Question / Help OBS Black Screen

DurablePeach

New Member
First things first, I DID try to create souces, in fact I tried nearly everything on Youtube that concerns this problem.

Not long ago, I bought a new computer, which had 32 Gigabytes of RAM, 2 GPUs, one integrated Intel GPU and an external Nvidia GTX 680M, running Windows 10. On my old computer, which had only one GPU and 4 Gigabytes of RAM, running Windows 7, OBS recorded very well. Unfortunately, on my new computer, if I tried the same exact steps, the result would be a black screen. I also noticed that when I disabled Hardware Acceleration in Chrome, the screen successfully rendered. Even if I forced all programs to run on one GPU, OBS still refused to work, because the monitor screen is always rendered using the integrated Graphics Card. In addition to that, the main program I want to record successfully is Minecraft in Window Capture Mode

Attached are the DxDiag logs and the OBS logs.
 

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Ruhai Hu

Member
Chrome's hardware acceleration has been a known issue for some time now. Disabling it allows you to capture the browser via window if you need to show something from chrome.

OBS Studio if you download the full version has browser support if you're trying to load a page for streamlabs alerts or something similar.

If you only want to capture the chrome window hardware acceleration has to be disabled. You can use Display Capture with hardware acceleration but that might show some things you maybe don't want to show to your recording or stream or both.

Minecraft you should use game capture not window capture, as performance will be better.
 

Sapiens

Forum Moderator
Minecraft you should use game capture not window capture, as performance will be better.
Window capture doesn't work with OpenGL content so game capture is usually a requirement (better performance is a free bonus I guess).
 

ReyalpCB4

New Member
So i guess my question is whether anyone is ever gonna try and fix this. I'd at least like to know the reason it doesn't work with hardware acceleration on when trying to stream a web browser window. This is not just with chrome either it affects Edge. as well.

Turning off Hardware Acceleration is all find and dandy if you dont mind basic video playback looking choppy but it is annoying to have to keep switching it on and off.

im not a programmer so i dont know how "complicated" the problem is. I'd assume that if it Game capture can capture a game thats using GPU why cant window capture. Maybe im over simplifying the problem idk it just kinda feels like either

1. no one is good enough to figure out how to make this not an issue and thus shifts responsibility to other sources like its nvidias/AMD/googles fault.

2. laziness no one wants to solve the problem ( considering some of the oldest post ive found asking about this issue are more than a year old.

TL;DR

I'd at least like to know why this is a thing. Cause i feel like in the past i used to capture windows of chrome with HWacc on with no issue.
 
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