Bug Report Notebook Black Screen - Obs cant fine adapter

marlolo

New Member
I have already read many topics on the forum and the faqs, but I cant solve my problem by myself.

I use a Dell notebook, with 2 video card adapters: intel hd Graphics 4000 and AMD radeon HD 7600M.

I can't select the radeon adapter in obs. I have set in catalyst control center to use radeon while using OBS, but still nothing happens, and I am still having just a black screen.

The only thing I could see using Monito Capture was my mouse cursor.


Log file:
Code:
02:39:00: Open Broadcaster Software v0.583b - 32bit (´・ω・`)
02:39:00: -------------------------------
02:39:00: CPU Name: Intel(R) Core(TM) i7-3612QM CPU @ 2.10GHz
02:39:00: CPU Speed: 2095MHz
02:39:00: Physical Memory:  4095MB Total, 4095MB Free
02:39:00: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
02:39:00: monitor 1: pos={-1920, 0}, size={1920, 1080}
02:39:00: monitor 2: pos={0, 0}, size={1920, 1080}
02:39:00: Windows Version: 6.2 Build 9200 
02:39:00: Aero is Enabled
02:39:00: -------------------------------
02:39:00: OBS Modules:
02:39:00: Base Address     Module
02:39:00: 00C60000         OBS.exe
02:39:00: 5DA80000         OBSApi.dll
02:39:00: 60260000         DShowPlugin.dll
02:39:00: 6C080000         GraphicsCapture.dll
02:39:00: 60240000         NoiseGate.dll
02:39:00: 60220000         PSVPlugin.dll
02:39:00: ------------------------------------------
02:39:00: Adapter 1
02:39:00:   Video Adapter: Intel(R) HD Graphics 4000
02:39:00:   Video Adapter Dedicated Video Memory: 1089499136
02:39:00:   Video Adapter Shared System Memory: 3205402624
02:39:00:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
02:39:00:   Video Adapter Output 2: pos={-1920, 0}, size={1920, 1080}, attached=true
02:39:00: =====Stream Start: 2013-10-28, 02:39:00===============================================
02:39:00:   Multithreaded optimizations: On
02:39:00:   Base resolution: 1920x1080
02:39:00:   Output resolution: 1280x720
02:39:00: ------------------------------------------
02:39:00: Loading up D3D10 on Intel(R) HD Graphics 4000...
02:39:01: ------------------------------------------
02:39:01: Audio Format: 48000hz
02:39:01: Playback device {0.0.0.00000000}.{3685989c-70b9-4cf8-a23b-00e888073f6d}
02:39:01: ------------------------------------------
02:39:01: Using desktop audio input: Alto-falantes (Razer Surround Audio Controller)
02:39:01: Using 7.1 surround speaker setup
02:39:01: ------------------------------------------
02:39:01: Using auxilary audio input: Microfone interno (Conexant SmartAudio HD)
02:39:01: ------------------------------------------
02:39:01: Audio Encoding: AAC
02:39:01:     bitrate: 128
02:39:01: Using Window Capture
02:39:01: Scene buffering time set to 400
02:39:01: ------------------------------------------
02:39:01: Video Encoding: x264
02:39:01:     fps: 30
02:39:01:     width: 1280, height: 720
02:39:01:     preset: veryfast
02:39:01:     profile: high
02:39:01:     keyint: 60
02:39:01:     CBR: yes
02:39:01:     CFR: yes
02:39:01:     max bitrate: 3300
02:39:01:     buffer size: 3300
02:39:01: ------------------------------------------
02:39:01: MMDeviceAudioSource: Frequency for device 'Alto-falantes (Razer Surround Audio Controller)' is 1536000, samples per sec is 48000
02:39:01: MMDeviceAudioSource: Frequency for device 'Microfone interno (Conexant SmartAudio HD)' is 384000, samples per sec is 48000
02:39:02: Using RTMP service: Twitch / Justin.tv
02:39:02:   Server selection: rtmp://live-mia.justin.tv/app
02:39:03:   Interface: Dell Wireless 1703 802.11b/g/n (2.4GHz) (802.11, 108 mbps)
02:39:03: Completed handshake with rtmp://live-mia.justin.tv/app in 438 ms.
02:39:04: SO_SNDBUF was at 65536
02:39:04: SO_SNDBUF is now 65536
02:39:05: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 131072 (buffer: 98790 / 438272)
02:39:06: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 262144 (buffer: 267267 / 438272)
02:39:07: Total frames encoded: 181, total frames duplicated: 0 (0.00%)
02:39:07: Total frames rendered: 185, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
02:39:09: RTMPPublisher::SocketLoop: Stalled for 2384 ms to write 407353 bytes (buffer: 0 / 438272), unstable connection?
02:39:09: RTMPPublisher::SocketLoop: Graceful loop exit
02:39:16: Average send payload: 118085 bytes, average send interval: 424 ms
02:39:16: Number of times waited to send: 2, Waited for a total of 8200 bytes
02:39:16: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
02:39:16: Number of bytes sent: 1180858
02:39:16: 
02:39:16: Profiler time results:
02:39:16: 
02:39:16: ==============================================================
02:39:16: video thread frame - [100%] [avg time: 1.33 ms] [children: 83.5%] [unaccounted: 16.5%]
02:39:16: | scene->Preprocess - [15.4%] [avg time: 0.205 ms]
02:39:16: | GPU download and conversion - [68%] [avg time: 0.905 ms] [children: 64.5%] [unaccounted: 3.53%]
02:39:16: | | flush - [61.4%] [avg time: 0.816 ms]
02:39:16: | | CopyResource - [2.86%] [avg time: 0.038 ms]
02:39:16: | | conversion to 4:2:0 - [0.301%] [avg time: 0.004 ms]
02:39:16: Convert444Threads - [100%] [avg time: 0.409 ms] [children: 98.3%] [unaccounted: 1.71%]
02:39:16: | Convert444toNV12 - [98.3%] [avg time: 0.402 ms]
02:39:16: encoder thread frame - [100%] [avg time: 0.909 ms]
02:39:16: ==============================================================
02:39:16: 
02:39:16: 
02:39:16: Profiler CPU results:
02:39:16: 
02:39:16: ==============================================================
02:39:16: video thread frame - [cpu time: avg 0.084 ms, total 15.625 ms] [avg calls per frame: 1]
02:39:16: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
02:39:16: | GPU download and conversion - [cpu time: avg 0.084 ms, total 15.625 ms] [avg calls per frame: 1]
02:39:16: | | flush - [cpu time: avg 0.084 ms, total 15.625 ms] [avg calls per frame: 1]
02:39:16: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
02:39:16: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
02:39:16: Convert444Threads - [cpu time: avg 0.321 ms, total 109.375 ms] [avg calls per frame: 2]
02:39:16: | Convert444toNV12 - [cpu time: avg 0.321 ms, total 109.375 ms] [avg calls per frame: 2]
02:39:16: encoder thread frame - [cpu time: avg 0.554 ms, total 93.75 ms] [avg calls per frame: 1]
02:39:16: ==============================================================
02:39:16: 
02:39:16: =====Stream End: 2013-10-28, 02:39:16=================================================
02:40:33: =====Stream Start: 2013-10-28, 02:40:33===============================================
02:40:33:   Multithreaded optimizations: On
02:40:33:   Base resolution: 1920x1080
02:40:33:   Output resolution: 1280x720
02:40:33: ------------------------------------------
02:40:33: Loading up D3D10 on Intel(R) HD Graphics 4000...
02:40:33: ------------------------------------------
02:40:33: Audio Format: 48000hz
02:40:33: Playback device {0.0.0.00000000}.{3685989c-70b9-4cf8-a23b-00e888073f6d}
02:40:33: ------------------------------------------
02:40:33: Using desktop audio input: Alto-falantes (Razer Surround Audio Controller)
02:40:33: Using 7.1 surround speaker setup
02:40:33: ------------------------------------------
02:40:33: Using auxilary audio input: Microfone interno (Conexant SmartAudio HD)
02:40:33: ------------------------------------------
02:40:33: Audio Encoding: AAC
02:40:33:     bitrate: 128
02:40:33: Using Window Capture
02:40:33: Scene buffering time set to 400
02:40:33: ------------------------------------------
02:40:33: Video Encoding: x264
02:40:33:     fps: 30
02:40:33:     width: 1280, height: 720
02:40:33:     preset: veryfast
02:40:33:     profile: high
02:40:33:     keyint: 60
02:40:33:     CBR: yes
02:40:33:     CFR: yes
02:40:33:     max bitrate: 3300
02:40:33:     buffer size: 3300
02:40:33: ------------------------------------------
02:40:33: MMDeviceAudioSource: Frequency for device 'Alto-falantes (Razer Surround Audio Controller)' is 1536000, samples per sec is 48000
02:40:33: MMDeviceAudioSource: Frequency for device 'Microfone interno (Conexant SmartAudio HD)' is 384000, samples per sec is 48000
02:40:35: Using RTMP service: Twitch / Justin.tv
02:40:35:   Server selection: rtmp://live-mia.justin.tv/app
02:40:35:   Interface: Dell Wireless 1703 802.11b/g/n (2.4GHz) (802.11, 108 mbps)
02:40:36: Completed handshake with rtmp://live-mia.justin.tv/app in 417 ms.
02:40:37: SO_SNDBUF was at 65536
02:40:37: SO_SNDBUF is now 65536
02:40:38: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 131072 (buffer: 126086 / 438272)
02:40:39: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 262144 (buffer: 295091 / 438272)
02:40:42: RTMPPublisher::SocketLoop: Stalled for 3131 ms to write 435973 bytes (buffer: 0 / 438272), unstable connection?
02:40:45: RTMPPublisher::SocketLoop: Stalled for 3036 ms to write 437292 bytes (buffer: 0 / 438272), unstable connection?
02:40:49: RTMPPublisher::SocketLoop: Stalled for 3362 ms to write 436683 bytes (buffer: 0 / 438272), unstable connection?
02:40:52: RTMPPublisher::SocketLoop: Stalled for 3332 ms to write 438164 bytes (buffer: 0 / 438272), unstable connection?
02:40:56: RTMPPublisher::SocketLoop: Stalled for 3620 ms to write 435287 bytes (buffer: 0 / 438272), unstable connection?
02:40:59: RTMPPublisher::SocketLoop: Stalled for 3694 ms to write 434703 bytes (buffer: 0 / 438272), unstable connection?
02:41:03: RTMPPublisher::SocketLoop: Stalled for 3540 ms to write 435918 bytes (buffer: 0 / 438272), unstable connection?
02:41:06: RTMPPublisher::SocketLoop: Stalled for 3444 ms to write 435887 bytes (buffer: 0 / 438272), unstable connection?
02:41:10: RTMPPublisher::SocketLoop: Stalled for 3356 ms to write 434265 bytes (buffer: 0 / 438272), unstable connection?
02:41:13: RTMPPublisher::SocketLoop: Stalled for 3365 ms to write 436728 bytes (buffer: 0 / 438272), unstable connection?

Error: Texture->Map failed: 0x887a0005 0x887a0006

Your video card or driver froze and was reset. Please check for possible hardware / driver issues. This error can also occur if you have enabled opencl in x264 custom settings.
02:41:16: RTMPPublisher::SocketLoop: Stalled for 3291 ms to write 437253 bytes (buffer: 0 / 438272), unstable connection?
02:41:20: RTMPPublisher::SocketLoop: Stalled for 3333 ms to write 437760 bytes (buffer: 0 / 438272), unstable connection?
02:41:23: RTMPPublisher::SocketLoop: Stalled for 3303 ms to write 437200 bytes (buffer: 0 / 438272), unstable connection?
02:41:24: Total frames encoded: 1499, total frames duplicated: 349 (23.28%)
02:41:26: RTMPPublisher::SocketLoop: Stalled for 3312 ms to write 438067 bytes (buffer: 0 / 438272), unstable connection?
02:41:30: RTMPPublisher::SocketLoop: Stalled for 3317 ms to write 432538 bytes (buffer: 0 / 438272), unstable connection?
02:41:41: RTMPPublisher::SocketLoop: Received FD_CLOSE, 11622 ms since last send (buffer: 0 / 438272)
02:41:41: RTMPPublisher::SocketLoop: Aborting due to FD_CLOSE, error 0
02:41:54: WARNING: Forcibly terminating a thread after 30000 ms timeout!
02:42:26: WARNING: Forcibly terminating a thread after 30000 ms timeout!
 

dodgepong

Administrator
Community Helper
Are you sure you set the correct executable to run on the Radeon? Remember that there is a 64bit version of OBS as well as a 32bit. 64bit lives under C:\Program Files and 32bit lives under C:\Program Files (x86)
 

Lain

Forum Admin
Lain
Forum Moderator
Developer
Radeon laptops can have issues with capturing regardless of setting them to the radeon adapter. I recently discovered this when using teamviewer on someone's radeon laptop. It's actually really annoying. It doesn't even show up when you try to use it with OBS in the adapters list.

The workaround for the time being is to play your game in a windowed mode (borderless preferably) and use window capture on it. Might even have to turn on "compatibility mode" in window capture as well.
 
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