Question / Help mtgo black screen

[Matthew Mains]

I am currently a new user and I am trying to stream magic the gathering online. I have been getting a black screen whenever I try to use gamecapture,window capture, and monitor capture. Iam currently using windows 10 on a laptop with an integrated graphics card and an Nvidia graphics card. I am able to capture other games.

 

[dping]

I am currently a new user and I am trying to stream magic the gathering online. I have been getting a black screen whenever I try to use gamecapture,window capture, and monitor capture. Iam currently using windows 10 on a laptop with an integrated graphics card and an Nvidia graphics card. I am able to capture other games.

Please post your logfile and read this: https://obsproject.com/forum/threads/laptop-black-screen-when-capturing-read-here-first.5965/

 

[Matthew Mains]

I tried changing the graphics settings in the Nvidia control panel and I am still unable to see MTGO it still has the black screen. I am not using quicksync do I still need to set the QSVHelper.exe to run on the Intel graphics and if so how do I do that? I have also uploaded the log file. Thank you for all of your help.

 

[Matthew Mains]

I also did a test with another game Window Capture and Game Capture worked fine with it. However I have not been able to get Monitor Capture to work at all.

 

[dping]

I also did a test with another game Window Capture and Game Capture worked fine with it. However I have not been able to get Monitor Capture to work at all.

Monitor capture wont work with switchable graphics. That being said, I'm still waiting on your logfile.

 

[Matthew Mains]

Is there any additional steps other than the clip you uploaded above? I have tried doing that a couple times now.

 

[dping]

Is there any additional steps other than the clip you uploaded above? I have tried doing that a couple times now.

not without a logfile

 

[Matthew Mains]

I mean any other steps to upload the logs. I think I have uploaded them based on the steps you provided.

 

[dping]

I mean any other steps to upload the logs. I think I have uploaded them based on the steps you provided.

Yeah, I said post your logfile, as in post a link to your logfile here in chat

 

[Matthew Mains]

https://gist.github.com/29e97f90802fabb81dd6

 

[dping]

https://gist.github.com/29e97f90802fabb81dd6

Did you also add MTGO to run on the nvidia?


Well as long as you are using windowed mode for that game, you can try window capture as an alternative. but you can also try game capture with anticheathook first.

Make sure you only have one capture method per game. so if you decide to make the window capture, remove the game capture.

 

[Matthew Mains]

What is anticheathook? The game is not from steam btw. I changed to one capture method and it didn't work. I have contacted the games support to try and make sure that its using the nvidia as well.

 

[dping]

What is anticheathook? The game is not from steam btw. I changed to one capture method and it didn't work. I have contacted the games support to try and make sure that its using the nvidia as well.

double click on your game capture and you'll see an option that says anticheat hook. it just ensures compatibility with new games.