Question / Help NEED HELP WITH ELGATO STREAMING ON OBS

[HJPhunterhawk]

I have been looking EVERYWHERE for a solution and I can't find one. When I go to preview my stream or start stream the elgato sits there and says One Moment Please... It never goes away! I've tried changing setting and everything. When I go to the actual elgato software and use that I can see my xbox and everything works PERFECTLY. Please let me know of a solution PLEASE!! :(

 

[HJPhunterhawk]

Also here is my latest log:

15:46:48: Open Broadcaster Software v0.592b - 32bit (´・ω・｀)
15:46:48: -------------------------------
15:46:48: CPU Name: AMD E-300 APU with Radeon(tm) HD Graphics
15:46:48: CPU Speed: 1298MHz
15:46:48: Physical Memory:  3682MB Total, 2247MB Free
15:46:48: stepping id: 0, model 2, family 20, type 0, extmodel 8, extfamily 2, HTT 1, logical cores 2, total cores 2
15:46:48: monitor 1: pos={0, 0}, size={1366, 768}
15:46:48: monitor 2: pos={0, -900}, size={1440, 900}
15:46:48: Windows Version: 6.2 Build 9200 
15:46:48: Aero is Enabled
15:46:48: -------------------------------
15:46:48: OBS Modules:
15:46:48: Base Address     Module
15:46:48: 00D20000         OBS.exe
15:46:48: 65500000         OBSApi.dll
15:46:48: 65C90000         DShowPlugin.dll
15:46:48: 6A8B0000         GraphicsCapture.dll
15:46:48: 6A110000         NoiseGate.dll
15:46:48: 65C70000         PSVPlugin.dll
15:46:48: ------------------------------------------
15:46:48: Adapter 1
15:46:48:   Video Adapter: AMD Radeon HD 6310 Graphics
15:46:48:   Video Adapter Dedicated Video Memory: 391520256
15:46:48:   Video Adapter Shared System Memory: 1662128128
15:46:48:   Video Adapter Output 1: pos={0, 0}, size={1366, 768}, attached=true
15:46:48:   Video Adapter Output 2: pos={0, -900}, size={1440, 900}, attached=true
15:46:48: =====Stream Start: 2014-01-01, 15:46:48===============================================
15:46:48:   Multithreaded optimizations: On
15:46:48:   Base resolution: 1280x720
15:46:48:   Output resolution: 1280x720
15:46:48: ------------------------------------------
15:46:48: Loading up D3D10 on AMD Radeon HD 6310 Graphics (Adapter 1)...
15:46:48: ------------------------------------------
15:46:48: Audio Format: 48000hz
15:46:48: Playback device Default
15:46:48: ------------------------------------------
15:46:48: Using desktop audio input: Speakers (Realtek High Definition Audio)
15:46:48: ------------------------------------------
15:46:48: Using auxilary audio input: External Mic at left side (Realtek High Definition Audio)
15:46:49: ------------------------------------------
15:46:49: Audio Encoding: AAC
15:46:49:     bitrate: 128
15:46:49: ------------------------------------------
15:46:49:     device: Elgato Game Capture HD,
15:46:49:     device id {39F50F4C-99E1-464a-B6F9-D605B4FB5918},
15:46:49:     chosen type: UYVY, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-333333
15:46:49:     use buffering: true - 12500000, fourCC: 'UYVY'
15:46:49: 
15:46:49:     device audio info - bits per sample: 16, channels: 2, samples per sec: 48000, block size: 4
15:46:50: Using directshow input
15:46:50: Scene buffering time set to 700
15:46:50: ------------------------------------------
15:46:50: Video Encoding: x264
15:46:50:     fps: 30
15:46:50:     width: 1280, height: 720
15:46:50:     preset: veryfast
15:46:50:     profile: high
15:46:50:     keyint: 250
15:46:50:     CBR: yes
15:46:50:     CFR: yes
15:46:50:     max bitrate: 1000
15:46:50:     buffer size: 1000
15:46:50: ------------------------------------------
15:46:50: MMDeviceAudioSource: Frequency for device 'Speakers (Realtek High Definition Audio)' is 384000, samples per sec is 48000
15:46:50: MMDeviceAudioSource: Frequency for device 'External Mic at left side (Realtek High Definition Audio)' is 384000, samples per sec is 48000
15:55:18: ------------------------------------------
15:55:18:     device: Elgato Game Capture HD,
15:55:18:     device id {39F50F4C-99E1-464a-B6F9-D605B4FB5918},
15:55:18:     chosen type: UYVY, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-333333
15:55:18:     use buffering: true - 12500000, fourCC: 'UYVY'
15:55:18: 
15:55:18:     device audio info - bits per sample: 16, channels: 2, samples per sec: 48000, block size: 4
15:55:19: Using directshow input
16:13:04: Total frames encoded: 2916, total frames duplicated: 2878 (98.70%)
16:13:04: Number of frames skipped due to encoder lag: 2873 (98.53%)
16:13:04: Total frames rendered: 44, number of late frames: 2 (4.55%) (it's okay for some frames to be late)
16:13:15: 
16:13:15: Profiler time results:
16:13:15: 
16:13:15: ==============================================================
16:13:15: video thread frame - [100%] [avg time: 14.688 ms] [children: 76.4%] [unaccounted: 23.6%]
16:13:15: | scene->Preprocess - [48.5%] [avg time: 7.12 ms]
16:13:15: | GPU download and conversion - [27.9%] [avg time: 4.103 ms] [children: 39%] [unaccounted: -11.1%]
16:13:15: | | flush - [16.9%] [avg time: 2.483 ms]
16:13:15: | | CopyResource - [22%] [avg time: 3.237 ms]
16:13:15: | | conversion to 4:2:0 - [0.0613%] [avg time: 0.009 ms]
16:13:15: Convert444Thread - [100%] [avg time: 26.534 ms] [children: 97.7%] [unaccounted: 2.32%]
16:13:15: | Convert444toNV12 - [97.7%] [avg time: 25.919 ms]
16:13:15: encoder thread frame - [100%] [avg time: 543.275 ms]
16:13:15: ==============================================================
16:13:15: 
16:13:15: 
16:13:15: Profiler CPU results:
16:13:15: 
16:13:15: ==============================================================
16:13:15: video thread frame - [cpu time: avg 2.836 ms, total 124.8 ms] [avg calls per frame: 1]
16:13:15: | scene->Preprocess - [cpu time: avg 1.063 ms, total 46.8 ms] [avg calls per frame: 1]
16:13:15: | GPU download and conversion - [cpu time: avg 0.354 ms, total 15.6 ms] [avg calls per frame: 1]
16:13:15: | | flush - [cpu time: avg 0.354 ms, total 15.6 ms] [avg calls per frame: 1]
16:13:15: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 0]
16:13:15: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 0]
16:13:15: Convert444Thread - [cpu time: avg 10.14 ms, total 202.801 ms] [avg calls per frame: 1]
16:13:15: | Convert444toNV12 - [cpu time: avg 10.14 ms, total 202.801 ms] [avg calls per frame: 1]
16:13:15: encoder thread frame - [cpu time: avg 6.24 ms, total 18064.9 ms] [avg calls per frame: 1]
16:13:15: ==============================================================
16:13:15: 
16:13:15: =====Stream End: 2014-01-01, 16:13:15=================================================
16:13:16: Memory Leaks Were Detected.
16:13:16:

 

[paibox]

Your CPU is unfortunately completely unsuited for streaming, and you will not be able to stream at the resolution you have selected. You will most likely have to bring the resolution down very low and set the frame rate to 15 or so or set your preset to ultrafast. Either way, the result will be mostly unwatchable.

As for why the "Please wait a moment..." screen never goes away, I'm unfortunately not sure. If you have the Elgato software open while trying to use the device in OBS, try closing that, since you typically can't use a capture device in more than one application at once.

 

[HJPhunterhawk]

I'm Fine with my whole lower quality streaming crap i need to know why it says one moment please.

 

[Lain]

I believe it's usually something due to elgato configuration, but I unfortunately don't know for sure. I have heard of that happening once before but I don't know what the exact cause is if any.

Also, your "use buffering" should be at 0.

 

[Rice]

This happens when the device is setting up. As you 'disconnect' or stop watching the preview, it will disconnect the whole device for some reason. This is pretty annoying if you ask me, because all your video's will have this 'Please wait a moment'-thumbnail.

A 'fix' (a workaround if you will) for this would be: If it only were possible in OBS to press the 'preview stream'-button, and then when the device is all ready, you press the 'start stream' button without stopping the actual display of the screen, so that the device is ready immediately.