OBS audio not working

BR Casting

New Member
Hey,
We are having an issue with our OBS sound. We have audio input device on the sound bar. For the audio we have "Digital Audio Interface(USB Digital Audio)" selected. And we connected to the camera via HDMI to the computer with a HDMI to USB converter plugged into the computer. But the audio is not working. We have tried everything. reconnecting and checking cables. Please help us out. We are a casting agency and we need help.
 

AaronD

Active Member
Screenshot your settings. All of them that have to do with audio. Descriptions are notoriously inaccurate.

If you miss one, that might be where the problem is. OBS's audio is a pile of band-aids on top of an originally good idea for one specific use, so some of the concepts, settings, and locations of settings are real head-scratchers until you understand the history of how it got to be that way.

Also make a recording that includes OBS's meters and whatever else might be relevant, and whatever sound you do get. Post that somewhere, unlisted, and paste the link here. Then close OBS, reopen it, and use the built-in log uploader (Help menu) to upload the Previous session, which is the one that made that recording. Paste that link here too, and into the automated Analyzer that you can get to from my signature. See what that comes up with in addition to us looking at it.
 

BR Casting

New Member
AUDIO SETTINGS OBS.PNG
 

AaronD

Active Member
That's nowhere near all of the audio settings. That's only the global sources and configuration, and the Monitor device. There are audio settings all over the place, and you get to each of them differently. But what you did find is enough to correct one problem:

You have all of your global sources set to Default. Not only is that the same device for all of them, so not useful beyond the first one unless you have different processing or routing for each, but "Default" itself can and will change devices when you don't expect, according to Windows' logic. (whatever that is) So then you're looking at a different device than you think, and wondering why you're not getting anything.

Never use Default. Always choose a specific device *in OBS*. Default is good to prove that a fresh installation works at all, but for anything else, it's a pure liability. A ticking time bomb.

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For the video, it wants me to agree to their terms of service before I can see it. Nope! Not going there!

Can you use something else that doesn't require that?
YouTube or any other distribution platform, Unlisted.
Google Drive, Dropbox, or similar.

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The Log Analyzer didn't come up all that bad this time:
The worst thing I see there is a sample rate mismatch, but even that's an exact multiple, so it should be easy to resample......except that OBS doesn't resample.

OBS has the naive idea that all buffers must line up 1:1, and takes a networking approach from there: if anything goes wrong, expand the buffer to give more time to fix itself...which for audio, it never does. So you really need the sample rates to actually *match*, not just be easy to convert, because it won't.
 
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