NEED HELP - New PTZ Cameras on OBS and Video Very Choppy

agarvin

New Member
I purchased 2 new PTZ cameras to use for our church live stream. When I open the videos in a "cam" program, it works fine, but when I open them in OBS, the video is extremely choppy. I recorded the video, but I can't upload it. I don't have anyone in our small church that knows anything about this. It's not streaming, and it's not recording that's the issue. It's just when the video is there at all, it's not a good video. Any help or suggestions would be appreciated.
 

Lawrence_SoCal

Active Member
What technology is being used for connecting PTZ cameras to OBS PC? Hopefully NDI, but could be USB, HDMI, SDI, or ??
Hopefully these aren't low-end security cameras using 15 frames per second (15 fps) or using the higher latency RTSP connection to camera (using VLC?)
So, a number of us volunteers on this forum who help out at Houses of Worship

Then, hopefully you are aware that real-time video encoding is VERY computationally demanding. A low-end (especially U series laptop CPU) may struggle (especially if not recent generation).

So to help you, please let us know
- which cameras and how connected to OBS PC (Ethernet network & protocol) or capture card, or ??
- You aren't asking, but next, even more important than video, is audio. So how do you plan to get audio into stream/recording? Recognize that if you have in in-Sanctuary sound system, the 'mix' for in-person attendance and for remote viewers, to sound good, will need to be adjusted for remote audience. There are number of ways to do this. we'll get to that, if you'd like. Just making sure you are aware of the need to be attentive in this area
- then, for your PC setup
- if not a newer, powerful PC, make sure unnecessary stuff is NOT running and competing for CPU, RAM, Disk I/O, etc [ie - optimize Operating System]
- for us to see details, follow this pinned post in this forum try and do a recording session for a minute or more with some content. I understand if that isn't working.

These may help
Here's the quick-start guide: I'd also recommend watching the Nerd or Die tutorial video series:
 
Last edited:

agarvin

New Member
What technology is being used for connecting PTZ cameras to OBS PC? Hopefully NDI, but could be USB, HDMI, SDI, or ??
Hopefully these aren't low-end security cameras using 15 frames per second (15 fps) or using the higher latency RTSP connection to camera (using VLC?)
So, a number of us volunteers on this forum who help out at Houses of Worship

Then, hopefully you are aware that real-time video encoding is VERY computationally demanding. A low-end (especially U series laptop CPU) may struggle (especially if not recent generation).

So to help you, please let us know
- which cameras and how connected to OBS PC (Ethernet network & protocol) or capture card, or ??
- You aren't asking, but next, even more important than video, is audio. So how do you plan to get audio into stream/recording? Recognize that if you have in in-Sanctuary sound system, the 'mix' for in-person attendance and for remote viewers, to sound good, will need to be adjusted for remote audience. There are number of ways to do this. we'll get to that, if you'd like. Just making sure you are aware of the need to be attentive in this area
- then, for your PC setup
- if not a newer, powerful PC, make sure unnecessary stuff is NOT running and competing for CPU, RAM, Disk I/O, etc [ie - optimize Operating System]
- for us to see details, follow this pinned post in this forum try and do a recording session for a minute or more with some content. I understand if that isn't working.

These may help
Here's the quick-start guide: I'd also recommend watching the Nerd or Die tutorial video series:




Thank you for the information. As far as the video goes, here is a link to the cameras I purchased: Workstream by Monoprice PTZ Conference Camera, Pan and Tilt with Remote, 1080p Webcam, USB 2.0, 10x Optical Zoom - Monoprice.com - They are connected to my PC via USB. The PC itself has nothing else running. We have disabled the gaming function, and the CPU usage never gets over about 20-30%.
 

agarvin

New Member
What technology is being used for connecting PTZ cameras to OBS PC? Hopefully NDI, but could be USB, HDMI, SDI, or ??
Hopefully these aren't low-end security cameras using 15 frames per second (15 fps) or using the higher latency RTSP connection to camera (using VLC?)
So, a number of us volunteers on this forum who help out at Houses of Worship

Then, hopefully you are aware that real-time video encoding is VERY computationally demanding. A low-end (especially U series laptop CPU) may struggle (especially if not recent generation).

So to help you, please let us know
- which cameras and how connected to OBS PC (Ethernet network & protocol) or capture card, or ??
- You aren't asking, but next, even more important than video, is audio. So how do you plan to get audio into stream/recording? Recognize that if you have in in-Sanctuary sound system, the 'mix' for in-person attendance and for remote viewers, to sound good, will need to be adjusted for remote audience. There are number of ways to do this. we'll get to that, if you'd like. Just making sure you are aware of the need to be attentive in this area
- then, for your PC setup
- if not a newer, powerful PC, make sure unnecessary stuff is NOT running and competing for CPU, RAM, Disk I/O, etc [ie - optimize Operating System]
- for us to see details, follow this pinned post in this forum try and do a recording session for a minute or more with some content. I understand if that isn't working.

These may help
Here's the quick-start guide: I'd also recommend watching the Nerd or Die tutorial video series:



I would also like to say, that I pulled up YouTube Studio to see what the cameras look like there, and the video looks really good...no choppiness.
 

Lawrence_SoCal

Active Member
I'm guessing you were in a browser session to connect to YouTube Studio, and pointed that to a local camera source. Correct?
If yes, that most likely means NOT NDI (without extra steps to take NDI video feed and make into local camera feed). So maybe SDI or HDMI with capture card with USB adapter? or USB cameras?

The good news is that if you were using a local browser and YT Studio showing that video feed, then most likely camera to PC is working ok. Next step might then be to make sure OBS settings match/work with what camera is sending. What exactly that entails depends on the details of your setup (as I asked above)
 

Cattista

New Member
I had a similar issue with another Monoprice PTZ Camera (#35520) in both OBS and VLC, but not Zoom, Teams, and other camera software. I think it is due to the format OBS is trying to pull the video. I believe the device default it is using YUY2. If you go to the properties page for the camera source and set Resolution/FPS Type to "Custom" and Video Format to either "MJPEG" or "H264", it seems to remove that choppiness.
 
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