Question / Help OBS 20.0.1 Crash on Windows 64 Bit

[Megablunkett]

Hello,

Today I loaded up OBS and it crashed. I have tried to fix my scenes but the crashing persists. I haven't installed anything new on my PC.

It's OBS 20.0.1 64 Bit Windows.

I have saved the gist of the error log here.

https://gist.github.com/62b3d3d07f6db5eadfd31d5a8d2bbdae

If anyone could help I would appreciate it. If you require anymore info I would be happy to supply.

Thanks.

MB

 

[Fenrir]

That's a normal log, we'll need to see the crash log.

Press WinKey+R or go to Start > Search and type %APPDATA%\obs-studio\crashes and then press enter. Find the log with most recent timestamp on it, open it, and copy the contents to https://gist.github.com/ and then link here.

 

[Megablunkett]

Thanks for getting back to me so fast.

Here's the crash log

https://gist.github.com/anonymous/b07e2f2a13b5d719a3b1a4d91dae879d

 

[Fenrir]

Your Elgato is causing the crashes. Do a full reinstall of the drivers/software.

 

[Megablunkett]

OK thank you, I will try this.

 

[Megablunkett]

Hello. I have reinstalled the Elgato Software and drivers. OBS doesn't appear to be crashing anymore, however the gameplay captured through OBS is stuttering, it's very stop/start. Is there anything I can do to help fix this please?

 

[Fenrir]

Please post a link to a clean log file. To make a clean log file, first restart OBS, then start your stream/recording for ~30 seconds and stop it again. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc. When you're done select Help > Log Files > Upload Current Log File. Copy the URL and paste it here.