Bug Report OBS Blue Screen Because of Drivers

DarkSwordsman

DarkSwordsman

New Member
Hello,

I am reporting an issue (which has been covered on here but never resolved) where opening OBS causes the System to crash (BSOD). The lovely resolution from the developers was "OBS doesn't cause BSODs" which didn't solve anything.

This BSOD always seem to point to PAGE faults and has to do with either Logitech's driver or Avermedia's driver. I have tried both on Discord and Skype and they work fine, so it's obviously the was OBS accesses the drivers. I did a quick update of both and it fixed it for a day, but now it's back.

What I will try is whitelisting OBS in my Anti-virus (Bitdefender) since that seems to give some applications issues. I will update when I do.

Edit: So I just tried whitelisting OBS and it did not work. The BSOD was specifically:

Stop Code: PAGE_FAULT_IN_NONPAGED_AREA

What failed: lvuvc64.sys

It seems to mostly be the Logitech driver, which I have updated and worked once but stopped again after that.

I never had this issue on Win 10 until I did the last update.
 
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DarkSwordsman

DarkSwordsman

New Member
No one else has this issue?

I also wanted to update that I am running version 20.0.1. Also, I was able to successfully launch the 32-bit version without BSODing, however, the Logitech Cameras are un-recognized...

There's obviously an issue with Logitech + OBS because my camera works for many other applications including Discord, Skype, and Rabbit.
 
DarkSwordsman

DarkSwordsman

New Member
I would like to bump this issue. I think it's a little silly. I could understand if a Windows update of some sort causes OBS to not work properly, but it seems that other people have been having this issue with different versions.
 
DarkSwordsman

DarkSwordsman

New Member
R1CH said:
lvuvc64.sys is a Logitech webcam driver. Make sure it's up to date.
Click to expand...

I will update the driver and see when I get back since there was an update, but I already stated that at the time I had updated it and it wasn't working. It seemed to only stop working when I updated to OBS 20.0.1, so we will see.

"It seems to mostly be the Logitech driver, which I have updated and worked once but stopped again after that."
 
DarkSwordsman

DarkSwordsman

New Member
@R1CH I actually read that date wrong. It was last updated October 26th, 2012, so over 5 years ago.

I just tried again anyways and got the same results: 64-Bit crashes completely and 32-Bit doesn't recognize the Logitech Cameras. Meanwhile, in Discord, Skype, the Windows Camera App, and Google Hangouts, it works perfectly fine with no issues.

This is obviously an OBS issue.
 
wonderwez

wonderwez

New Member
Just a +1 that I'm also dealing with this issue. It's been an issue over the past few OBS versions and the past few Windows updates as well. Here is how my problem manifests: I originally started with my main c920 facecam set to 1080 and my 2nd cam set to 720. Could get it to work fine, but it crashed upon OBS relaunch. So I tried jacking down the resolutions with facecam at 720 and 2nd cam at 480. When relaunching the program the camera windows had corrupted video on-screen (partial green, scrambled), and they eventually crashed with the familiar lvuvc64.exe error.

My workaround for now (that so far works, I dunno we'll see long-term) is that I have to manually unplug the 2nd camera every time before relaunching OBS. And then once OBS is re-opened I plug the 2nd cam back in and reset the video source. That's the only way I don't trigger a crash.
 
Harold

Harold

Active Member
OBS can't be the root cause of bluescreens. It does NOT operate at a level where it's possible to be.

The bluescreen the original poster got points squarely at the logitech drivers as the root cause of the problem, not obs.
 
E

efiorini

New Member
I am also having this problem. Did anyone find a solution? Updating the logitech drivers is not correcting it.
 
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