to C:\Users\Wilson\AppData\Roaming\OBS\crashDumps\OBSCrashDump2015-06-04_6.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module
 

AIphaPredator

New Member
Had the same problem and here is the new log. The only thing I have open is Task manager, Google Chrome, Spotify, League of Legends Client, and OBS itself. When I open OBS, it's fine, but when I press preview stream and it attempts to render video is where it crashes every time. Any help would be great.

EDIT: It seems to crash whenever I open a game client like Blizzard's Battlenet or League's PvP Client.
EDIT2: This seems to occur more often when I enable Aero in the video settings under OBS.

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\syswow64\ntdll.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 77B8E3BE (c:\windows\syswow64\ntdll.dll)
OBS version: Open Broadcaster Software v0.651b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0023ED10 77B8E3BE 041A4B50 00424EC8 00424EC8 041A4B48 ntdll.dll!0x77b8e3be
0023ED4C 77B8E023 00360000 00000000 041A4B50 0023ED84 ntdll.dll!0x77b8e023
0023ED64 76C314AD 00360000 00000000 041A4B50 0023ED94 kernel32.dll!0x76c314ad
0023ED78 5B1FF67D 041A4B50 055F89D8 0023EDC0 5B23C3F2 d3d11.dll!0x5b1ff67d
0023ED8C 5B23C8C6 041A4B50 00427404 00427404 0023EE01 d3d11.dll!0x5b23c8c6
0023ED9C 5B23C3F2 01424EC8 00000000 FFFDD000 5B2251D9 d3d11.dll!0x5b23c3f2
0023EDC8 5B214175 00427404 00000001 00000001 00000007 d3d11.dll!0x5b214175
0023EDF8 5B23E047 0023EE20 00000001 00260800 00427404 d3d11.dll!0x5b23e047
0023EE14 5B2440F8 00425204 00000000 00000007 00260800 d3d11.dll!0x5b2440f8
0023EE40 00ED11B0 00001397 003101D4 00000000 010C7750 obs.exe!D3D10System::UnloadAllData+0x30
0023EE98 00EF9215 00000000 00000000 75906FB6 0023F004 obs.exe!OBS::Stop+0x415
0023EEDC 00EF66B7 00000000 00F1E7F0 0023EF28 DE01100B obs.exe!OBS::ToggleCapturing+0x37
0023EEF0 00F1F579 0063070C 00000111 00001397 003101D4 obs.exe!OBS::OBSProc+0xd89
0023F00C 758F62FA 00F1E7F0 0063070C 00000111 00001397 user32.dll!0x758f62fa
0023F038 758F6D3A 00000000 00F1E7F0 0063070C 00000111 user32.dll!0x758f6d3a
0023F0B0 758F6DE8 010931A0 00000000 00000111 00001397 user32.dll!0x758f6de8
0023F10C 758F6E44 0023F158 00000000 0023F30C 77B70070 user32.dll!0x758f6e44
0023F148 77B7010A 010931A0 00000000 00F1E7F0 00001397 ntdll.dll!0x77b7010a
0023F1C0 758F96C5 0063070C 00000111 00001397 003101D4 user32.dll!0x758f96c5
0023F1E4 70FF4601 003DC8F8 00000000 003101D4 003DC8F8 comctl32.dll!0x70ff4601
0023F204 70FF4663 54010000 00000001 00000000 70F7B495 comctl32.dll!0x70ff4663
0023F220 70FF44ED 003101D4 00000202 00000000 00080033 comctl32.dll!0x70ff44ed
0023F280 758F62FA 70F7B495 003101D4 00000202 00000000 user32.dll!0x758f62fa
0023F2AC 758F6D3A 00000000 70F7B495 003101D4 00000202 user32.dll!0x758f6d3a
0023F324 758F77C4 70F7B495 00000000 0023F3B8 7591C81F user32.dll!0x758f77c4
0023F384 758F788A 0023F45C 003C8F50 001C0754 758F78E2 user32.dll!0x758f788a
0023F394 7591C81F 0063070C 00000000 00000000 00000001 user32.dll!0x7591c81f
0023F3C0 00EEA662 00EA0000 00000000 00362D2D 00000001 obs.exe!WinMain+0x972
0023F890 00F3C67A FFFDE000 0023F920 77B99F72 FFFDE000 obs.exe!__tmainCRTStartup+0xfd
0023F8DC 76C3336A FFFDE000 723F5318 00000000 00000000 kernel32.dll!0x76c3336a
0023F8E8 77B99F72 00F3C573 FFFDE000 00000000 00000000 ntdll.dll!0x77b99f72
0023F928 77B99F45 00F3C573 FFFDE000 00000000 00000000 ntdll.dll!0x77b99f45

A minidump was saved to C:\Users\Wilson\AppData\Roaming\OBS\crashDumps\OBSCrashDump2015-06-04_11.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module
 

R1CH

Forum Admin
Developer
Unfortunately your GPU drivers are crashing. This is common on laptops since they are not well tested. Avoid using game capture if possible or ideally use a desktop PC.
 

AIphaPredator

New Member
Unfortunately your GPU drivers are crashing. This is common on laptops since they are not well tested. Avoid using game capture if possible or ideally use a desktop PC.
Yea figured it out through some experimenting. I removed Game Capture and only using monitor capture and it seems to work now. I know I'm using a laptop, I would be using a desktop but it has way worse specs than my MSI GP602PE Leopard.

Thanks for replying.
 
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