My alerts dont show up on stream when i am live

[Anmarstyle]

Hello , I wonder if someone can help me fix the alerts i have done everything correct i have the url and browers sources and when i test the follow alters it shows up but when i stream and someone follow it doesnt show up.

What can i do more help me please , i stream on kick !

 

[PaiSand]

Contact directly the alerts service you're using because it's an issue on their side.
The test is something they trigger on their own site, the actual alert have to first read the alert happening in the streaming service you're using and then trigger the alert on their site.