need technical supervisor

If it comes to OBS Studio, there is no "technical supervisor" who does things for you. You're on your own. OBS Studio is freeware software with no company behind it. The support you see in the forum is hobby work by unpaid volunteers who come and go, and if they have no answer, you need to get to the bottom of your issue yourself.

About your issue with viewing/converting a mkv file: this is no OBS issue, so it's not a topic for this forum. Handling video files is an universal task during video production, and I recommend you make yourself familiar with it. I recommend you find a forum that deals with processing existing videos/home video production in general.
 
  • Like
Reactions: WBE
koala said:
If it comes to OBS Studio, there is no "technical supervisor" who does things for you. You're on your own. OBS Studio is freeware software with no company behind it. The support you see in the forum is hobby work by unpaid volunteers who come and go, and if they have no answer, you need to get to the bottom of your issue yourself.

About your issue with viewing/converting a mkv file: this is no OBS issue, so it's not a topic for this forum. Handling video files is an universal task during video production, and I recommend you make yourself familiar with it. I recommend you find a forum that deals with processing existing videos/home video production in general.
Click to expand...
Dear Koala
Thanks for your reply
I understand your opinion I am very sad that I can not solve my problem I hope someone will help me
I just know I can attach a file
Here is the file that I like to convert It is from a zoom webinar When it was still in my laptop I can see it many times
But to free disk space on my laptop I copy it to my external drive
When I try to open it failed
Hope you could help
regards

Surya
my email dhana.sby@gmail.com
sorry I can not attach a MKV file in this message
 
Your original post mentions that you cannot remux the .mkv file. What kind of error do you encounter?
 
dear WBE
I can show you the screenshot of the error when I REMUX it
Do you have a gmail so that I can send you by gmail?
I can not send this via the attachment on OBS
regards
surya
 
At this forum you can add images to your messages using the 10th icon above your text: Insert image (Ctrl+P).
Alternatively an image file can be attached using the button below: Attach files.

Untitled.png
 
WBE said:
At this forum you can add images to your messages using the 10th icon above your text: Insert image (Ctrl+P).
Alternatively an image file can be attached using the button below: Attach files.

View attachment 72051
Click to expand...
dear friend
I tried to attached a file but an error occur the uploaded file does not have an allowed extension
my file is a doc file
what should I do
Is it not allowed that you email me?
My email :dhana.sby@gmail.com
thanks so much

surya
 
Hi surya,

Don't even try to send big videos. Don't send any doc files or files without extension, too!
You should know why...

If you have an mkv file what could be played as long as it was on your laptop,
then you transfered (moved!) it from the laptop to an external disk,
now you can't open it anymore, even with vlc-player,

...then your file probably gone trash. Maybe you've drawn the disk before the copying was over,
or killed the file from the laptop before the copying was over, or something alike.

Please make yourself acquainted with answers to questions like "How big are video files", "Why should i care for them (how important are they to me)", "How to handle them correctly", "Why should everyone ever have a backup of important files"... aso.
 
konsolenritter said:
Hi surya,

Don't even try to send big videos. Don't send any doc files or files without extension, too!
You should know why...

If you have an mkv file what could be played as long as it was on your laptop,
then you transfered (moved!) it from the laptop to an external disk,
now you can't open it anymore, even with vlc-player,

...then your file probably gone trash. Maybe you've drawn the disk before the copying was over,
or killed the file from the laptop before the copying was over, or something alike.

Please make yourself acquainted with answers to questions like "How big are video files", "Why should i care for them (how important are they to me)", "How to handle them correctly", "Why should everyone ever have a backup of important files"... aso.
Click to expand...
Dear Friend
Thanks for the reply
I do not know it is gone TRASH I did not drawn it It was complete transfer
So is there anyway to recover? I can send the file by email
thanks
surya
 
You must log in or register to reply here.
Back
Top