Bug Report OBS COMPLETELY EXITING WHILE LIVE.

R

Reesetapher1

New Member
I have been using OBS for over a year. The past TWO DAYS OBS has been crashing non stop. No error messages, no warning. It just completely closes and vanishes. I then have to reopen OBS, log on, log off again because it caused syncing issues, THEN log on again. It crashed 3 times yesterday no warning and no error and SEVEN times today.
There's no error code I can give you. I didn't update my computer and I haven't changed anything on OBS.
 
Jack0r

Jack0r

The Helping Squad
If possible see if you could maybe attach the last 2-3 log files, that way we can at least see what the last thing was that was logged before OBS closed.
We also get a general idea of your system and can see if their is any option that could trigger potential problems.
You can find the files under %Appdata%\OBS\logs.
 
R

Reesetapher1

New Member
I tried to install the logs before posting this but the info on how to do so wasn't really helping. Tried to do the code thing and it didn't work and I'm leaving for the weekend in like 5 minutes.
 
Jack0r

Jack0r

The Helping Squad
The logs are full with an error from streamlabs, the access token for your donator widget might have changed or something?
You could try re-adding this widget to obs, making sure to copy its url from streamlabs again. Then doing a test run again.

Also make sure there is no hotkey set for start and stop streaming in OBS that could accidently stop the stream. Only in one of the log's there was a rtmp error:
14:35:41: librtmp error: RTMPSockBuf_Fill, recv returned -1. GetSockError(): 10053 (An established connection was aborted by the software in your host machine.)
14:35:41: Connection to rtmp://live-ord.twitch.tv/app failed: Could not access the specified channel or stream key. This could be because the key/channel is invalid, or because the server still thinks you are logged in.
Which normally means another software caused the disconnect and obs wasnt able to reconnect as twitch still thought you were online.

Last but not least, I see you have a killer network card, make sure their software is not causing any trouble. Their so called "optimizations" tend to cause more harm then good in my experience with them so far.
 
R

Reesetapher1

New Member
Hmm, so I should just delete the alerts and basically just reset the link code for it and see if that works?? That's so weird.. hopefully this fixes it. I'll also try resetting my stream key. I've had to do it often with twitches problems but I knew this wasn't twitch because the program was just closing without warning. It's so weird. It worried me more because there not being an error. I'll try this out Monday when I go on and see if anything works!
Thanks for your time, it's just been a stressful couple of days wondering what the issues were. First day it was only a couple but the other day it was so rapid.
 
R

Reesetapher1

New Member
Welp, I did everything you told me. I put all the new Stream Labs links in as well as refresh my stream key and it just crashed again. After like 2 hours of being online.
 
Jack0r

Jack0r

The Helping Squad
There was no other error at all in the logs, except for the mentioned one time Socket Buffer Fill.
Just to make sure, I think you explained it earlier, the OBS window is just gone, no crash message, nothing?
If you could upload your log files from today again, that would be awesome and I will check them asap.
 
R

Reesetapher1

New Member
Hey! Sorry it took so long to get back to you. I ended up trying a fresh install of OBS classic and re-entered all of my OBS scenes. It ended up crashing again anyways, I have no idea why. So I just installed OBS Studio and brought everything over to that and that seems to be working fine so far! If I have any other issues I shall let you know!

Thanks for the help anyways!
 
You must log in or register to reply here.
Top