OBS causing my ethernet connection to disconnect

[AquaZ3xY]

Hi, I have been using OBS for 5 months and I recently updated my modem with a Nighthawk AC19000 modem and my internet was working perfectly and my stream looking really good, however I recently updated OBS yesterday and for some odd reason when I stream, obs causes my ethernet connection to disconnect and show on the task bar that if it were not connected. However, I tried turning off my modem and as well their is no outages in my area and I believe it has to be OBS, I have tried the advanced settings and as well different servers. Tried twitch broadcast test, and all sorts of things.

https://obsproject.com/logs/9FZnnJttlAJRkpS7

 

[R1CH]

This is likely a hardware problem such as a bad cable or router. OBS operates at a much higher level than your Ethernet connection and can't cause something like this. Check your router firmware and is up to date.

 

[AquaZ3xY]

I dont think that is the case because my ethernet cable I have tested on my console by streaming on twitch and checking the firmware for my pc and nothing wrong with it.

 

[AquaZ3xY]

the problem is not OBS it cant be OBS
test to download a big file from an server btw upload a big testfile.
you must become the same issue.
update your network driver

and little tip
install a aac encoder
09:22:00.164: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded

OBS-Studio: Enable CoreAudio AAC encoder (Windows)

First of all, if you have iTunes or QuickTime installed, chances are you are already using the CoreAudio AAC encoder in OBS-Studio. But if you normally do not use or install any of those, there is another way to enable it. All we need is the...

obsproject.com

09:21:59.497: Game DVR: On > set to off

the problem is not OBS it cant be OBS
test to

the problem is not OBS it cant be OBS
test to download a big file from an server btw upload a big testfile.
you must become the same issue.
update your network driver

and little tip
install a aac encoder
09:22:00.164: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded

OBS-Studio: Enable CoreAudio AAC encoder (Windows)

First of all, if you have iTunes or QuickTime installed, chances are you are already using the CoreAudio AAC encoder in OBS-Studio. But if you normally do not use or install any of those, there is another way to enable it. All we need is the...

obsproject.com

09:21:59.497: Game DVR: On > set to off

my network drivers are up to date especially when it comes to windows and drivers. Since I usually check for updates often and I’ll try the encoder but how would it help since it seems to be for better audio?

 

[Lawrence_SoCal]

Did you do a Win10 Update as well? Did you seen the recent patch notes about a whole bunch of Windows bugs being fixed (patches in process of being released)? Might any of those apply to your situation?

 

[AquaZ3xY]

Yea I check everyday to see if I have any win10 updates but none however. OBS was able to fix itself somehow and tested it & have no connection issues anymore so that’s a plus but thank you all for your help

 

[Lawrence_SoCal]

OBS unlikely the issue. Windows bug recently patched most likely the issue and resolution