Question / Help No Device

[Jayson12345679]

https://twitter.com/Mr_Highpitched/status/683420270716170241

HELP ME THIS KEEPS HAPPENING IVE TRIED EVERYTHING

 

[Harold]

Why are you running the elgato software at the same time?

 

[Jayson12345679]

It was just in the picture I've tried with it open and closed do you know how to fix?

 

[Harold]

It MUST remain closed before you try to use the elgato with obs.