Question / Help OBS broke my webcam?

I

Inbetween

New Member
Well, hello.

To put it very simple and shortly: I was trying to fix colors of my webcam on an Asus F752GL, making them a bit less dull, eventually OBS crashed while I was modifying camera settings. "OBS has crashed, would you like to send a report?" it said and I answered no.

Well, this happened MONTHS ago, and my webcam still refuses to show anything. The light shows it's on, but it will display black on each and every program I try. I tried countless solutions: reinstalling the webcam, installing "Webcam drivers" by hardware ID, trying a custom resolution on OBS, a weird solution involving "pressing" the webcam before starting programs... no program will pick up the video from the webcam anymore, and this all happened all of a sudden, while changing settings of it on OBS.

Running on Win7 64bit, latest version of OBS.
What should I do? What CAN I do? I'll attach a file log. which has no issue with the webcam as you can see (and it even shows perfectly functioning in device manager):


03:22:18.306: CPU Name: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
03:22:18.306: CPU Speed: 2592MHz
03:22:18.306: Physical Cores: 4, Logical Cores: 8
03:22:18.306: Physical Memory: 7607MB Total, 2894MB Free
03:22:18.306: Windows Version: 6.1 Build 7601 (revision: 23915; 64-bit)
03:22:18.306: Running as administrator: true
03:22:18.306: Aero is Disabled
03:22:18.307: Portable mode: false
03:22:18.317: OBS 21.0.1 (64bit, windows)
03:22:18.317: ---------------------------------
03:22:18.317: ---------------------------------
03:22:18.317: audio settings reset:
03:22:18.317: samples per sec: 44100
03:22:18.317: speakers: 2
03:22:18.318: ---------------------------------
03:22:18.318: Initializing D3D11...
03:22:18.318: Available Video Adapters:
03:22:18.323: Adapter 1: NVIDIA GeForce GTX 960M
03:22:18.323: Dedicated VRAM: 2092826624
03:22:18.323: Shared VRAM: 2147610624
03:22:18.323: output 1: pos={0, 0}, size={1920, 1080}, attached=true
03:22:18.324: Adapter 2: NVIDIA GeForce GTX 960M
03:22:18.324: Dedicated VRAM: 2092826624
03:22:18.324: Shared VRAM: 2147610624
03:22:18.328: Loading up D3D11 on adapter NVIDIA GeForce GTX 960M (0)
03:22:19.198: D3D11 loaded successfully, feature level used: 45056
03:22:19.989: ---------------------------------
03:22:19.989: video settings reset:
03:22:19.989: base resolution: 1920x1080
03:22:19.989: output resolution: 1280x720
03:22:19.989: downscale filter: Bicubic
03:22:19.989: fps: 30/1
03:22:19.989: format: NV12
03:22:19.991: Audio monitoring device:
03:22:19.991: name: Predefinito
03:22:19.991: id: default
03:22:19.991: ---------------------------------
03:22:19.993: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
03:22:19.996: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
03:22:20.031: [AMF] <obs_module_load> AMF not supported (no AMD graphics)
03:22:20.031: Failed to initialize module 'enc-amf.dll'
03:22:20.046: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
03:22:20.046: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libEGL.dll' not found, loading of module failed
03:22:20.047: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
03:22:20.047: Failed to load 'en-US' text for module: 'obs-browser.dll'
03:22:20.047: [browser_source: 'Version: 1.29.0']
03:22:20.049: NVENC supported
03:22:20.338: Couldn't find VLC installation, VLC video source disabled
03:22:20.344: No blackmagic support
03:22:20.348: [Media Foundation encoder]: plugin is disabled for performance reasons on Windows versions prior to 8
03:22:21.145: ---------------------------------
03:22:21.145: Loaded Modules:
03:22:21.145: win-wasapi.dll
03:22:21.145: win-mf.dll
03:22:21.145: win-ivcam.dll
03:22:21.145: win-dshow.dll
03:22:21.145: win-decklink.dll
03:22:21.145: win-capture.dll
03:22:21.145: vlc-video.dll
03:22:21.145: text-freetype2.dll
03:22:21.145: rtmp-services.dll
03:22:21.145: obs-x264.dll
03:22:21.145: obs-vst.dll
03:22:21.145: obs-transitions.dll
03:22:21.145: obs-text.dll
03:22:21.145: obs-qsv11.dll
03:22:21.145: obs-outputs.dll
03:22:21.145: obs-filters.dll
03:22:21.145: obs-ffmpeg.dll
03:22:21.145: obs-browser.dll
03:22:21.145: image-source.dll
03:22:21.145: frontend-tools.dll
03:22:21.145: enc-amf.dll
03:22:21.145: coreaudio-encoder.dll
03:22:21.145: ---------------------------------
03:22:21.145: ==== Startup complete ===============================================
03:22:21.148: All scene data cleared
03:22:21.148: ------------------------------------------------
03:22:21.174: WASAPI: Device 'Altoparlanti (Conexant SmartAudio HD)' initialized
03:22:21.182: WASAPI: Device 'DFX Speakers (DFX Audio Enhancer)' initialized
03:22:21.188: WASAPI: Device 'Microfono (Screaming Bee Audio)' initialized
03:22:21.189: [WASAPISource::TryInitialize]:[Microfono (Blue Snowball )] Failed to activate client context: 88890004
03:22:21.189: [WASAPISource::WASAPISource] Device '{0.0.1.00000000}.{a2ef433b-5003-4fba-b060-4d578025eb4a}' not found. Waiting for device
03:22:21.209: adding 23 milliseconds of audio buffering, total audio buffering is now 23 milliseconds
03:22:21.212: WASAPI: Device 'Microfono (Conexant SmartAudio HD)' initialized
03:22:21.245: ---------------------------------
03:22:21.245: [DShow Device: 'Dispositivo di cattura video'] settings updated:
03:22:21.245: video device: USB2.0 HD UVC WebCam
03:22:21.245: video path: \\?\usb#vid_04f2&pid_b450&mi_00#6&2d22d06e&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
03:22:21.245: resolution: 640x480
03:22:21.245: fps: 30.00 (interval: 333333)
03:22:21.245: format: YUY2
03:22:21.275: adding 23 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
03:22:24.613: [window-capture: 'Restream Chat'] update settings:
03:22:24.613: executable: RestreamChat.exe
03:22:24.614: [window-capture: 'PCSX2'] update settings:
03:22:24.614: executable: pcsx2.exe
03:22:24.635: [window-capture: 'dirtra'] update settings:
03:22:24.635: executable: drt.exe
03:22:24.635: [window-capture: 'web4'] update settings:
03:22:24.635: executable: chrome.exe
03:22:24.706: Switched to scene 'Scena'
03:22:24.709: ------------------------------------------------
03:22:24.709: Loaded scenes:
03:22:24.709: - scene 'Scena':
03:22:24.709: - source: 'rfactor2' (game_capture)
03:22:24.709: - source: 'Smite' (game_capture)
03:22:24.709: - source: 'Overwatch' (game_capture)
03:22:24.709: - source: 'Crossout' (game_capture)
03:22:24.709: - source: 'PCSX2' (window_capture)
03:22:24.709: - source: 'Daddy' (game_capture)
03:22:24.709: - source: 'CS:GO' (game_capture)
03:22:24.709: - source: 'Blue' (game_capture)
03:22:24.709: - source: 'pcsx2' (game_capture)
03:22:24.709: - source: 'Killing Floor 2' (game_capture)
03:22:24.709: - source: 'eurotruck' (game_capture)
03:22:24.709: - source: 'Notifications' (browser_source)
03:22:24.709: - source: 'Restream' (browser_source)
03:22:24.709: - source: 'ekectr' (game_capture)
03:22:24.709: - source: 'Discord Char' (browser_source)
03:22:24.709: - source: 'Discord Voice' (browser_source)
03:22:24.709: - source: 'Discord Status' (browser_source)
03:22:24.709: - source: 'Chat StreamJar' (browser_source)
03:22:24.709: - source: 'Alert (da finire)' (browser_source)
03:22:24.709: - source: 'Goal' (browser_source)
03:22:24.709: - source: 'Restream Chat' (window_capture)
03:22:24.709: - source: 'Prestream' (browser_source)
03:22:24.709: - source: 'Dispositivo di cattura video' (dshow_input)
03:22:24.709: - scene 'Registrazione':
03:22:24.709: - source: 'dirtra' (window_capture)
03:22:24.709: - source: 'web4' (window_capture)
03:22:24.709: ------------------------------------------------
 
I

Inbetween

New Member
I will add: the webcam was working flawlessly the previous months and suddenly stopped working while doing that setting optimization.
 
Suslik V

Suslik V

Active Member
You can unplug your camera and connect it to the other PC. If it works, then something wrong with your PC. If not - then camera is broken and you need to replace it. OBS Studio access devices via available system drivers only. So, hardware faults not caused by OBS Studio (but they can crash the application itself).
 
Banyarola

Banyarola

Active Member
Inbetween said:
Well, hello.

To put it very simple and shortly: I was trying to fix colors of my webcam on an Asus F752GL, making them a bit less dull, eventually OBS crashed while I was modifying camera settings. "OBS has crashed, would you like to send a report?" it said and I answered no.

Well, this happened MONTHS ago, and my webcam still refuses to show anything. The light shows it's on, but it will display black on each and every program I try. I tried countless solutions: reinstalling the webcam, installing "Webcam drivers" by hardware ID, trying a custom resolution on OBS, a weird solution involving "pressing" the webcam before starting programs... no program will pick up the video from the webcam anymore, and this all happened all of a sudden, while changing settings of it on OBS.

Running on Win7 64bit, latest version of OBS.
What should I do? What CAN I do? I'll attach a file log. which has no issue with the webcam as you can see (and it even shows perfectly functioning in device manager):


03:22:18.306: CPU Name: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
03:22:18.306: CPU Speed: 2592MHz
03:22:18.306: Physical Cores: 4, Logical Cores: 8
03:22:18.306: Physical Memory: 7607MB Total, 2894MB Free
03:22:18.306: Windows Version: 6.1 Build 7601 (revision: 23915; 64-bit)
03:22:18.306: Running as administrator: true
03:22:18.306: Aero is Disabled
03:22:18.307: Portable mode: false
03:22:18.317: OBS 21.0.1 (64bit, windows)
03:22:18.317: ---------------------------------
03:22:18.317: ---------------------------------
03:22:18.317: audio settings reset:
03:22:18.317: samples per sec: 44100
03:22:18.317: speakers: 2
03:22:18.318: ---------------------------------
03:22:18.318: Initializing D3D11...
03:22:18.318: Available Video Adapters:
03:22:18.323: Adapter 1: NVIDIA GeForce GTX 960M
03:22:18.323: Dedicated VRAM: 2092826624
03:22:18.323: Shared VRAM: 2147610624
03:22:18.323: output 1: pos={0, 0}, size={1920, 1080}, attached=true
03:22:18.324: Adapter 2: NVIDIA GeForce GTX 960M
03:22:18.324: Dedicated VRAM: 2092826624
03:22:18.324: Shared VRAM: 2147610624
03:22:18.328: Loading up D3D11 on adapter NVIDIA GeForce GTX 960M (0)
03:22:19.198: D3D11 loaded successfully, feature level used: 45056
03:22:19.989: ---------------------------------
03:22:19.989: video settings reset:
03:22:19.989: base resolution: 1920x1080
03:22:19.989: output resolution: 1280x720
03:22:19.989: downscale filter: Bicubic
03:22:19.989: fps: 30/1
03:22:19.989: format: NV12
03:22:19.991: Audio monitoring device:
03:22:19.991: name: Predefinito
03:22:19.991: id: default
03:22:19.991: ---------------------------------
03:22:19.993: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
03:22:19.996: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
03:22:20.031: [AMF] <obs_module_load> AMF not supported (no AMD graphics)
03:22:20.031: Failed to initialize module 'enc-amf.dll'
03:22:20.046: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
03:22:20.046: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libEGL.dll' not found, loading of module failed
03:22:20.047: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
03:22:20.047: Failed to load 'en-US' text for module: 'obs-browser.dll'
03:22:20.047: [browser_source: 'Version: 1.29.0']
03:22:20.049: NVENC supported
03:22:20.338: Couldn't find VLC installation, VLC video source disabled
03:22:20.344: No blackmagic support
03:22:20.348: [Media Foundation encoder]: plugin is disabled for performance reasons on Windows versions prior to 8
03:22:21.145: ---------------------------------
03:22:21.145: Loaded Modules:
03:22:21.145: win-wasapi.dll
03:22:21.145: win-mf.dll
03:22:21.145: win-ivcam.dll
03:22:21.145: win-dshow.dll
03:22:21.145: win-decklink.dll
03:22:21.145: win-capture.dll
03:22:21.145: vlc-video.dll
03:22:21.145: text-freetype2.dll
03:22:21.145: rtmp-services.dll
03:22:21.145: obs-x264.dll
03:22:21.145: obs-vst.dll
03:22:21.145: obs-transitions.dll
03:22:21.145: obs-text.dll
03:22:21.145: obs-qsv11.dll
03:22:21.145: obs-outputs.dll
03:22:21.145: obs-filters.dll
03:22:21.145: obs-ffmpeg.dll
03:22:21.145: obs-browser.dll
03:22:21.145: image-source.dll
03:22:21.145: frontend-tools.dll
03:22:21.145: enc-amf.dll
03:22:21.145: coreaudio-encoder.dll
03:22:21.145: ---------------------------------
03:22:21.145: ==== Startup complete ===============================================
03:22:21.148: All scene data cleared
03:22:21.148: ------------------------------------------------
03:22:21.174: WASAPI: Device 'Altoparlanti (Conexant SmartAudio HD)' initialized
03:22:21.182: WASAPI: Device 'DFX Speakers (DFX Audio Enhancer)' initialized
03:22:21.188: WASAPI: Device 'Microfono (Screaming Bee Audio)' initialized
03:22:21.189: [WASAPISource::TryInitialize]:[Microfono (Blue Snowball )] Failed to activate client context: 88890004
03:22:21.189: [WASAPISource::WASAPISource] Device '{0.0.1.00000000}.{a2ef433b-5003-4fba-b060-4d578025eb4a}' not found. Waiting for device
03:22:21.209: adding 23 milliseconds of audio buffering, total audio buffering is now 23 milliseconds
03:22:21.212: WASAPI: Device 'Microfono (Conexant SmartAudio HD)' initialized
03:22:21.245: ---------------------------------
03:22:21.245: [DShow Device: 'Dispositivo di cattura video'] settings updated:
03:22:21.245: video device: USB2.0 HD UVC WebCam
03:22:21.245: video path: \\?\usb#vid_04f2&pid_b450&mi_00#6&2d22d06e&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
03:22:21.245: resolution: 640x480
03:22:21.245: fps: 30.00 (interval: 333333)
03:22:21.245: format: YUY2
03:22:21.275: adding 23 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
03:22:24.613: [window-capture: 'Restream Chat'] update settings:
03:22:24.613: executable: RestreamChat.exe
03:22:24.614: [window-capture: 'PCSX2'] update settings:
03:22:24.614: executable: pcsx2.exe
03:22:24.635: [window-capture: 'dirtra'] update settings:
03:22:24.635: executable: drt.exe
03:22:24.635: [window-capture: 'web4'] update settings:
03:22:24.635: executable: chrome.exe
03:22:24.706: Switched to scene 'Scena'
03:22:24.709: ------------------------------------------------
03:22:24.709: Loaded scenes:
03:22:24.709: - scene 'Scena':
03:22:24.709: - source: 'rfactor2' (game_capture)
03:22:24.709: - source: 'Smite' (game_capture)
03:22:24.709: - source: 'Overwatch' (game_capture)
03:22:24.709: - source: 'Crossout' (game_capture)
03:22:24.709: - source: 'PCSX2' (window_capture)
03:22:24.709: - source: 'Daddy' (game_capture)
03:22:24.709: - source: 'CS:GO' (game_capture)
03:22:24.709: - source: 'Blue' (game_capture)
03:22:24.709: - source: 'pcsx2' (game_capture)
03:22:24.709: - source: 'Killing Floor 2' (game_capture)
03:22:24.709: - source: 'eurotruck' (game_capture)
03:22:24.709: - source: 'Notifications' (browser_source)
03:22:24.709: - source: 'Restream' (browser_source)
03:22:24.709: - source: 'ekectr' (game_capture)
03:22:24.709: - source: 'Discord Char' (browser_source)
03:22:24.709: - source: 'Discord Voice' (browser_source)
03:22:24.709: - source: 'Discord Status' (browser_source)
03:22:24.709: - source: 'Chat StreamJar' (browser_source)
03:22:24.709: - source: 'Alert (da finire)' (browser_source)
03:22:24.709: - source: 'Goal' (browser_source)
03:22:24.709: - source: 'Restream Chat' (window_capture)
03:22:24.709: - source: 'Prestream' (browser_source)
03:22:24.709: - source: 'Dispositivo di cattura video' (dshow_input)
03:22:24.709: - scene 'Registrazione':
03:22:24.709: - source: 'dirtra' (window_capture)
03:22:24.709: - source: 'web4' (window_capture)
03:22:24.709: ------------------------------------------------
Click to expand...


Your log shows you're running Windows 6.1 and OBS ver.21.0.1
Seems kinda outdated to me..
 
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