Question / Help Obs always crashing recently

[Giang Le]

My Obs has always been crashing right after starting the program and the program doesn't recognize my Logitech C922 Webcam.

The Crash log is enclosed to this thread.
I would be glad if someone could help me with this.

 

[Fenrir]

personifycameoue.ax!0x7ffb6336720e

Personify is causing your crash. Uninstall it, or reach out to their support to report the issue. They are aware, but I have not heard from them in several months on any updates for this issue.

 

[Giang Le]

Thank You! Obs stopped crashing but it still won't recognize the Logitech C922 Cam.

 

[Fenrir]

If your webcam is not displaying video in OBS, try setting the resolution and FPS to something known that the camera supports. Go to the Video Capture Device properties, change Resolution/FPS Type from Device Default to Custom, and then set the options accordingly.

 

[Giang Le]

I have tried to switch to "custom" but as u can see on the screenshot i can't switch anything on FPS,etc.

 

[Suslik V]

Start typing the resolution in format WidthxHeight (640x480 for example) in the field Resolution and select any from the drop down list of available resolutions. Then you'll be able to change other fields.

 

[Giang Le]

I've tried switching to different resolutions/FPS - haven't worked :/
Cam stopped working since 7th September 2017