Bug Report OBS causes BSOD streaming D3

[W1nstone]

Hi Guys,

I am at work at the moment so can not post logs just yet

But i have started recently streaming and am using OBS to be able to stream in high quality - which is great.

I have been streaming WoW and D3, but i have run into a problem where if i am streaming D3 after about 3.5-5 hours of play it will BSOD, the game will just freeze the sound will start making an awful noise, like a very short segment is stuck in a loop and then i get a windows 8 unhappy face.

This only occurs when streaming D3 (maybe wow too, but i dont think i have played it enough/long enough for it to trigger). If I don't stream I can play both for as long as I like and it never crashes.

I have;
I7-2600k
Asus P8Z68-V Pro
16GB Memory
EVGA GTX690
Vortex4 SSD for system (OBS is installed here)
Intel 40GB SSD to cache data drive

Download: 90M
Upload: 10M

I use pretty much defualt settings and use the plugin to capture games, my res is 2560x1600 and i have streamed with no scaling and also (normaly) scaling it down to 800p.

Running latest BIOS, GFX Drivers, etc

I can not remember the blue screen string at the moment, but when I looked it up the first time it was something to do with CPU and timings.

Cheers,

 

[varyak]

I just quote Jim:

"Unfortunately as much as I hate to say it, OBS is a user level application. User level applications really cannot directly cause blue screens. Only code running at kernel level (drivers), or unstable or faulty hardware can actually bluescreen the system."

Maybe you should check your temperatures of your cpu/gpu first.

 

[W1nstone]

CPU never goes above 50C and the GFX card is about 1 month old

it can run any game under the sun on ultra for 10+ hours perfectly fine, but when streaming D3 for 3.5-5 hours, blue screen :/

 

[dodgepong]

If you can provide the actual BSOD message, that would be helpful. But Jim is right: OBS can't directly cause BSODs, those are caused by other issues with your computer. Are you sure your drivers are up to date? Are you overclocking your CPU/GPU at all?

 

[AnEternalEnigma]

I just quote Jim:

"Unfortunately as much as I hate to say it, OBS is a user level application. User level applications really cannot directly cause blue screens. Only code running at kernel level (drivers), or unstable or faulty hardware can actually bluescreen the system."

Maybe you should check your temperatures of your cpu/gpu first.

I'm not sure I believe that. I remember a while back, an XSplit update was causing people to get a constant BSoD with Blackmagic Intensity devices. They pushed out a patch that fixed it almost immediately.

 

[R1CH]

Believe it or not, it's technically impossible for usermode to cause blue screens. Xsplit probably used some broken function from the Blackmagic drivers, so the BM drivers are what crashed the PC, not Xsplit. The patch is simply a workaround to stop accessing the broken functionality, not a fix.

 

[Voxletum]

usermode programs -can- cause bluescreens but it is very complicated, OBS is no such program. R1CH is correct.

 

[AnEternalEnigma]

Well, I've also been getting repeated BSoDs since upgrading to 0.552b on my Blackmagic Intensity Shuttle. I never had any problem in the previous months and no issues with XSplit (aside from the fact that XSplit just sucks in general). OBS 0.552b has been totally unusable because of the constant Blue Screens. Earlier versions did not do this at all.

EDIT: Time for me to eat my words. It seems a conveniently timed driver update for my Blackmagic Intensity USB 3.0 Shuttle was the cause of my blue screens. For those with the BMI hardware, do not update your drivers beyond 9.7.0. 9.7.1, 9.7.2, and 9.7.3 are all BSoD duds.