Bug Report OBS Constantly Crashing

[Rick Kackis]

I recently upgraded to OBS Studio and have been having constant problems with lag and crashes.
Most recently, is has been crashing about 50% of the time whenever someone subscribes to me on twitch. I am using the browser plugin linked to StreamLabs.
I am trying to link the most recent crash report, but it is loading infinitely, hopefully I can do it in a reply.
Please help!

 

[Rick Kackis]

oops, posted the same crash report twice, well, here is another one caused by the same thing

 

[Harold]

Do you have a regular log from those sessions as well?

 

[Rick Kackis]

Do you have a regular log from those sessions as well?

I think these would be them

 

[Harold]

Based on past history, I would highly suspect the elgato software as being the root cause.

 

[Rick Kackis]

Based on past history, I would highly suspect the elgato software as being the root cause.

Is there anything I can do to fix it?

 

[Harold]

Other than use a different capture card, not usually.

Sometimes uninstalling the software and installing the newest version from the elgato site clean helps.

 

[Rick Kackis]

Other than use a different capture card, not usually.

Sometimes uninstalling the software and installing the newest version from the elgato site clean helps.

Unfortunately, using en entirely different capture card just isn't an option right now.
How would people subscribing have any impact on the elgato? I just don't understand why that would effect it.

 

[Harold]

Elgato's software causes MASSIVE ram usage increases, and the subscription alerts are probably just the tipping point.