Bug Report OBS audio cuts out completely at random

[darthclide]

I have a udp stream set up, and out of nowhere people will say in my stream there is no audio. Sometimes doing a reset of the udp stream works, but here is the confusing part: BOTH my gaming OBS and my streaming OBS show that my audio is working (bar moves up and down like it always does when I am talking or game has an explosion). Restarting OBS seems to work, but then at random it cuts out again... This is very very frustrating because I have 0 idea when it happens because OBS is telling me everything is perfectly fine.

Log from Gaming computer:
https://obsproject.com/logs/Gn2OpN5m7xV0_rbp

Log from Streaming computer:
https://obsproject.com/logs/O0LlyMvPAFf0lpmM

Any suggestions would be appreciated.

 

[Elixerin]

I have a udp stream set up, and out of nowhere people will say in my stream there is no audio. Sometimes doing a reset of the udp stream works, but here is the confusing part: BOTH my gaming OBS and my streaming OBS show that my audio is working (bar moves up and down like it always does when I am talking or game has an explosion). Restarting OBS seems to work, but then at random it cuts out again... This is very very frustrating because I have 0 idea when it happens because OBS is telling me everything is perfectly fine.

Log from Gaming computer:
https://obsproject.com/logs/Gn2OpN5m7xV0_rbp

Log from Streaming computer:
https://obsproject.com/logs/O0LlyMvPAFf0lpmM

Any suggestions would be appreciated.

Odd, see if OBS needs to be updated, aside from that i would assume? its the connection between the PC's but you are saying that the audio is being displayed perfectly fine on both. if you unplug headsets/microphones during stream sometimes re plugging it in wont "fix" OBS and will still show audio but in reality its muted, if that may be the case either restarting OBS or going to Desktop audio device and switching the input to something else then back to what you had originally should fix the issue.

 

[zbutera]

@darkclide were you able to solve your problem, I'm having the same issue.

 

[darthclide]

@darkclide were you able to solve your problem, I'm having the same issue.

I discovered that the game Post Scriptum was eating almost all my memory and left none for OBS. So I would wager that even if your memory isn't being maxed out, but your GPU or CPU instead, then this could also cause OBS this problem.

Sadly I can't be of more help because I switched back to a single PC setup. Some people get lucky and have 0 problems with NDI or RTMP servers. I was not lucky.

Also, OBS and Xsplit have had problems as of late. And while OBS staff have not done much to help in these extreme cases, and per usual shift the blame to Microsoft when issues become harder than "have you tried turning it off and on again", everything does seem to be pointing towards Windows being the problem (A very big streamer came to me in hopes I solved my preview stutter problems, because even his 5000$ computer was having the same problem. He and I have put the odds at 85% it being a Windows issue). I am going to be doing some testing on older versions of OBS and Windows. I just need to find the time.

 

[zbutera]

The issue is fixed once I restart stream and then the issue will randomly happen again. I have a pretty spec,Ed computer and nothing is even close to maxing out.

I'm also on a single PC setup and having the issue.

 

[darthclide]

The issue is fixed once I restart stream and then the issue will randomly happen again. I have a pretty spec,Ed computer and nothing is even close to maxing out.

I'm also on a single PC setup and having the issue.

To be clear, all it takes is just 1 second of memory maxing out. So I recommend watching your task manager 24/7 while recording. Just to catch some blips if they do occur.

Other than that, I would say try testing on an older version of OBS, Windows, or Linux just to see if the issue persists.