Question / Help My monitor turns black.

PapoyZ

New Member
My monitor turns black when I even try to testrun my stream in OBS.
Not just the OBS window, cause I get to see the game, in like 0.8 seconds. Then my monitor turns all black, I can still hear my sound playing, but no monitor running, just tells me that it has no connection and shuts off.
This used to happend to games before but now that problem doesnt exist anymore, might have been an nvidia update that fixed it.

So yeah, dont talk about using game capture, because its not a screen problem, its an monitor problem!

Anyone knows whats up?
 

Saeid Wright

New Member
You said it best man, it's a monitor problem, not OBS. Yet you are on OBS forums.

Go and RMA (Return it) your monitor if you bought it less than 2 years ago, or CHECK the cords. It's probably just the cords.

If it happens ONLY when using OBS, then yes it is a OBS problem, but I'm not sure, it is a OBS problem or monitor problem?
 

PapoyZ

New Member
The monitor I have is 2 months old, worked just fine, until the nvidia update, but they updated it again so then it was all good.

But yesterday when I tried to testrun OBS my monitor just shut it self off. Sure, I can try to change the cords.
I'll go buy new cords today after work and see if that fixes it.

The only message I got is that the monitor is not connected and then it turns off, happened 3 times when I was trying to testrun OBS.

So I think(?), since the update from nvidia this is an OBS problem.
 

Saeid Wright

New Member
The monitor I have is 2 months old, worked just fine, until the nvidia update, but they updated it again so then it was all good.

But yesterday when I tried to testrun OBS my monitor just shut it self off. Sure, I can try to change the cords.
I'll go buy new cords today after work and see if that fixes it.

The only message I got is that the monitor is not connected and then it turns off, happened 3 times when I was trying to testrun OBS.

So I think(?), since the update from nvidia this is an OBS problem.

You say whats wrong with it the message, the monitor is not connected and then it turns off, aka a CORD Problem. Go buy some new cords and test it out man.
 

PapoyZ

New Member
I will go buy bunch of shit, cords, compressed air and such, I'll make this work again.

The reason why I wrote here instead of any other site is because it happend during usage of OBS.
But I'll apologize in advance if OBS wasnt the problem.
And when I find out what the problem was I'll leave it on here.

Thank you Said Wright.
 

PapoyZ

New Member
Alright, here we go. I cleaned everything up, changed cables. Now the monitor turned itself off in like 3 seconds and then came back, and thanks to that I can now see this message below.


Code:
This crash appears to have occured in the 'c:\windows\syswow64\kernelbase.dll' module.

**** UNHANDLED EXCEPTION: e0434352
Fault address: 7541C54F (c:\windows\syswow64\kernelbase.dll)
OBS version: Open Broadcaster Software v0.657b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
1ED5EE18 7541C54F E0434352 00000001 00000005 1ED5EED4 kernelbase.dll!0x7541c54f
1ED5EE70 6D398FDB 00000000 653E3908 56011BD1 1ED5F00C clr.dll!0x6d398fdb
1ED5EF10 6D399C19 03E1FA8C 071956B8 03386663 7BEB4FF7 clr.dll!0x6d399c19
1ED5EFE4 0338344B 00000000 3F800000 0000CFC0 002B0000 <unknown>!0x338344b
1ED5F024 0338704A 00000000 00000000 05E209B0 6D242070 <unknown>!0x338704a
1ED5F354 03383A68 00000000 56011BD1 03383A28 071956B8 <unknown>!0x3383a68
1ED5F390 0262A326 070E7A40 00000000 00000000 7BEB4FF7 <unknown>!0x262a326
1ED5F3C0 034710E4 00000000 08FA6C98 002B8B30 03E0D594 <unknown>!0x34710e4
1ED5F400 033861D8 002AA2C0 00000000 00000000 00000000 <unknown>!0x33861d8
1ED5F770 01022C08 00000000 00851000 03383A28 071956B8 obs.exe!D3D10System::DrawSpriteEx+0x78
1ED5F794 0262A4DA 070E7A40 00000000 00000000 00000000 <unknown>!0x262a4da
1ED5F7C4 034730F4 76DA338A 00000000 1ED5FB58 77A69902 <unknown>!0x34730f4
1ED5FB10 0104CD05 00000000 1ED5FB58 77A69902 00000000 obs.exe!OBS::MainCaptureThread+0x5
1ED5FB14 76DA338A 00000000 69664D63 00000000 00000000 kernel32.dll!0x76da338a
1ED5FB20 77A69902 0104CD00 00000000 00000000 00000000 ntdll.dll!0x77a69902
1ED5FB60 77A698D5 0104CD00 00000000 00000000 00000000 ntdll.dll!0x77a698d5
 

Soshiim_theGamer

New Member
It might just be your monitor has gotten a short in it. But I know money is not at all easy to come by, unless you have a good income
 

PapoyZ

New Member
It might just be your monitor has gotten a short in it. But I know money is not at all easy to come by, unless you have a good income

Fun thing actually, I got an brand new monitor sitting right next to me.
I'll plug that in, try running OBS again, and if that doesnt work I'll unplug the GFX and see if the problem still exist, atleast then we'll know what the problem is.

I'll be back!
 

Soshiim_theGamer

New Member
Well o right but if that doesn't work either, you might have to look at TomsHardware forums for that. Mainly it would be a display error with your pc
 

PapoyZ

New Member
Alright, so here's how you fix it:

This aint gonna be a long post about tons of hardware and software, but I'd just like to write some meaningless things to seem smart anyway.
I shut off the MSI gaming app and started OBS with my normal settings, and bam. It worked.

Gg, I'm ashamed.

Thanks to all who helped out anyway, I really appreciate all the support.
 
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